I purchased a movie by mistake, and would like to return it.
I purchased a movie on iTunes and would like to return it.
All sales are final.
You can try contacting itunes support and asking for an exception.
Click Contact Us at the bottom of this page.
Similar Messages
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Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!
What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.
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I have two iPads, two separate accounts I have purchased apps on one Acc. and would like to use them on my second iPad. How is this possible
If you go to Settings > iTunes & AppStore , you can sign out from your account, and sign in with the one you've used to purchase apps.This will not remove any apps you already have on it.
Then you can go to AppStore and download apps you've purchased (either via "Purchased" button in "Updates", or simply search for them and download them.
That way you can have multiple accounts' apps on your iPad. When updating, you will be prompted for the credentials for account you've purchased given App with. -
i purchased a tour guide book and would like to view and print from my PC, how can I?
You purchased an ibook?
Can I print my books and PDFs from iBooks?
Yes, you can print PDFs and notes you've entered from iBooks, but the option to print ePub books is not available.2You can also email PDFs and notes you have written from iBooks."
iBooks: Frequently Asked Questions (FAQ) -
I just purchased a new mac mini and would like to use my old dell monitor. I tried a HD to VGA adapter converter,it plugs in, but nothing shows on the monitor. Any suggestions?
What do you mean by "HD to VGA adapter converter"?
Do you mean have an HDMI to VGA adapter connected the the Mini's HDMI port?
Or maybe you plugged n the the included HDMI to DVI adapter and then connected a DVI to DVI adapter?
In either case that will not work since VGA is analog and the Mini's HDMI port is digital only.
You need to purchase a mini displayport to VGA adapter. It plugs into the Mini's Thunderbolt port.
http://store.apple.com/us/product/MB572Z/B/mini-displayport-to-vga-adapter
Make sure you get a name--brand one. I purchased some el cheapo, no-name ones and they did not work -
I purchase a phone via eBay and would like to activate. It indicates no phone number. I would have to purchase a SIM card, Correct?
Yes. You don't get phone service unless you have a SIM card from your carrier.
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We are getting ready to purchase the new imac 27" and would like to know which is the best configuration for watching streaming video, the fusion drive or the more expensive flash drive. We will have a fast fiberoptic internet connection.
the harddisk speed mean nothing when it comes to streaming video from the internet
even the fastests internet using fiberoptics is still much slower then the slowests harddisk you can buy -
I purchased the Liszt Sonata app and would like to learn how I can copy the music to my iTunes. Thanks, John Landreth
If the music is embedded in the app and not available separately, then you can't.
Regards. -
I've made 2 admin accounts by mistake and would like to know how do I delete the second one?
I've made two admin accounts by mistake, and would like to know how I can delete the second one I made.
Apple Menu / System Preferences / Users and Groups / ... click the lock, authenticate with your password.
Select the User you want to delete, and click on the - sign. -
Ok i work at a military base and there were iPod touch's given out to some units and I have found one and would like to return it but don't know the owner so is there a way to track a name with the serial number? Or how can I find out who owns it?
No. Turn it into the military police.
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I found a iPad Mini and would like to return it to the original owner. I believe it was previously stolen and it cannot be activated. Any idea how I can get it back to the original owner?
I am very disappointed (yet I somewhat understand) Apple and how they completely have no interest in helping return lost items. I don't believe the person who traded me this was from around here so I don't even know where to begin. I seen on ebay you can sell them for parts but I don't really believe in doing that and would like to at least try my best to get it back to whom it belongs to. I will be contacting my local police department regarding this but I don't think they will be able to do much if it was stolen from somewhere else. However if nobody claims it in 90 days and I have a letter from my local police station saying I am the new owner, will that be enough for apple to unhold their policy of proving the item belongs to you?
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On 7-20-2013 I found an iPad in WI and would like to return it to its owner. Please provide some type of contact information to ID it.
Apple won't do that. (this is a user to user support forum by the way, you're not speaking to Apple themselves)
Your best bet would be to turn it over to the police, or run an ad (having the owner either provide the unlock code to ID it, or something)
Or if you have access to the device, peruse the contacts and find someone to call (for example if you see an entry for 'mom' you can contact that person and say 'i found your kid's ipad')
Apple doesn't run a device location service. -
We bought and downloaded a movie from Itunes and trying to transfer it onto an USB some can play it back on a TV. We cannot move it onto the stick. It says the stick is too small but thats actually not the case. Rainer
Films from the iTunes store have digital-rights-management on them, they can only be played via a computer's iTunes or device (iPhone, iPad, iPod Touch, Apple TV). If you don't have Apple TV then do you have a iOS device, and the relevant cables, to connect it to your TV and apply it via the device - or if you bought it on a computer is that close enough (and you have the relevant cable) to connect it to your TV ?
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I did not authorize the billing of my credit card for $20.18. And I also what like to know
what is this for? if magazine? I would like the money refunded.
Thank you.
<Email Edited by Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Have you checked the purchase history on your account (Store > View My Account on your computer's iTunes) ? There are instructions on this page for checking/managing (including stopping) auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If you don't recognise the charges then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I downloaded and installed version 4.0 and would like to return to my version 3.6
When I opened my Firefox Browser, I was instructed that there was an upgrade available, and would I like to install the "newer" version.
I did, and I would prefer to have my 3.6 version rather than the newer 4.0. Many applications were not able to be transferred along with the upgrade, such as AVG.To downgrade to Firefox 3.6.* you can uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install Firefox 3.6.* available from http://www.mozilla.com - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles
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