I purchased a book through iBooks and it's a bad download

I purchased 50 shades of grey and there are many repeat pages (5-6) in a row. Then it goes to the next chapter never finishing the sentence/ paragraph.How do I contact the proper people so that it does not continue with other people.

You can redownload your purchases by following instructions here:
support.apple.com/kb/HT2519
If you are unable to, contact support for further assistance.

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I purchased a book through iBooks and it turns out it wasn't the audiobook, which is what I needed. Is there anyway I can get the $12 or so about put back into my account since I am having to also buy an audiobook?

I was suppose to buy an audiobook but ended up buying the book which I thought was the audiobook. Since I'm having to purchase 2 books(and I only need the audiobook) can I get a refund on the book? How exactly does that work? Or does that work at all?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I'm trying to purchase a book through iBooks and I keep getting the same message over and over, " your purchase could not be completed"

it tells me to go to iTunes support.com, I tried going to iTunes support and wasn't getting anywhere. I've tried deleting the app and downloading it again, tried different apple accounts, different payment types and nothing is working.

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have purchased a book through ibook, but won't let me download it onto iphone6

The cloud shows in the corner, and when I click it nothing happens. The book will not download.

Hello Rudyann,
Welcome to Apple Support Communities.
Take a look at the article linked below, it describes a few reasons why you may be running into the issue downloading the book with the cloud icon in iBooks.
iBooks: Tips for managing your iBooks library and storage on iOS devices - Apple Support
Note: Whether you set iBooks Sync Collections to ON or OFF, if you delete a book that you didn't purchase from the iBooks Store, the book can't be downloaded again from either your Purchased Books collection or by using the cloud icon. You might not be able to download previous purchases from the iBooks Store for a variety of reasons (including if your purchase was refunded).
Cheers,
-Jason

I purchased a book from ibooks and the book had content from a different book

I purchased a book from ibooks and the book had content from a different book
Purchased: "Mourhino Further Anatomy of a Winner" by Patrick Barclay
Got: "Soul Beach" by Kate Harrison

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance

I've purchased numerous books through itunes and now I'm unable to open ibooks; I get a "book format error, delete and redownload" which I've done numerous times with negative results.

I've purchased numerous books through the itunes store in which I was able to read. Now I'm unable to open some of the ibooks that I've purchased, I get an error message...book formate error, delete and redownload, which I've done numerous times with negative results. What are my options?

within the receipt that Apple sent to you via email is a Report a Problem link. use that link to report your issue.
also you could try a basic reset and see if that resolves your issue. hold down the Lock button & Home button at the same time for ~15 seconds, the iPad should then perform a reset.

HT4059 I have purchased my first book through iBooks and downloaded it onto my iPad but cannot figure how to start reading it as it won't open! How do I get to page 1?

Anyone know how to open a book on an iPad? Just bought my first book through iBooks but cannot open it!

Sleep/Wake button
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201A/1afe952dffcdd516d9 2babf54fe4553b.jpg

I purchased a book through iTunes and it downloaded. I synced with my iPad. It shows the book is downloading but that has been going on for two hours and i still can't open the book.

I purchased a book through iTunes. I then synced my iPad and went to iBooks. I clicked on the book and it shows downloading but that has been going on for almost two hours and i still can't open the book. What gives? I have done this before no problem.

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought a book through iBooks and was reading it then I put it back in library when I went to read it again it would not open. What can I do?

I bought a book from iBooks and was half way through then I returned it to my library. When I went to my library and tried to open it again it would not open. What do I do?

There are a few things that you could try :
Close the iBooks app completely. From the home screen double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try deleting the book and re-downloading it.

I purchased a book through itunes and can not open on my pc

I purchased a book from itunes and now can not read it on my Dell pc

iBooks: Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT4059 - Computers are not listed under supported devices.

TS1702 I've purchased a book in iBook but every time I go to download it, I get a message saying you have already purchased this book go to purchases to download, please help me as I am getting beyond frustrated!!!!!

I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!

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I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

Downloading past purchases from the App Store, iBookstore, and iTunes Store

I downloaded a book through iBooks on my iPad and it won't allow me to open in. Any suggestions?

I downloaded a book through iBooks on my iPad and it's not allowing me to view it, any suggestions.

If the book won't open then try deleting it from the bookshelf and re-download it via the Purchased tab in the ibookstore in the iBooks app and see if you can open that.

I made a purchase of books through the program, with the money as I was cleared for two purchases and I did not have books

I made a purchase of books through the program, with the money as I was cleared for two purchases and I did not have books

This morning, I did a power down and reboot of the I-Pad, that got the "Please Wait" resolved. I then tried clicking on the additional picture set and it did download and install, so the problem is now resolved.

HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

I purchased a book through iBooks and it's a bad download

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