I purchased a movie for my last ipod nana on my last laptop but it's not showing up in my purchased items. Do I need to buy it again? Or what do I do?
I had my last laptop stolen with the movie on there along with my other itune purchases, but then I had to return my ipod nano bought a new ipod nano and I got back all my other purchases items(songs) but I didn't get my movie. I was wondering is there a way to get it back?
You should be regularly backing up. You will have to purchase again as there is no way to retreive a movie.
Music and TV shows can be reloaded (currently US only) as well as Apps and books
http://support.apple.com/kb/ht2519
Similar Messages
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yea.
iTunes has nothing to do with importing videos and photos from the iPod to a computer. It uses the computer image capture/phtos programs, not iTunes.
Try:
iOS: Unable to import photos to computer
Try on another conpouter to determine if you have a computer proboem. -
My IPad 2, IPhone 3GS ans iPod no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-started everything.
Ok thank you so much, for your timely response.
RESPONSES:
1) When I set up my iMac, I did not transfer any data directly from my windows PC. I simply used the same iTunes login and account. I have access to all of the files via the "Purchased" section of the iTunes store. If I click "Download Previous Purchases" text, I can download ALL of the purchases I have ever made.
2) I have the Apple TV 2, so good news, question answered. I thought maybe it was the Apple TV 1, but it is the Black model, so bam. Good response for you. Well the whole damned reply is an awesome response, just pointing out that one piece of awesome. I stated that it was an Apple TV 2, and yet you were still good enough to figure I could be mistaken, and provide me with knowleedge just incase.
QUESTIONS:
3) So can my iMac not stream the data directly from itunes, without download? Apple TV can, but perhaps that is something among many things that maker it unique, and awesome.
SERIOUSLY.... THANK YOU...
I work in the computer support section for the Military. The only problem is we use Windows , lol. Well that and i've been gone for nearly 6 months on recover. I go back next month though I hope. But working in that field gives me the abilty to judge responses that run inside the same vein. Your response was so awesome that I half thought I might have written it myself. -
My tennant had a Chinese friend visiting. He left for China last week but left
D TOUCH at my place. We cannot get hold of him. The IPOD comes up with a message(in Chinese) that it is locked up with another Apple ID. I tried my Apple Id several times to no avail. I have printed out http://support.apple.com/kb/TS4515 , tried again and looks like they reffering to a " [email protected]" address that is locked up.
PLease help
Achmat BennYou either have to enter the Apple ID and password for the person or contact the persons and have them remove it from their account
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
i purchased song on ipod but it does not show up. It took my money. When i tried to repurhase it says'already purchased'. Where the heck is it?
In iTunes select Store > Check for Available Downloads.
If that does not force the content to download, contact iTunes Support. -
I purchased a movie on the AppleTV 2 but it is not showing up in iTunes on my desktop computer. How can I sync? (have lastest version of iTunes and ATV2 software)
Of course it always works, what are you talking about.
I appreciate that re-downloading is only available in the US and then only with certain content. However content that cannot be re-downloaded is not offered for purchase on the Apple TV. -
I rented a movie, was charged but it's not showing up under videos. How can I resolve this problem?
Hi Garywilliamsnc!
Try looking for this purchase and re-downloading it from your past purchases, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :( -
I purchased two tv shows on my new ATV2, but they do not show up in iTunes on my computer. Was hoping to download to ipad2 for travel. Help!?.
Welcome to the Apple Community.
Have you tried the 'Purchased' option in the top right corner of the Store window in iTunes -
My Time Capsule has stopped backing up.
I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
"The backup was not performed because an error occurred while copying files to the backup disk."
I have gone into Mac Help and followed this down to stage 4:
under shared it lists my time capsule and my husband's iMac - both use the time machine but we have switched his off temporarily. Clicking on my Time capsule I get "Connected" and "Sharepoint" - I didn't have to enter connect or password
I don't understand stage 5: how and where do I select the disk or volume that contains Time Machine backups ? How do I know which it is? My disk utility lists 160.04 TOSHIBA MK... with sub-heading Macintosh HD. It also lists (with a "CD" icon) HL-DT-ST DVDRW GS22N
Under stage 6, how and where do I Locate your backup ? I try dragging my Time capsule from Finder to the Disk Utility side panel but it won't go. What is my computer's name?
Please someone help! I'm completely stumped.
Thanks,
Maggie
Mac Help says:
If you back up to a Time Capsule or network disk:
Open the Time Machine pane of System Preferences, and slide the switch to Off.
Open Time Machine preferences
Open Disk Utility, which is in the Utilities folder in the Applications folder.
Open Disk Utility
Make sure the Time Capsule or network disk is turned on and available.
Open a Finder window, select your Time Capsule or network disk in the Shared section of the sidebar, and click Connect. If necessary, enter your user name and password.
On the Time Capsule or network disk, select the disk or volume that contains Time Machine backups. Depending on how your Time Capsule is set up, there may be one or more disks or volumes.
Locate your backup, and drag it to the Disk Utility sidebar.You can identify your backup by looking for your computer’s name in the backup’s filename.Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
When I use my Apple ID for the last 12 hours I get this response: "There was an error in the App Store. Please try again later. (4)". How do I get around this? Try two apple ID's. Same thing.
What does it mean when I get...: Apple Support Communities
'there was an error in the App Store....: Apple Support Communities -
I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!
http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...???? In the box with the disk came the product key, have put it in and it doesnt work. Please help..x
unfortunately - you can not. you can't even buy outlook by itself at microsoft's own website.
does it have to be outlook? maybe you can get away with using something else that's outlook compatible.
how about trying Thunderbird for Mac OS?
or maybe you can call apple and let them know you purchase the wrong version - they might give you a break and just pay the difference for the home and business version.
good luck -
I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.
Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
See this Apple article - http://support.apple.com/kb/HT6114
You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
Best of luck.
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