I purchased a movie and when trying to watch it iTunes always closes the program. what am i doing wrong?
I synced my iPod touch to iTunes and am able to watch the movie on mu ipod. tried again in itunes and the program still closes.0
5 different keys? Why?
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The message on my computer reads: "ITunes was unable to load data class information from Sync Services. Reconnect or try again later" I did try several times with the same results every time. What do I do next?
What kind of PC do you have
Have you check for updates in iTunes (10.6.3)
if not go to HELP in iTunes and hit check for updates. -
My "Apple TV" is hooked up via HDMI to my Marantz receiver. Everything works fine when watching movies. When trying to watch a show or listen to music, there is no sound. Has this happened to anyone else?
Perhaps you should ask over in the iPad community, you may get better answers there.
It's actually my fault that psoon ended up here ... s/he intially posted over at Home Sharing, and I tried a relocate request to Apple TV rather than iPad.
psoon, here's a link to the iPad community:
Using iPad -
I have Windows XP, and when trying to burn an iTunes playlist to an Audio CD, I get a message saying "Disc burner or Software not found". I have re-installed the latest version of iTunes, but I still can't burn to disc. Any suggestions?
Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2 -
when asked to put in a 24 didgit serieal number my serial numbeer has letters and it won`t allow me to type in when i put in the letter,what am I doing wrong?
If it has letters it is not a serial number. It is likely a redemption code.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
How do you updated CS5 Extended when you keep getting a message to close the program but it is close
How do you updated CS5 extended when you keep getting a message to close the program but the program is already closed? I have tried to do the update when I first turn the computer on, go directly to Photoshop, go to update and click on that, get new screen, close Photoshop, and I still get a message to close the already closed program. I believe I have to open Photoshop to get to the update area, so I don't know how to get around this issue. I hope someone can help me.
(I use win8, 64 bit)
Thank you in advance to all who answer my request for help.
AnnThank you for answering. However, when I opened the Task Manager and looked at all the processes that were running, the only things running were the Task Manager and the browser. None of the Photoshop programs were running. So, do you have any other suggestions?
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I redeemed a 25 dlls gift card to buy a single song that cost 1.29. Now I want to buy another one and it tells me that I already redeemed that code. What am I doing wrong?
Please try the following steps,
1) Visit the My Apple ID website at:
http://appleid.apple.com
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
7) Make any other necessary corrections, then click the Save Changes button.
8) Click Log out in the upper-right corner.
When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. -
i do all the steps to set wirelessly my TC but when i do my network can't find it. i don't have a modem near by but i have good signal to the mac. what am i doing wrong?
Since you mention that the "modem" (which I'm guessing is a wireless router) is not close to the Time Capsule, I'm guessing a second time when I ask if you are trying to configure the Time Capsule to "join" your network using wireless only.
Is that correct? -
I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen. What am I doing wrong?
Hi RWD2,
Welcome to the Support Communities!
To resolve your issue with Facetime freezing when you end a call, I would try the first three steps in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If you are using Wi-Fi, it may be helpful to try these troubleshooting steps as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy -
HELP -- hi with apple Configurator why does it show with a yellow triangle on the right side of the screen what am i doing wrong for the ipads not syncing or whatever and how do i fix that? although i have looked online to try and figure it out and here is the website i found is this the stuff i need to do to fix this? is this site what i need to do to fix this? http://edtechstandish.wordpress.com/what-ive-learned-about-apple-configurator-so -far/ Thanks
Sorry but I don't know anything about this. But you might have better luck posting this question over ing the iPad in Business and Education forum here: https://discussions.apple.com/community/ipad/ipad_in_business_and_education?view =discussions.
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My Ipad has been stolen at home.
I've purchase a new one and when trying to restore a backup from I cloud the Ipad showed me a different Apple ID than mine and refused my Apple ID.
Can it be this ID (which is an email adress) is the email of the one having my stolen IPAD ?
THANKS
OlivierThe appleid its showing you is associated with one of the apps / songs or another purchase that was on the device the last time it was backed up which it needs to download the app / purchase again. It won't be from the person who has your ipad now unless they downloaded it and then your device was backed up afterwords, so only if the backup date was listed as AFTER your device was lost / stolen.
Thanks -
the other day i got a movie and when i enterd the code it took it and downlaoded. however when it was done it had the exclamation mark beside it and it said that it coulndt find the file and told me to locate it . Now i also got the itunes extras and they work just fine. what should i do?
Hi there,
You may want to remove that file from iTunes and try re-downloading it from the iTunes Store. Take a look a the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W. -
I just moved to the UK the US. I have a 2009 Macbook Pro and today attempted to charge it, with an adapter for the plug. BUT I can't get the computer to charge, what am I doing wrong? I am almost out of battery! Help!
To be on the safe side, get the travel pack for the magsafe; the UK 3-pin adapter replaces your 2-pin US adapter on the transformer.
Meanwhile, check that the adapter you're using is compatible with the US 2-pin; most adapters sold in UK are for French and German 2-pin plugs, which are slightly differently spaced, so you may not be getting a proper connection. -
Help me, when trying to connect to iTunes or the iTunes Store I receive the following message. "iTunes could not connect to the iTunes Store." An unknown error occurred (-3212).
iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.
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I just factory restored my iPod 5 touch and when I plug it into iTunes to back it up, iTunes stops responding and closes. This only occurs when the iPod is plugged in, when it isn't, iTunes works fine. I am using Windows 8 and iTunes is updated (as of this posting). Any suggestions on getting around this? Thank you.
Also, when I put it through the Windows diagnostic, it lists an "incompatible program" WHILE my iPod is plugged in.
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