I purchased a mac book air today. When in store I was able to see all of my music in itunes. Now I am at home I cant see any of my music although i tunes is authorized on the computer. How do I fix this ?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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I recently purchased a Mac Book Air and wanted to know what would be the best external hard drive to buy as far as the brand and GB or TB are concerned? I will basically just be storing music, papers, and a lot of pictures.

I recently purchased a Mac Book Air and wanted to know what would be the best external hard drive to buy as far as the brand and GB or TB are concerned? I will basically just be storing music, papers, and a lot of pictures. Also, how should I go about charging my computer? Should I wait until it is close to dying and then charge it?

I have had good success with HGST and Seagate HDDs. I suggest a HDD that is powered by the MBA eliminating the need for an AC cord. They now come up to 1.5 TB in capacity. In my opinion, one cannot have too much storage. If necessary, let your bank account be your guide.
Ciao.

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

Hi I just purchased a Mac Book Air and installed the 2008 version of Microsoft and office

I purchased a mac book air and installed the 2008 version of Microsoft Home and office.... would i need to purchase the latest version to upgrade
or is it upgradable through a download?

Office for Mac 2011 (or Office 365) are both available as downloads. Start at mactopia.com.
I would say they are not treated as "upgrades" to Office 2008. I don't believe there is any pricing discount for previous Office users, nor do I think the download uses any of the Office 2008 version and updates it. Whichever of the two current Office products you purchase would be considered an entirely new and different product.

What is the necessity of the AC power cord (with Mac Book Air)? When should it be used with the power adapter?

what is the necessity of the AC power cord (with the Mac book Air)? when should it be used?

Gary, you wouldn't believe some of the questions people ask on this site.
Why are both cords necessary?
They are not.
Other than the two reasons dominic23 sited are there any other reasons to use the AC power cord rather than the power adapter cord alone?
No.

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with a question mark on it and I cant get past it. Anyone know about this?

I have the mac book air and when I turn it on its a light blue screen with a flashing folder with question mark on it. Any one know how to get past it?

The MBA is trying to tell you that it is not able to find a bootable system
Either the file is corrupt or access to the storrage has failed
I would start by seeing if it will boot with Command + R depressed

Mac Book Air sleeps when moved...i don't know whats the problem...please help me out if anyone knows about this...

Mac Book Air sleeps when moved...i don't know whats the problem...please help me out if anyone knows about this...

your reed switch for the monitor is defective, it thinks youve shut the lid when you havent
mechanical fault , contact Apple for service and parts replacement.

My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where I can put all my music on my laptop?

I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where I can put all my music on my laptop?

If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer

My mac is freezing all the time, how can I fix this?

My mac is freezing all the time, how can I fix this?

Run Disk Utility to verify/repair your drive(s). Boot from your installer dvd to repair the boot drive. If the repair reports that it fixed anything then see if your problem is fixed.

TS1362 a few songs that I have purchased dont play the whole song one skips the whole first minute and 2 others stop before the end of the song. how do i fix this/

A few songs that I have purchased on Itunes have stopped working correctly. One skips the whole first minute and two others stop playing long before the end of the songs, how can I fix this without having to buy the song again?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have Downloaded A Album by Rhianna and after 40 seconds of playing the first song it skips and goes onto the other song on the album , how do i fix this ?

I have Downloaded A Album by Rhianna and after 40 seconds of playing the first song it skips and goes onto the other song on the album , how do i fix this ?

Delete the song from your library and re-download it from the Purchases section of the iTunes Store.
http://support.apple.com/kb/PH12491

I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop and i have to put in screen lock for it to even play! Anyone know how I can fix this ?

I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop and i have to put in screen lock for it to even play! Anyone know how I can fix this ?

AshleyG0990 wrote:
I have somehow managed to lock my phone to one laptop, like I cannot put music on my phone from another laptop
What you did was sync it to a computer. The iPhone can sync to ONLY one iTunes library at a time. you can't put media on it from multiple computers. It's been this way since 6/29/2007.
i have to put in screen lock for it to even play
Completely different issue. What did you think it would do when you set a passcode for the phone?

I bought the first half of Breaking Bad season 5. downloaded the first 4 episodes fine but now i can't download the rest. how do i fix this issue?

I bought the first half of Breaking Bad season 5. downloaded the first 4 episodes fine but now i can't download the rest. how do i fix this issue?

Hello there, Marty1178.
The following Knowledge Base article should help you download your purchased items:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

When I tried downloading the new 4.2.8 software to my iphone, it froze my phone and itunes on my computer, how do I fix this????

When I tried downloading the new 4.2.8 software on my iphone, it froze the phone and itunes on my computer, how do I fix this???? I have tried resetting the phone and exiting itunes, and now my phone screen keeps telling me to connect to itunes( which it already is) and itunes says "waiting for iphone"!

If not this:
http://www.mcelhearn.com/deleting-the-itunes-album-artwork-cache-folder-may-reso lve-problems-with-album-art-displaying/
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

I purchased a mac book air today. When in store I was able to see all of my music in itunes. Now I am at home I cant see any of my music although i tunes is authorized on the computer. How do I fix this ?

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