I purchase Star Walk for IPAD, but I have Ipod Touch
Hi,
I purchase by mistake Star Walk for IPAD, but I have Ipod Touch.
Its is possible ti have a refound ? Vito technology enterprise said to me to ask Apple for a refund. It is possible to have a refund ?
If one of you want this very nice application, let me know, the file size is 81 megs. I'm able to put on my web site with a link to download the file.
Trade is possible also.
Thanks
The terms of conditions stipulate no refunds. However, you can go to your purchase history and click on the report a problem button, explain the problem and ask for a refund. What you may not do is give the app you downloaded to anyone else. It is only licensed to your account.
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
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