I purchase the wrong software , and I want the refund !!!!
I want to have my money back !!!! Pleaseeee
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Similar Messages
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So my phone broke, so I took it to the verizon store and looked at new phones. I then went home and ordered a phone over my landline. I was told exactly how much the phone would cost. I was told I would recieve my upgrade and they would be really nice and include a credit for the mail in offer.Oh great I said I will take it! then they sent me a phone I never ordered!!!so I called them and said hey you sent me the wrong phone, and they said oh no problem we will make notes in your account and please take it to the nearest bverizon store to just exchange it for the phone you actually ordered. So I happily go to the verizon store and ten hours later i still have no phone.they refused to honor my online price in the store!they said they would be happy to give me the phone i ordered but now it would cost me 149.99 instead of the price I ordered it for. This is ILLEGAL you cannot ship the wrong item and then charge the customer 149.99 to exchange the wrong item for the proper item IT IS ILLEGAL it is called bait and switch and is the basis for a lawsuit. I have been without a phone for a week, and they are now checking the recorded phone call to verify the deal they made!what?
You should have required them to replace the phone via mail. The mail-order store and the brick & mortar stores are separate entities and often have different pricing and/or rebate requirements.
Good luck with your lawsuit. -
I bought the wrong app and would like a refund.
I just bought the wrong app and would like a refund on it.
All sales are considered as final. You could write and ask for consideration.
Refunds from the App Store or iTunes - Apple Club -
Uploaded the new software and some heading switch to french how do I swutch back to english, my setting is in English?
Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W. -
I tried using boot camp and it doesn't seemed to have worked out for me, so i've decided i want to delete the partition. I haven't installed the wondows software and i don't know how to delete the partion i have already tried to create.
Any help??Re run Boot Camp Assistant. And read the pdf guide.
Apple Support Boot Camp -
I just purchased a MacBook Pro and I want the screen to be brighter - how do I do that?
How do you get the screen to be brighter on the MacBook Pro?
Apple Menu>System Preferences>Display>Brightness
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I upgraded to the ne software on the I Pad and lost my sync with my verizon yahoo calander. How do I get it back?
Then just select the calendar to sync in iTunes again in the Info Tab before you sync. If you were running iOS 5 and were using iCloud go to Settings>iCloud>Calendar>On.
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I have the ipad2 and now I want the 3G instead. Any options out there besides the obvious??
The iPad itself can't be upgraded. If you want 3G and you don't want to sell yours (or return it if you are within the returns period), then you could use an iPhone as a personalobile hotpost for it, or get a mifi device which act as a mobile hotspot
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Normally I purchase my music through i-tunes and never have any issues but the last song only loaded halfway before quitting. Is there a way of getting the song re-issued or preventing this happening again? It's just a waste of my time and money.
You can redownload the song from the Purchased tab in the iTunes store.
http://support.apple.com/kb/HT2519 -
I put the wrong email and I want to change it, how can I change it?
How can I cahnge my apple ID ?
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html -
I purchased Acrobat 9 Standard and I want to download and install it. I have the serial number. My computer is a PC.
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
I have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciatedI have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciated -
My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?
You can recover any purchased songs that are on iPods using the procedure here.
If this is not available, you can ask Apple to allow you to download your music again. Note that, first, they DO NOT HAVE TO DO THIS. Purchase of music from the iTunes store entitles you to one download of that item. Second, note that if Apple does allow you to download a second time, they have to pay royalties on each download, whether you pay for it or not. Last, if they allow it, please back up your purchases.
To request a redownload, contact iTunes support from the menus in iTunes or use this page.
Best of luck. -
I just purchased the Iphone 5 and i want to give my iphone 4 to a family member but there's a passcode set on my restrictions that i don't remember. How can I by pass this?
Restore the iphone as new
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I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.
try using a different browser, or contact support Contact Customer Care
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