I purchased a Lightroom upgrade (4 to 6) four hours ago and can still not download it; purchase order not recognized
I purchased a Lightroom upgrade (4 to 6) four hours ago and can still not download it
Hi there
Occasionally orders are reviewed manually during US business hours. We would expect your order to be released within 8 hours.
Sorry for any inconvenience caused.
Kind regards
Bev
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Also, how would I go about downloading certain products like Premiere, After Effects, etc
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I upgraded to Iphoto '11 36 hours ago and it is still processing. What should I do?
Upgraded to Iphoto '11 36 hours ago and it is still processing. ?????
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
If that fails:
Restore from your back up -
I have recently been experincing this error and i am the admin on the computer and it is the only apple ID i have ever had or used yet it seems to think there is another one. My wife has an account on the computer and her itunes is signed under her name, same with my brother-in-law, i deauthorized all the accounts and then just set mine and still get the error.
Sorry: once a device has been authorised for a particular iTunes account you can't change it to another until 90 days have passed. This is to prevent people cirumventing the restrictions of purchases to one account from consteantly swopping between accounts. You will have to wait for the 82 remaining days, and there is no workaround.
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I ordered illustrator cs6 through adobe yesterday morning and still have not recieved my product or any information that it went through. I paid for it through PayPal but when I look at my order history on the adobe website I says I have no orders or products. Is it supposed to take this long to show up?
it can.
in the meantime, you can use the ai cs6 trial and when your order is confirmed and you receive a serial number you can convert your trial installation to an unlimited version without reinstalling. -
How long does it take for the storage to be upgraded? I bought some 12 hours ago and it still hasn't gone on my iPhone 4
Hi Katie,
Where are you looking on your phone to determine how much storage you now have? Are you looking under Settings>iCloud>Storage & Backup?
If so, and it still doesn't show the correct storage, try resetting your phone. Hold down the Home and Power buttons and continue to hold them down until the Silver Apple appears. Then check your storage again.
Post back with questions!
Cheers,
GB -
I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails
I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails
Sometimes, the e-mails wind up accidentally in your Trash or Junk folder. Check there.
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I am trying to buy a Lightroom upgrade (from LR3) with a perpetual licence and with a student discount.
If I go the student discount route on the web U get taken to the 'cloud' options which I don't want.
Any help would be appreciated.
Thanks.
PS Is the upgrade worth it in any case??I believe there are NO upgrades for Student and Teacher editions but you can see here: Products
If the price is the same as an ordinary upgrade you are probably better off buying that because it can be upgraded in the future. -
my ipod nano4th gen will not download the purchased songs in itunes v11. Just upgraded to mac 10.6.8-won't synch new songs since this upgrade. The ipod is seen in the itunes as the devise, and the nano screens says synching when plugged into the macmini usb port, but the itunes window does not say it is synching like it has before so whats the culprit? Techno virgin in distress!
PS - I added an iphone5 which is whay these upgrades happened so this synching to the ipod error is since the iphone began synching.I just learn in some post that the most common lapses in syncing is not checking if "sync music" in music section of the ipod is ticked. So double check if it is. Cheers!
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I upgraded from a 5s to a 6plus and can't get my purchased ringtones what should I do?
I upgraded from a 5s to a 6plus and can't get my purchased ringtones, when I go and buy the ringtone again it tells me I already purchased it, how do I get them again?
Hi there DallasHeat,
It looks like you will need to sync this data from your previous device. Take a look at the article below for more information.
Download past purchases
Audiobooks, ringtones, and tones
If you made a backup of these items on your Mac or PC, you can sync the items to your iOS device. You can't download these items again from iTunes in the Cloud.
-Griff W. -
How much is it to upgrade form Snow Leopard to Mountain Lion and can it be done in one hit?
How much is it to upgrade form Snow Leopard to Mountain Lion and can it be done in one hit?
Run Software Update to download and install the latest updates for Snow Leopard.
You should now see the App Store icon, and you now need to set up your account:
http://support.apple.com/kb/HT4479
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/ -
there are four apps for my son on my ipad, that the itunes store will not let me purchase from my ipad thru the app or on it. it wont let me buy the whole app so my lil one can enjoy. i have tried everything. i have updated everything and restarted everything and it still wont let me purchase anything. all it tells me to to go to the itunes store support. i did and i see no solution
I think that you mean that you are getting a message to contact iTunes Store Support. There must be some issue with your account that only iTunes support can solve for you.
Go here and click on the iTunes Store Support link on the right side and then in the next window, click on Purchases, Billing and Redemption, then click on Unable to Purchase from the iTunes Store, then click on email in the next window. Send an email and tell them what you are experiencing.
http://www.apple.com/support/itunes/contact/ -
It says "this device is already associated with another apple ID" and it will not download previous purchases. This is a new iPad 4 as my last iPad 4 was stolen. How can I fix this issue, can I fix this issue?
Go to Settings > General > Reset > Reset and Erase all Content
This returns the iPad to its original state then setup the iPad as new. -
How can I re-download the purchased in iTunes?
How can I re-download the purchased in iTunes? I purchased yesterday as I download the album there are many songs came in fragmented.
Your kind help would be highly appreciated.
ThanksIf you try to download something that you've already bought, then you don't have to buy it again. You can just press download. Therefore, if the songs are fragmented, you can just delete them and re-download them without paying a penny
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I've been using Elements 10 on my windows 7 machine editing RAW/NEF picture files taken with a Nikon D40X camera with no problems. I upgraded my camera to a Nikon DX7100 and can no longer load my RAW/NEF into elements 10. Is there a compatability problem with my new camera? Will upgrading elements to a newqer version solve the problem?
NEF's for the D7100 should work with the latest version PSE13
You can download here and try free for 30 days:
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997 #
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