I purchased a full album on iTunes and some songs are not playing in full why is this?

why is that?

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copy from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
tt2

Similar Messages

  • HT1725 I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play

    I purchased Danza Kuduro Don Omar & Lucenzo and the song does not play

    Danza Kuduro doesn't play?  ¡That will bring the party to a halt real quick!
    Seriously, it is most likely just a download problem.  You can delete the bad copy from your library, and then download a fresh copy at no cost by following this guide:
    http://support.apple.com/kb/PH1619
    In the unlikely event that the new copy has the same problem, report it to iTunes Customer Service at this web page:
    http://www.apple.com/feedback/itunesapp.html

  • Purchased an album from iTunes, only some songs from it play on iPod

    I purchased the album 'And One - Bodypop' from the iTunes store and listened to it a few times in iTunes a few times with no problems.
    Playing the album on my 2gen nano is a different story though. Tracks 1-7 and 12 play correctly but the others skip past quickly. They display the correct track length but skip past without pausing more than half a second.
    I deleted the songs from my iPod and copied them over again, same problem. Copied them to my girlfriend's nano and she has the same problem as well.

    First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
    For info on restoring and iPod, see this:
    Restoring iPod to factory settings
    Also, check out the possible solutions in this article, and see if it helps with your issue:
    iPod doesn't play purchased content from the iTunes Store
    -Kylene

  • HT1351 When syncing music playlist from my itunes to ipod, I get a message saying some songs couldn't be found. Why is this - they are in my playlist.

    When syncing music playlist from my itunes to ipod, I get a message advising some songs could not be found. Why is this, when the songs are in my playlist.

    By design, the organizer (and any other database management systems) is there to prevent you from duplicating your media files. The catalog management allows you to have the same image in different categories or albums. Duplication in different folders is to be absolutely avoided.
    The same image file can have multiple tags like 'family', 'vacations', 'birthdays' and be present in three different albums with the same names. On obvious advantage is less disk space. Another one with your present folder system is that if you edit one of your duplicates, the other ones are unchanged.
    I don't see an easy way to make your present folder structure simplified for the organizer ...

  • HT1491 I purchased a music album on itunes and it's not listed in my purchased music category.  How can I get the music on my iphone?  I purchased the music through itunes app on my iphone 5.

    I purchased a music album on itunes and it's not listed in my purchased music category.  How can I get the music on my iphone?  I purchased the music through itunes app on my iphone 5.

    Hi Vgreen08,
    Welcome to the Support Communities!
    The following information should help you with this:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    Judy

  • TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

    I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • TS1424 i purchased a album on itunes and the songs dont work

    i purchased a album from itunes and the songs wont work

    Delete the songs from your iTunes library and redownload them by clicking "Purchased", under Quick Links at the top right of the iTunes store.
    If this doesn't work contact iTunes support here:
    http://www.apple.com/support/itunes/contact/

  • Purchased album and all songs do not play completely. Please help

    I recently purchased an album on Itunes and some of the songs from the album do not play completely.  They start and then stop a few minutes in.  I called customer service and they said to redownload the album but its not giving me that option. 
    My Ipod is no longer syncing my music added either.  Any suggestions, I would appreciate it!

    To redownload you need:
    Summary
    With iTunes 10.3 or later and iOS 4.3.3 or later, you can download your previous purchases directly to your iPhone, iPad, iPod touch, or computer.
    On the computer is iTunes signed into the account that purchased the itesm and and is the computer authorized for that account? Go to iTunes>Store and Authorized this computer and log in if necessary.

  • HT1473 downloaded an album from itunes and every song is out of sink with its title, HELP

    downloaded album from itunes and the songs dont match the title,help!!

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    The above should sort you out but the forum you wanted was iTunes > iTunes for Mac which won't have been on offer since your were reading a Windows support doc. I'll ask the hosts to move this one just in case you have follow up questions that can be answered best in there.
    tt2

  • TS1362 i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines?

    Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines? The Album is Sunshower-EP by UME and the songs are The Conductor and The Means.

    Hey ChandlerAdaway!
    I have an article here that can provide you some guidance for this issue. First, you will want to check for the songs in your past purchases list for your account, if you haven't already:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    If the songs cannot be found there, you will want to report an issue with your download by following the directions in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

    I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

    Contacts are designed to be synced to a supported application on the computer or a cloud service.
    Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
    If you have failed to use the device as designed it may be too late to recovery anything.
    Is the device regularly backed up to a computer via iTunes?  If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

  • I brought a album from iTunes and one song starts but then skips how do i re download that song or album

    brought a album from iTunes and one song starts but then skips how do i re download that song or album

    Right click the song, scroll down to delete, then go to the iTunes store and download it again.

  • I have recently purchased a CD and some tracks do not play the whole way through. Why?

    I have recently purchased a CD and some tracks do not play the whole way through. Why?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to close and restart iTunes.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

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