I purchased a film on iTunes and sync to Apple TV (1) and the film will not play say not authorised please help?

This problem seems to have started around October 28, it appears to affect content purchased only on other devices but played on the Apple TV 1.
There have been other workarounds suggested from time to time, but I have found the simplest solution is to purchase something on the Apple TV 1 directly (There may be free content in some locations and this appears to work just as well).
Once the content has been purchased, it will not only play as normal, but will also allow all other content purchased on other devices after October 28 to play as well.
Some have reported that it's necessary to restart the Apple TV before and/or after purchase, but I found it worked without.

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I have updated to iTunes 10 and now my unchecked songs are playing... I don't want this and can't figure out how to have it like it was before (not playing unchecked songs). Please help!

I have updated to iTunes 10 and now my unchecked songs are playing... I don't want this and can't figure out how to have it like it was before (not playing unchecked songs). Please help! I leave the unchecked songs in there b/c there will come a point in time where I want to listen to these songs but right now I don't.

yes, 10.3.1, iTunes already restarted, menu settings already like that and still it will play all unchecked songs (including the checked songs of course). Why even have check and unchecked if the program is going to play all of them anyway?!
thanks for responding though...

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

Vere Clarke
Premiere Elements 9.0/9.0.1 and Premiere Elements 13 are standalone products.
So, you can have both on the same computer, but only open one for your work.
The classical recommendation is to finish a project in the version in which it was created since there
is no guarantee that a project from an earlier version will open in the later version. Probably will, but
no guarantees. And, when you do explore this, do it from a copy of the earlier version project. Once you
take the earlier version project into a later version one, you cannot go back to edit the later version edited
project in the earlier version program.
If you have both versions (9 and 13) on the same computer and you have not moved, deleted, renamed any of the version 9's files/folders,
right click the saved closed Premiere Elements 9.0/9.0.1 project file, select Open With, and then Adobe Premiere Elements 13.
(Your 9.0/9.0.1 saved closed project file should be found in Libraries/Documents/Adobe/Premiere Elements/9.0.)
Please review and consider. If any questions or need clarification, please do not hesitate to let me know.
Thank you.
ATR

Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.

Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.

Hi I have just got back from the apple store and the guy at the Genius bar looked at it and said it was a manufacturing fault, and because it has been like it since new, and seemed to be getting worse he replaced the computer and I have a new warranty from today.
We got the feeling as soon as he looked at it that he has seen this before, I did say to him I was concerned it would be a replacement screen and I was not really happy about that as it was so new, and he said that was the normal procedure, but as the fault was already there at new and it was getting worse they would replace. I could not have asked for a better service.
Not unpacked this one yet but am hoping all is good, its a great little machine.
Thank you for your responses, and I hope this might help someone else. One thing it did not seem to be missing pixels but something to do with the screen production?

My macbook Pro 13'' keys aren't working (The Esc, F1 to F12 and also the Eject Key doesn't work and so I'm unable to change the varied special features those keys offer.) Please help what do i do? Because i've gone through all the support options :(

My macbook Pro 13'' is giving me trouble
The Esc, F1 to F12 and also the Eject Key doesn't work and so I'm unable to change the varied special features those keys offer.
Please help what do i do?
Bceause i've gone through all the support options

Hi Kash_xo,
If you are having an issue with some of the keys on your MacBook Pro's internal keyboard not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
OS X Mavericks: If keys on your keyboard don’t work
Thanks for using Apple Support Communities.
Sincerely,
Brett L

I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

HDCP maybe? Read this http://www.macnn.com/articles/08/11/26/displayport.drm.conflict/

I was syncing my ipod to itunes today and after I ejected it and looked at my ipod all of the songs from it had been deleted. Please help.

So I added some new songs to my Itunes library and plugged in my Ipod in order to add the new songs onto it. After it said sync complete I ejected the Ipod and pressed the music button on it. There were no songs on the Ipod anymore or any playlists. Photos still remained however. I then plugged my Ipod back into the computer and Itunes shows that there are still all of these songs still on the Ipod even though they're not there. What is the problem with my Ipod? Any help would be much appreciated.

More info needed to be of any assistance.
Which model generation of iPod Classic are you using?
Are you using Windows or Mac OS X?
Which version of iTunes are you using?
What is the iPod software version shown in the iTunes summary page?

Garageband 10 and Digidesign 002 will not play nice...Please help!

Back Story:
I have a 2008 iMac with upgraded RAM. It has been working perfectly, er, IS working perfectly. No need to upgrade yet. I am running Mountain Lion, and ProTools 8 through a Digidesign 002rack. Everything is fat and happy.
One day a couple of months ago...I was happily plunking away doing whatever, and I get the prompt to upgrade to mavericks. I think to myself, this should be a good way to make sure my 5 year old computer looks and feels brand new. I run down the list o software I use thinking if there will be any compatibility issues...itunes, safari, firefox, word, excel...hmm, should be fine. so I upgrade.
Mavericks is great! Looks cool, has a few new features to sync with my ipad and iphone. Life is good.
I wake up in the middle of the night with a great song idea (usually the good stuff comes to me while I'm sleeping). I fire up the rig and...wait what? ProTools won't launch. I do a quick google and find that PT will not yet work with Mavericks. Ok, that's fine, I can wait until they fix that.
Few weeks later, I hear they've fixed it! Woohoo! Oh, hmm, Avid has only fixed it for the newest version of ProTools, PT11. That's $600. Ok, well, I have a decent job, I take great pride in my music, and it makes me happy...so...ok, I'll drop the 6 bills and upgrade to the new version of PT.
When on the Digi site, looking at compatibility...I see that my 2008 iMac with the intel core 2 duo processor will not work with PT11.
Hmm. Ok, now what? Downgrade back to Mountain Lion? Apple won't let you do that, and I do not have a time machine backup.
Last ditch attempt...I try to install my Snow Leopard operating system from a disc that I still have. Nope. Installer not compatible.
Argh. So now I'm saving for a new computer, so I can run the new version of ProTools...replacing a perfectly working machine for absolutely no reason. This is frustrating. Until I save the money (it probably makes sense at this point to wait until the newest 2014 iMac comes out in the fall...therefore futureproofing myself as much as possible), I figure I'm stuck with Garageband until then. So I download the newest version of GB, GB10 from the app store.
I fire up the 002, go to the preferences in GB and select the 002 for input/output, plug in the guitar and...nothing. no sound, no recognition of input. As a test, I throw in a drum loop, and no sound for output either.
I go into audio/midi utility, 002 is selected. My Digi core audio manager says the 002 is connected. If I change the GB preferences to "built in output," the drum loop comes through loud and clear.
I am so totally out of ideas, and so completely frustrated at my whole situation, that I am turning to the general public to help me for the first time ever. I am willing to try anything, in any configuration, to make my freakin' guitar plug into my freakin' computer and record whatever semblence of notes I am calling a song.
This should not be too much to ask given the thousands of dollars worth of equipment I have sitting on my desk.
AAAAARRRRRGGHHH!!! Please Help!
Ben

If you can help me, please write on easy english.

My phone lost connection... it says SEARCHING... i delet all info to see if it work and now i cant seem to take the searching away or configurated... PLEASE HELP...!

i need some help pleaseeeeee, i think i ruin my phone....
im from panama, my phone i got it in usa, when it goy here (to panama) i had to buy a regular sim card from the phone company, it was working perfectly fine, but then a few days ago the signal got lost and it says SEARCHING... i though it was the sim card that wasnt working so i got a new one yesterday and still did not work, so i thought that if i erease everything and start the configuration all over it was going to make it work, but now is worse cause the phone doesnt let me do the configuration it says in the screen that the phone cant be configurated cause the server is not available.... so now i dont know what to do and the worse part is that the SEARCHING... is still on...please please tell me what do i need to do in oprder for me to fix this...
(sorry for my writing, i am a latin girl)
thanks
Aura Reyes

Hello AuraReyes,
It sounds like your phone is having trouble connecting to your cellular providers network. Take a look at this article I found for you named:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Symptoms
iPhone may display one of the following symptoms in the status bar:
Displays No Service or Searching in an area of good coverage
Does not regain service when returning to an area of coverage
Resolution
If you encounter any of the above symptoms on your iPhone, try these steps to attempt to resolve the issue. Test after each step.
Try turning iPhone off and then on again.
Remove the SIM card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Check for a carrier settings update. Tap Settings > General > About while connected to a Wi-Fi network. If an update is available, a prompt should appear soon. If Wi-Fi is not available, connect your device to iTunes.
Update your iPhone to the latest version of iOS.
Restore the iPhone.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause this issue.
Thank you for using Apple Support Communities.
All the very best,
Sterling

I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in OR convert it to SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?

When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
Regards.

I have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

Maybe it is in the Purchased category of iTunes,
Try going there

HT4527 I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

My iPhone 5S won't show up in iTunes to sync. It charges still and it opens iPhoto, but doesn't even register in iTunes

My iPhone 5S won't show up in iTunes to sync. It charges still and it opens iPhoto, but doesn't even register in iTunes. I have no idea what to do and nothing is working!
And the other night while i was trying to sync my phone, it was working until "Error message (-50)" started coming up every time i tried to sync or update my phone's software through itunes on my computer. eventually, itunes quit and i unplugged my phone and updated it wirelessly. i have no idea why any of this is happenings. Itunes is still acting weird for me too.

Error -50 is generally associated with firewalls or anti-virus software as described here:
http://support.apple.com/kb/TS1583
Separately, are you using iTunes 11.1.4?

HT1597 How can I STOP iTunes from automatically trying to add podcasts to my iPod when I plug it in and sync it, so I can manage the files? I have already unchecked "Sync Podcasts" and "Automatically include,"yet EVERY time I sync it,it still transfers po

How can I STOP iTunes from automatically trying to add podcasts to my iPod when I plug it in and sync it, so I can manage the files? I have already unchecked "Sync Podcasts" and "Automatically include,"yet EVERY time I sync it,it still transfers podcasts as the last step, and at other times randomly, when trying to just add some MP3's to a playlist, for example. I can't seem to find any other option to uncheck, and can't find an answer from my so-far internet searching.

erict, you blew me away with that suggestion! It was something so simple I couldnt believe I hadnt thought of it! But in the end it didn't work, which I was really surprised about. On Windows anytime anything was moved itunes was hoplessly lost, but on this mac it still kept up with everything. I tried renaming folders, moving folders, and even renaming moved folders but it still kept trying to import.
I even went as far as deleting EVERYTHING i had moved to the Mac, which didnt really work. It still kept trying to import what wasnt there which made it continue to freeze up. However, after doing this it, the freezing was not nearly as bad. It gave me enough of a break to cancel it through the itunes dialog box at the top of the app. So in the end, thats all I really needed to do, only before I had deleted everything the freezing would not allow me to do it.
So now Im reimporting everything again, only slowly, and only a few Artists at a time.

I made a ringtone on an app I got on my iPhone, I put it on iTunes and synced it with my iPhone and I can't find it on my phone, where do I have to look in order to find it?

I made a ringtone on an app I got on my iPhone, I put it on iTunes and synced it with my iPhone and I can't find it on my phone, where do I have to look in order to find it?

When you synced in iTunes did you select your phone in devices on t left column and then click on tones int eh window on the right. When you synced did you tick all tones and tick sync and then click sync at the bottom of the window on the right? Was the ton ein the tones folder in the library folder?

I purchased a film on iTunes and sync to Apple TV (1) and the film will not play say not authorised please help?

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