I purchased a movie on iTunes, and it is not playing

I recently purchased the 2009 Star Trek movie on my iTunes account in SD. After the download of the movie was completed, I tried to play the movie. When I hit play on the movie, a window popped up saying that I had to sign into my account to authorize my computer to play the movie. When I did log in, I get another pop up window saying that this computer is already authorized to play the movie, yet it still does not play the movie. What's going on and how can I fix it?

Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L 

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