I purchased a macbook air in July, 2013 which did not come with a pre-loaded iworks package. i have later learned that apple has made iworks free for OSX mavericks users. can you please suggest me a way to download the iworks package for free.

I purchased a MacBook Air in July, 2013. I have later learnt that Apple has made iWorks free for OSX Mavericks users. However, the App Store still shows the package as paid for me. I want to know a way of downloading it for free.

http://www.apple.com/creativity-apps/mac/up-to-date/

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TS3495 My recent blu ray purchase did not come with a digital copy disc as others have in the past, and no place in the case for one to be either, just came with instructions, so now what?

My new blu ray disc did not come with a seperate digital download dis, now was there even a place for one inside the case, it came with instructions of how to install I tunes, then magically I would be prompted to enter the promo code and have it, no such luck, so now what?

Have you actually followed the instructions?
Did you enter the promo code?
If you did, were there any error messages?

My brand new macbook did not come with iweb

I got a brand new macbook in september 08 and it did not come with iweb or garage band, but it did come with all the other iLife applications. I thought all new computers came with those apps. why didnt mine?

Welcome to the Apple Discussions. This is the restore file being referenced:
Click to view full size
OT

I have an Iphone 4 16gb and updated the IOS 6.1.2. after the update my 3G is not working at all??. can you please suggest what can be done to rectify this problem?

i have an Iphone 4 16gb and updated the IOS 6.1.2. after the update my 3G is not working at all??. can you please suggest what can be done to rectify this problem?

I have the same problem. After updating to 6.1.2 my iPad 3,2 will not find Verizon network. It just says "Searching..." for ever. Any thoughts?

I find the iphone 5s photographs and videos very difficult to copy into my PC after upgrade to ios 7.1.2. Previously I was able to open it in my computer (Windows 8.1 loaded on macbook air 13" July 2013) model, within iphone ikon - DCIM. Why not now

After upgrade of my iphone 5s to ios 7.1.2, I am not able to open iphone ikon- Internal Storage-DCIM - in My computer
The folder is shown as empty
I use Window 8.1 loaded on my Macbook air 13" July 2013 model
Should I stop using iphone for photography and use my Canon DSLR
Taking photo is easy with iphone 5s. But retreiving the photo/video
is time consuming and I feel is a waste of time
Any way out?

Is your phone unlocked when your importing the pictures.
This sound more like a window 8 issue.

My Ipod was disabled... Can you please suggest me how to enable the set?

My Ipod was disabled... Can you please suggest me how to enable the set?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my came

I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my camera. Is there any other way i can install this on my camera without using the provided cd or buying the software again?

That doesn't help the user with the serial code though.
There has to be some kind of code somewhere within the package. The disk itself does not contain one. You can look here for help with finding your serial number:
Find your serial number quickly

I got my ipod touch with a camera on july 13 and when i bought it. It did not come with imessage. and now i want imessage so do you know how can i get it?

I got my ipod touch with a camera on july 13 and when i bought it. It did not come with imessage. and now i want imessage so do you know how can i get it?
so can someone help me!!! please
i need the imessage

To update your iPod see:
iTunes: Backing up, updating, and restoring iOS software

I recently got a hand-me-down Macbook (white) 2010 and want to restore to factory settings. The computer did not come with any discs. It is running 10.6.8 and I purchased 10.6.3 recently to upgrade my MacBook Pro. Can I use that to restore the MacBook?

I want to give the hand-me-down to my kids so they will stay off my MacBook Pro I'd like to start fresh with the MacBook, remove all the former owners information, restore it to factory settings, but it did not come with any installation discs, so I don't know what to do. I recently purchased Snow Lepoard for my 2008 MacBook Pro. Can I use that to restore the MacBook? Also, the former owner purchased Microsoft Office (ugh) with the computer but again, no installation discs. How do I keep that when I restore?
Any help would be appreciated.
Thanks!

I purchased a mini to HDMI cable and tried to connect to the TV but the TV is not recognizing the computer. I attempted to set sound and display settings under the "my Preferences" utility with no success. Again, I'm not sure if I need to upgrade my OS software Any Suggestions?

HT1848 I don't know if you all realize but iTunes has been updated more than five times so can you please update your information on how to transfer apps form a IOS device to iTunes please

I don't know if you all realize but iTunes has been updated more than five times so can you please update your information on how to transfer apps form a IOS device to iTunes please

Please be aware that you are not communicating with Apple when you post in these forums. Most of the people who will reply to your posts are, like me, your fellow users.
As to your comment, I don't know what it is you're referring to, but if you believe a support article is incorrect, you can tell Apple about it here:
https://ssl.apple.com/support/feedback/
Regards.

My macbook air did not come with any of the ilife apps? why is this

I bought a Macbook air, but it did not come with any of the ilife apps? why is this

Launch App store from the Dock.
Sign in with your Apple ID and password.
Click the "Purchase" tab at the top.
You should see a line saying "You have 3 Apps to Accept".
Click the "Accept" button on the right.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
You can call AppleCare.
Best.

Why is it that support tells me to "dampen the included cleaning cloth" but my macbook air did not come with one??

I tried to find out to clean my macbook air screen. When I looked at support it said to "dampen the included cleaning cloth," yet my computer box definetly did not come with one??? that *****... can I buy one anywhere or does it need to be a specific kind? Why did mine not come with one????

Contact Apple support to get a replacement:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Why my MacBook Pro 15.4" did not come with a Unibody LCD Screen Glass Cover

Why my Apple MacBook Pro 15.4" did not come with a Unibody LCD Screen Glass Cover? The black glossy bezel around the screen.
Can somone please help me?

Did you get the anti-glare version? Or a really old MacBook Pro?

Bought IMAC sept2012 after updates gray screen shows up with logo at start up. Please help! I don't know the system as I just start using it and the package did not come with CD to reinstall system. I tried to reboot holding shift but it does not work.

Please help.
I bought the IMAC 21.5" /2.5QC /2X2GB /500GB /6750M sept2012. After the automatic update run when restart computer the screen is on the gray screen with the logo and wont' do anything else. I tried to reboot holding the shift key without success. The package did not come with a CD so I can not reinstall the previous system. I even don't know what is the system that came with the computer because I just start using it. I bought in the US but am in Brazil. HELP PLEASE, how can I get the previous system so I can reinstall it? I do not mind loosing data but I need to work on it. PLEASE HELP! Thanks!

Try booting into the Recovery HD which is on the HD. Restart holding down Command+r and at the screen with four choices select Disk Utility>Macintosh HD and click on 'repair disk'. If any changes are made click on repair disk again until you get a clear pass. Restart as normal from the Apple menu.
More about the Recovery HD:
http://support.apple.com/kb/HT4718

HT5934 My ios 7 download did not come with siri at all. what can I do to download it?

*I downloaded IOS 7and it did not come with SIRI. How can I download that to my phone?

This is correct.
Why did you think it would come with Siri?
Iphone 4 will never have Siri.

I purchased a macbook air in July, 2013 which did not come with a pre-loaded iworks package. i have later learned that apple has made iworks free for OSX mavericks users. can you please suggest me a way to download the iworks package for free.

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