I purchased a iPad retina last week and thought I would get the iWork suite at no charge. Did I get it wrong?
I purchased a iPad retina last week and thought I would get the iWork suite at no charge. Did I get it wrong?
Have you tried visiting the App Store and tapping on the Purchased icon? If the iWork components appear there with a "cloud-with-a-down-arrow" icon, means you have to download them (for free) onto your iGadget.
Similar Messages
-
Model Name: MacBook Pro
OS X Yosemite: 10.10.2
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
I just purchased GarageBand 10.0.3 last week and I repeatedly keep getting the following message when I try to download ANY of the FREE Piano lessons in the "Lesson Store", "Garageband was not able to install the new sounds. Close and re-open Garageband to download and install them again." I have tried EVERY suggestion that I have come across on the internet and nothing is working! If I'd known I would encounter this issue, I would not have paid for this. Tried restarting, rebooting, reinstalling, deleting the cache, and on the verge of just reinstalling the OS. I have come across people have the same issue for months and I can't believe Apple has not offered a fix or update or anything.Immargarita, Since you just purchased the software you qualify for a no charge one on one at an Apple store. They never could tell me what was wrong, but after three visits and not one dime, all lessons downloaded at the store. I was not going home until it worked.
Hint, hint, I had just upgraded OX when the problem started. So... I qualified for tech support. I forgot to get my none working since the up grade Photoshop fixed. Some Java component can't be found and just like GB, the link to Apple for support does not work. I have the good old PS disc. I'm not happy with this cloud stuff.
When you call and give the SN for your computer, they may say it will cost $29.00 dollars for one time support. Instead choose a different prompt, tell the human being what your problem is and set up a visit to the Apple store. BTW, no one at the store seemed to have heard of this issue.
The techie just started the download and ran the activity monitor. The download stopped once. Then he continued it and everything is there now.
Shame on you Apple.
Hope this helps. -
I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?
Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver. -
Hi i orded a ipad 3 last friday and it said it would be here on the 1st to the 2nd and it still says proessing.
I have my order number here so if someone could helpNobody here works for Apple, we're just other users of Apple devices like you. You will need to contact Apple about your order.
-
Hi
My USB CF (Compact Flash) Card reader is not mounting on my 2.5 GHZ Intel Core i5 iMac anymore.
Last week it worked fine to get pictures from my camera but now it won't mount at all.
I ejected it in the correct way rather than just disconnecting it but now i cannot get it to remount!
I cannot even see it in the disk utility or system profiler.
I have tried another card reader (a brand new one bought today) and the same problem exists. I've also tried different cards to see if that made a difference and they still arent being picked up on the Mac.
I have done all the usual things like rebooting, unplugging all other USB devices and then trying but nothing has worked.
I'm a photographer and I'm at my wits end here. I know the cards are fine as i have been using them without issue and they are also new.
Note: If I plug the camera in directly to the Mac, the Mac picks it up just fine as it always has done. Its just the card readers that it wont pick up anymore.
If anyone has any ideas at all other than the following (my so called friends advice) you'd earn my undting love:
Buy a PC
Use the camera (Thats why i bought the reader in the first place - importing RAW files from the camera is SLOW!)
Replace your CF cards (I have three 8GB cards two of which i had never used til today and they dont work either!)
Buy a new card reader (this is the 5th one in two days - none work on the Mac)
Many thanks in advance!
LIsaOK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
Also I am assuming you have checked Finder - Preferences - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount..... -
Please can anyone help solve this problem I need my contacts on a daily basis.
Thank you Ross Hugotry replacing the sim card after that it needs to be replaced and since you had some one else open up the phone you would lose the out of warranty replacement price and have to buy a new one at the full retail value
-
I converted to icloud weeks ago, but then all of my old emails in my inbox disappeared in the last week. I can't find them anywhere. On icloud.com, on any of my devices, no where. They have evaporated. Help???
Also, when that occurred I am now getting 10-20 junk mails an hour. Some are completely new to me, but others I have opted out of before. I am about to stop using this email address if it can't be resovled.
Very frustrating. Thoughts?Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Backup and Restore your profile data's
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Profile_backup -
Trying to get my live stream from my PC to mirror on the flat screen via AppleTV. Cannot stream it through my iPad because original streamer states there is a conflict between Apple and Adobe....so I'm trying to stream it through my PC. I cannot get the flat screen to mirror my computer screen. Can anyone help?
AirPlay is supported on windows too, mirroring of a computer display is not supported by AirPlay it isn't a mac v PC thing.
-
So today is Chritmas and everything so I got iTunes Gift Cards ^_^. I go to my computer (PC) and log into my iTunes and everything and see Pitch Perfect so thinking I've got enough money for this I can just buy it no problem. Meanwhile, my iPod Touch 4th Generation is syncing to my PC. Me thinking I have enough storage space for the movie to be held. I buy it and think its gonna goahead and be on my iPod now. When the movie is done downloading I go to the videos app on my iPod and see it. It is grayish and I didnt know if it was normal or not so i just click dont work, click again, click again,click again.Not working. Then i come here for somebody else to help me.
Type "unable to restore" and/or "3194" into the search bar at the top of this page by Support and read the resulting help articles.
-
I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?
You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple -
i have the ipad original last week was prompted to download updates and since then the movies that i had on the ipad are now only 3inches in length were before i was able to watch in full screen please can anyone tell me how to get full screen, apple support were not able to assist me
SeanD - message sent - any chance of a follow up
Getting Worse
. Best Effort Test: -provides background information.
Download Speed
13083 Kbps
0 Kbps
24198 Kbps
Max Achievable Speed
> Download speedachieved during the test was - 13083 Kbps
For your connection, the acceptable range of speedsis 12000-24198 Kbps .
Additional Information:
IP Profile for your line is -24198 Kbps
2. Upstream Test: -provides background information.
Upload Speed
1607 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 1607 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 2000 Kbps
We were unable to identify any performance problem with your service at this time. -
I need help :-(
Did an IOS update last week and after the Ipad rebooted it said slide to unlock then asked for a passcode to be entered..... I have never set a passcode ever ??
What number do I enter to unlock the Ipad ... have tried the usual 0000 and 9999 etc but just locks me out .... HELP !!!
Or is there a way to go back to factory settings ?? (Without losing my Apple ID etc)
ThanksIf this was your first update to iOS 7 then you were asked to CREATE a passcode. Also there would have been a small Skip button to avoid creating the passcode. If, when you encountered that request you went ahead and entered a passcode number then you must use that number to unlock your device. Once the device is unlocked you can change or delete the passcode using the Settings app.
To completely remove the passcode lock you need to connect your iPad to the computer you normally sync with and restore the iPad. This will erase all data on the iPad so be sure your info, photos, etc. are backed up first. -
I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software
My order number: MENA 9723990859you can download and start your 30 day trial any time. when your serial number arrives, you can activate your trial to the time-unlimited version.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
A friend gave me an iPad 1 last week. Messaging works one day and won't work the next. Any suggestions?
Hi,
I have the same problem. I've been trying everything; opening ports, adjusting quicktime streaming preferences...everything discussed in other posts in this forum regarding error -8.
I really hate iChat...I think it's unbeliveble that Apple claims to be so better that Windows, but I never had problems wits MSN video.
But let's try to solve this irritating issue. What kind of messenging software do you have instaled/open when you try to use iChat?
I have Skype installed. When I deinstalled it, everything was working fine (so I thought). Next day the same BS all over again.
I could use skype to videochat, but I have an .mac account and I want to use iChat...the f&^%$*g .mac account is to expensive not to use...And do not forget that iChat AV quality is way better than Skype.
I really hope Apple comes with a solution soon.
Greets from an unhappy iChat user.
MacBook C2D 2.0GHz, 2.0Gb, 200 Gb, Bluetooth Mightymouse Mac OS X (10.4.8) iMac CD 1.8GHz, 2.0Gb, 160Gb
MacBook C2D 2.0GHz, 2.0Gb, 200 Gb, Bluetooth Mightymouse Mac OS X (10.4.8) iMac CD 1.8GHz, 2.0Gb, 160Gb -
I purchased three albums last week and only two of them were charged. How can I make sure that the third album gets charged in a timely fashion?
Well, thanks for feeling with me, patkosanke ... AND for your wise advice.
I did followed your advice immediately and erased all the service number as well as S/Ns.
Can you, however, give me any "direct number" through which I can get hold of someone and request for what you're suggesting?
I believe I had talked with the person by the name of "Charlie" (I think... I hope I'm correct...) when I was having the same problem with the last device. He was very kind and helpful, though I ended up getting the device that brought the same problem.
Charlie told me that if I had any more problems I should call him. But I forgot to take down his direct number.
Or maybe I should call the main office and ask for him. But my memory is questionable as to his name, and besides I don't even know his last name either. There could be more than one "Charlies" in Palm.
So, if you could somehow email me some direct number (other than the one that keeps on hooking me up with those people in the overseas who are answering the phone only to sympathize with & apologize to me but can only issue a false hope with the SRO#. More than once I was given the promise that the supervisor would call me back within an hour or two but I ended up calling back after I had been left hanging in the air all night long.) where I can talk to someone like I did with Charlie last time who can truly carry out the promise, I would truly appreciate it, patkosanke. ^^
Thanks
jcinlovewpalmTX
Post relates to: Palm TX
Post relates to: Palm TX
Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM
Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM
Maybe you are looking for
-
Adding new albums to smart playlist PLEASE HELP
Having a little trouble adding new albums to smart playlist that already exist. Can this be done?
-
I need the full code for this question. Can any please give me the solution? Write a java program which does the following: 1. Declares 2, 1 -D integer arrays called M and N, with 16 elements each. 2. Populates M and N using Scanner. 3.
-
hye all.i need help here.I'm developing a master detail using adf. My problem is i want to add month to a date..my date is in CoreSelectInputDate date1 while my month is in CoreInputText month. how to do this in oracle.jbo.domain.date.. for example :
-
SP SAPKH47026 and change in structure of VBAK, VBUK ,BKPF
Hi All, We are currently on SAP R3 Enterprise 4.7 at an APPL level of 22. We are planning to move to SAP_APPL level 26. In fact I have already applied the relevant support packs in our sandbox system. I have checked out the objects contained in the A
-
Sensors in BPEL to publish data to JSP page ??
Hi Guys In the BPEL console the result comes in a XML format. I want the result to be displayed on a JSP page that i created. So that the end user is comfortable to see results. I wanted to know can sensors be used to capture the results from the BPE