I purchased a movie in itunes and says it cant download due an error. What to do?

I purchase a movie in itunes and it says it cant download at this time. What to do?

Try download movies to iTune (computer) and sync to iPad.

Similar Messages

  • I purchased two movies on itunes and my ipad cant load them on my ipad

    I pruchased two movies on itunes and for some odd reason i cant load them on my ipad...I have the latest versions of Ios6 and the latest itunes , but the rest of my older movies on itunes i can still load(remove and reload on the ipad). please help!!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
     Cheers, Tom

  • TS1412 i purchased a movie from itunes and it will not download! why?

    i am on vacation and wanted to relax with a nice long movie so i purchased the film scarface for 9.99 on itunes and it will not download and through all of my effort to make it download i have learned about converters and all kinds of mumbo jumbo how do i just watch the movie that i purchased? i do not want to get a refund for the movie....

    this is the iMovie board - about the editing software delivered free with any Mac.
    purchased movies can only be playbacked in iTunes.
    any mumbo jambo probably gets better explained in the 'iTunes for Windows'-section of this board:
    https://discussions.apple.com/community/itunes/itunes_for_windows

  • I just purchased a movie from iTunes and it will not download on either my new macbook and iMac. Keep getting error 8008.

    I have been having this problem with other movies for about a week now. I just tried my new macbook pro to see it it would download on it but I received the same error code 8008 (corrupt).
    I have about 60 movies I would like to download and back-up but it is happening on all of them.

    You probably need to delete your iTunes media downloads folder.  From http://support.apple.com/kb/TS3297:
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.

  • HT1657 I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?

    I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?

    Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

  • TS4124 we have purchased a movie from itunes and now it is in icloud and we want to put it on my daughters ipod - How?

    We have purchased a movie from itunes and somehow it is now in icloud. How do we put it onto our daughters computer?

    What did you try?
    What happened?
    Error message?
    What did it say?
    Any info?

  • I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

    I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
    help please!

    Are you going to Movies - Purchased or Computers - Movies ?
    If you go to iTunes Store  on your computer - Quicklinks - Purchased. Is it showing up there?
    Is this a purchase or a rental?

  • I purchased a movie via Itunes and it does not display as a purchased item on my Apple TV yet A TV show I bought does.

    I purchased a movie via Itunes and it does not display as a purchased item on my Apple TV yet A TV show I bought does. The only way I can view it is if I turn on home sharing and the movie is downloaded to my PC. Is this normal?

    Welcome to the Apple Community.
    Perfectly normal, purchased items only applies to TV shows, the studios have not licensed movies for redownloading.

  • I purchased a movie on itunes and it will not play on the itouch

    I purchased a movie on itunes and it will not play on the itouch. it states that the "movie could not be played.
    Any ideas? when I called for support, i was told I have to pay

    You have posted in the itunes U forum, where colleges, universities and museums post educational content for students.
    Try posting in the appropriate forum.

  • I purchased a movie through iTunes and half way through the movie it freezes up

    I purchased a movie through iTunes and half way through the movie it freezes up.what can I do to fix this problem?

    How to report an issue with Your iTunes Store purchase

  • I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play.  Has anybody had this happen?  And if so is there any solution?

    I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play.  Has anybody had this happen?  And if so is there any solution?

    Hey Christian,
    I'd follow the troubleshooting steps below, from this article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Reset the system
    You can reset the Mac's parameter RAM and SMC.
    Reset the resolution
    Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
    Start up in Safe Mode.
    From the Apple () menu, choose System Preferences.
    Choose Displays from the View menu to open the preferences pane.
    Select any resolution and refresh rate that your display supports.
    Restart your computer.
    See if that resolves the issue and gets your video playing again.
    All the best,
    David

  • I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

    i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I bought a movie on itunes and it is fully downloaded. I tried playing it and it would play for a little bit and then freeze. I would then shut my computer down and start over. However, after the movie that was downloaded, I could only access the extras (

    I  bought a movie on itunes and it is fully downloaded. I tried playing it and after a few minutes, my computer would freeze. I then shut down my computer and tried to start over. However, all that I am able to play is the movie's extras (deleted scenes, backstage pass, etc). I need to know why this won't play because I paid $15 for the movie. Help

    How to report an issue with Your iTunes Store purchase

  • I purchased tv shows from iTunes and keep getting a download error tap to retry.

    I purchased tv shows from iTunes and keep getting a download error tap to retry.  Why don't the shows download?  What can I do?

    Hello there Julfos,
    I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
    If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
    iTunes Store: Where can I download and sync my purchases?
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Additional Information
    If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
    Restart your computer or device.
    Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
    If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
    If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Perhaps even forgetting your home network and rejoining it.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
    Or resetting your network settings.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    From: iOS: Troubleshooting Wi-Fi networks and connections
              http://support.apple.com/kb/ts1398
    All the very best,
    Sterling

  • HT1657 Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    I had the same problem.  Movie never completely finished downloading so we went to bed.   Next day, no movie. Credit card was charged.  Question now is where is my refund....

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