I purchased a game from itunes for my iphone and it does not work

I purchased a game from itunes for my iphone and the game downloaded but does not work

Ok? Why do you mean it doesn't work?

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My wife purchased some songs from itunes for her iphone. If I go to sync her ipphone with our itunes library will her purchases be wiped out. They do not show up in our library on my computer.

My wife purchased some songs for her new iphone from itunes on the phone. They do not show up in our library on my home computer. When I go to add new songs to her iphone from my computer are her purchases going to be wiped out.

Is the computer authorized for her iTunes account? If not, sign her in in iTunes and then go up to: Store>Authorize this computer. You say "our library", does that mean she does not have her own computer login? Has she ever synced to this computer/iTunes before? Once she is logged in & the computer authorized for her account, you can transfer purchases on her phone without syncing. With her phone connected, iTunes running: File>Transfer Purchases.

I am able to login to the Web, but when attempt to run the installer, it ask for a password and it does not work the password I used to login in the web.

I am new to Adobe Cloud, received the invitation from Adobe, create my account and I am able to login to the web. When Attempted to download Photoshop desktop, I was asked for Name and Password, the name was populated but I have to enter the password. I am using the password I entered at registration but it does not work and the Installer does not run.
I have a MacBook Pro with OS version 10.9.3.
Thanks,
Carlos

I figured out, the Installer need the username and password for the computer OS.

I purchased an album in iTunes on my iPhone and it will not download.

The iCloud symbol appears next to the album and when I click on it, it doesn't download the album. I've gone back to iTunes to see if I can purcahse it again, but it says purchased. How do I get it to download so I can listen to it?

Hello there, cattail722.
The following Knowledge Base article offers up some practical steps to try for troubleshooting issues with an applicaiton not performing as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
When performing Step 2, I would recommend closing all aplications that are running.
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Once you've gone through the above steps, try downloading the content again. This iPhone Basics article reviews those steps for you:
Music - Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= Music#TI126
Download purchased music to your iPhone.
Your iPhone music library displays all your iTunes Store music purchases, even if you haven't downloaded them. Tap the iCloud icon to download again for free.
Note: To view only music downloaded to iPhone in your library, go toSettings, tap Music, and turn off Show All Music.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Trying DESPERATELY to Delete from iTunes 10.5.0 and it's NOT Working

I have some files in iTunes 10.5.0 on my laptop, running Windows XP, and iTunes doesn't ever give me any options for deletion. No Edit --> Delete, no backspace, NOTHING. What the heck?
Also, just out of curiosity, if I have any album that I've downloaded, and put into iTunes, do I need to keep the file in My Documents --> Downloads, or can I delete them from there. My computer's hard-up for space.
Thanks!

After continual hangs on iTunes Match Step 3 (crashing iTunes, etc.) I was finally able to get iTunes Match to complete late last night. iTunes 10.5.1 is working normally again as well.
I added two columns to my iTunes library, "iCloud Download" and "iCloud Status". iTunes > View > View Options > check both items. This allowed me to see exactly what was matched, uploaded, waiting, etc.
After reviewing all of my songs I found that there were about 40 that displayed "Waiting". No matter how many times I force-quit iTunes and tried to get iTunes Match to complete, those last songs in the wait-state would not budge. I finally deleted all of them (they were odd, non-mainstream songs and albums that I can live without plus I still have the original CD's).
Once I deleted the the "Waiting" songs iTunes Match finished instantly.
I'm not sure why those particular songs were causing trouble, but I was glad that it was finally able to finish. I eneded up missing a lot of cover art and also resolved that. More here...
https://discussions.apple.com/message/16737344#16737344
So I've tested iTunes Match on my iPad, my Apple TV2, etc. and it seems to be working okay now...but what a nightmare it was to get there!. iTunes is once again behaving normally in both regular and full-screen mode. This was not a good Apple-like experience.

Hi am having problem syncing my iphone 3GS to my pc. It keeps showing backing up step 1 of 4 and run for hours and not sync. I have restarted my pc many times plugged and unplugged my iphone and it does not work at all.

I have been having trouble syncing my iphone after updating version 10. Satus keeps showing backing up step 1 of 4 forever on my pc. I have tried re plugging and restarting my pc but none work so far. I have not been able to sync my iphone since. Help!? Pls

Thanks for the stellar reply gdgmacguy. I had no idea the AppleID used to purchase the device was forever tied to it. Great to know.
May I add another layer of complexity to the issue? I plan on buying her the iPhone 4S for Christmas. Assumed all I would have to do is sync the new phone to iTunes on her pc and all her data/apps/music/pictures would transfer over.
Can I use her new account when I sync the 4S for the first time or will it prompt me for mine?
Thanks again.

I just purchased the upgrade from trial to full version. It does not work. It asks for my orginal serial key and when I paste in the trial key it says invalid??

Downloaded trial and then purchased the activate the full version option. The activation keys don't work. It wants an 'original' key. When I use the trial key it rejects it as invalid! Have I just been robbed of 75 quid?

lanceblack,
You know, I had seen your similar post in other forum with same issue. This itself is confusing for other participants including myself to keep track of forum discussion regarding same issue.
It would be nice if you keep your issue in proper forum in one place, less confusion for others.
Corky02 said better than I did yesterday. I am not quite sure why or what impresssion that you'd easily upgrade from try-out app into full-license. For many people are aware that what it means or what does this having to do with upgrading qualification with any applications. Why did you think you would get to upgrade that easily from trail try out app to licensed one?
I don't think the Apple's ads are misleading. I just think you got yourself confused. Sorry I can't help you. IF I am Apple employee, I would love to help you and get this resolved for you. I am just one of those participants helping others.
Once again, I am sorry that you get your view all wrong and lead into thinking that you are entitled to do so. But you need to understand that once if you had purchased a full license app from try-out app. Most people know what does that mean with try out app for the first time. And most people know that if they wish to purchase an application, this means purchasing a boxed (or electronic downloaded file) from Apple retail store (or online store). Plus, new venue at Apple offering Mac App store. I think that is a little confusion for some people who are not familiar with the difference.
I do believe that if you purchase from Mac App store, it doesn't require to put in license serial number. I think it is a different approach for some reason. I had bought some other Mac apps (not Aperture) from Mac App store few times. I haven't purchased Aperture updated version straight from Mac App store online. I bought mine from Apple retail store in Canada in person.
I still don't understand why you still think Apple is misleading you all the way. I don't think it is. In case if you haven't notice... there is way for you to get in touch with Apple called Apple Support Express Lane. Give it a try.

HT1976 i bought an UNLOCKED 1phone 5 fom the Apple store in Millenia Mall, Orlando on Sunday, Flew back to Jamaica and had my SIM card from my 4 cut down and it does not work, The shop tried another SIM from a 5 and it still did not work HELP

HELP!!

help with what? you're providing no information.
"it does not work" means nothing. What specifically is the problem?

Purchased an App and it does not work. How can I get a refund for it.

I purchased an app for my son, for his ipad and it does not work. Halo Waypoint for $5.99. When you log in, it just starts loading then an message saying "Sign in Trouble, we couldn't sign you in to Xbox live. Your windows Live ID information is correct, but Xbox Live is unavailable. PLease try again later. We have been trying to for the past 4 days. Reading the reviews it appears that several people have the same problem. So how can we get our money back?

pituiri wrote:
I purchased an app for my son, for his ipad and it does not work. ...
Contact the Developer of the App...
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201272 I have purchased 3 books from Itunes - for my Ipod. The books show up as purchased on the PC but not on the Ipod. The other books i have purchased and have downloaded correctly have a square beside them when shown on the PC. I have checked my au

i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.

i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.

HT201272 I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased b

I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?

Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store

I live in the UK and want to purchase gift cards from iTunes for people in the US but It won't allow me to use my UK address and credit card. Can I or cant I?

I live in the UK and want to purchase gift cards from iTunes for people in the US but It won't allow me to use my UK address and credit card. Can I or cant I?

You would have to work with a retailer selling iTunes cards who would accept a non-US credit card. Best Buy is a possibility; they carry iTunes prepaid cards and will accept orders from other countries:
http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019. c?id=pcmcat204400050019
You'll have to have the order shipped directly to the person in the US (or at least someone with a US address, who could then repackage and resend the cards for you).
Regards.

HT1550 I purchased a song from iTunes on my iPhone, downloaded the song and now it won't play?

I purchased a song from iTunes on my iPhone, downloaded the song and now I am unable to play it on my iPhone. It just keeps skipping to the next song and won't play it on my iphone but rather only on my laptop.....

Hey pnazaryan
If the purchased content is not playing, delete the songs from the Music app by swiping at the song. Then go through the process of downloading the track again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT203200 I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help?

I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Ihave a movie stuck in itunes on ipad for 3 weeks taking up 7 gigs.I deleted it from the videos app but it is still there.I also tried deleting from itunes on the pc but it does not appear there.Thanks

Ihave a movie stuck in itunes for 3 weeks taking up 7 gigs of memory.I deleted it from the videos app but still remains on the ipad.I also tried deleteing it from itunes on the pc but it does not appear there.Dont want to reboot the ipad if possible .Thanks

That list includes all the apps that you installed to your device directly from iTunes on the computer, or which were purchased on the iOS device and subsequently transferred to iTunes on the computer.
If you right click on any item in that list and choose "Show in Windows Explorer" it will open your iTunes application installer directory on your computer, which should be:
C:\Users\User\Music\iTunes\iTunes Media\Mobile Applications
In there are all your saved application installers (*.ipa files). You need to delete those actual installer bundles and then make sure to NOT allow the "transfer purchased content" when you sync or backup in iTunes (as that will just put them back on your hard drive).
One caveat to removing those, is that if you ever wish to keep a specific release of a particular app, and the developer replaces the iTunes/App store version with something else, your sole source for your older version will be your own stored copy of it. So for example, when PDF expert released their iOS 7 update, and charged everyone full price for it, if you wished to keep using the previous version on your own devices, then you needed to keep a copy of the installer on your own computer as that older version is no longer available in the store front.

I purchased a game from itunes for my iphone and it does not work

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