I purchased a book and it doesn't show in the library and when I try to download the message says already downloaded

i purchased a book and it doesn't show in the library and when I try to download the messages reads already downloaded. how can i get this book into my library

What book?
An ibook?
Or an audiobook?

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HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

I am trying to purchase an app and when i try ti it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it told me to check my email but I don't receive it.

I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me

That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

I purchased a macbook air from someone on craigslist, and when i try to download iPhoto, it tells me that these apps were already designated to another apple id.

I purchased a macbook air from someone on craigslist, and when i try to download iPhoto, it tells me that these apps were already designated to another apple id. any way to reset the app store from thinking it's still alligned with him? Lion was reset already, but this isn't. If i download on my mac mini, will i then be able to retrieve the download on my air?

Hi...
On the MBAir drag the iPhoto app to the Trash, empty the Trash.
Then try purchasing and downloading iPhoto.
You can re download iPhoto on all your authorized Macs. To authorize the MBAir, launch iTunes. From the menu bar click Store > Authorize This Mac. You will be prompted for your Apple ID and password.
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I have cs5 and when I try to download a raw file from my Nikon 810 an error message says this versioln of raw doesn't support this camera model. Yet I just updated cs5 online.

I have CS5 and when I try to download a raw file from my Nikon 810 I get an error message saying this version of raw doesn't support this camera model. Yet I just updated CS5 online.

I do not use lightroom and I have a subscription so I can open all supported RAW formats. You will need DNG file for Your Camera's NEF files for use in Photoshop ACR version. You can open your NEF files in LR it seems so you could do all your raw conversion with Lightroom and save out Tiff files for processing in Photoshop. I do use lightroom for I do not need its library. Lightroom does not support layered files so lightroom is of no value to me. ACR UI is all I need having a second interface to Adobe Raw Conversion Engine would more annoyance than value to me.

TS2516 I completed a book and when I try to submit it to be printed I keep getting a message that says I cant print it because I seem to have a frame or a page without a photo on it. I do not have anything missing but cannot complete order

I completed a book and when I try to buy it I am unable to because I get an error message that says I have missing picture frames or pages without pic and I cannot order it unless they are filled. I have no missing photo frames or pages.

Look for a page configured like this:
This particular layout is the easiest to miss.
OT

I downloaded a new book and when i try to open get book format error. How do i resolve

I downloaded a new book and when i try to open get book format error. How do i resolve

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using Game Center
http://support.apple.com/kb/ht4314
If the issue persists, or certain features of a game aren't working as expected (leaderboards, achievements, and so on), use the App Store to report the problem to the developer
Best of luck,
Mario

HT5714 hi my name is grace i have pre ordered now 85 when you couldn't download it directly now when you can download it and when i try to download it on every song it says purchased but when i look at my purchased song the album isn't there what can i d

hi my name is grace i have pre ordered now 85 when you couldn't download it directly now when you can download it and when i try to download it on every song it says purchased but when i look at my purchased song the album isn't there what can i do

Contact iTunes support. Only they can fix this.

I bought an app and when I try to download it says I have already purchased and It will be downloaded with no charge

I bought a app on the App Store and when I try to download it says "you have already purchased this all, it will download now with no additional charge"

I had same problem. All that was next to app was the cloud icon (ie.not 'open') and kept getting same message when trying to download. I found this fix on another discussion that worked wonderfully for me. The guy who found this deserves credit:
1) Open iTunes and go to the iTunes Store
2) Click on your account ID in the upper left-hand side of the window and select account from the drop-down
3) You may have to enter your password, but will then be shown the Account Information screen
4) Look at the top of this screen for a section indicating you have a pending download and click download
5) Either install via sync or on your device itself
I just re-clicked on the cloud in the app-store on the device and it finally worked! It must have been in some sort of app-limbo.

I purchased a song, but it doesn't show in my Library

Need help. New purchased song does not show in my library, yet when I try to purchase it again, itunes store explains I already purchased it. Any suggestions?

Hi AtlantaMan,
Welcome to the Apple Discussions Fora!
As for your question, it's in the wrong forum: this is the "iTunes University" forum; you need someone's help from the "iTunes" forum:
<http://discussions.apple.com/category.jspa?categoryID=149>
I hope someone there can help you troubleshoot! (It's likely that whoever is knowledgeable about iTunes and iTunes-Store will need more information...)
Cheers, Tristan

HT4759 I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

HT1338 I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system?

I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.

Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there.

When I start iPhoto it says the library needs to be updated and when I try to do that it says that the program is in use or unreadable. This is the the first time I have ever launched it. What do I do?

When I start iPhoto it says the library needs to be updated and when I try to do that it says that the program is in use or unreadable. This is the the first time I have ever launched it. What do I do? It keeps going around in circles. I have tried re-starting the computer and re-launching the program holding down the option-command keys. Neither helped.

What version of iPhoto are you using?
This is the the first time I have ever launched it.
Does that mean there are no photos in the library? If so move it to the Trash bin in the Dock and launch iPhoto again.
If there are photos in the library do the following:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button,
and select the library you want to add from those in the selection window.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
Note 2: Your current library will be left untouched for further attempts at a fix if so desired.
OT

I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank

Try the offline installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
For Adobe Reader: http://get.adobe.com/reader/enterprise/

I purchased a book and it doesn't show in the library and when I try to download the message says already downloaded

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