I purchased a new 2013 iMac but it didn't come with a start up disc.

How do I make one? Or should it have come with one?

Right - the reason for the clarification was to add information to the following:
In the event your hard disk completely fails, which means you can't even use its Recovery partition, and it's out of warranty, and you don't want to pay Apple a reasonable fee to replace it, you may be able replace the hard disk yourself ...

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I recently purchased CS2 premium from Amazon but I do not come with a serial number. How can I get a serial number

I recently purchased CS2 premium from Amazon but I do not come with a serial number. How do I go about acquiring a serial number for the premium suite

Huh?
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Mylenium

Hi! I've just purchased a new iPhone 5s but whenever I text people with iPhones it's always sent from my iCloud account. This means that my email show instead of my name/number which is really frustrating! Does anyone know how to stop this?

Hi! I've just purchased an iPhone 5S but whenever I text people with iPhones it sends from my iCloud account. This means that my email comes up for other people not my name/number which is really frustrating! Does anyone know how to stop this?

Go into Settings>Messages>Send and Receive> Is your phone number checked there? If you do not want your email used, then tap on them and remove the checkmark. If there is no checkmark by your phone number, then turn iMessage off, perform a reset on the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. Turn iMessage on. When it activates, check your settings again under Send and Receive and make sure the number is checked and the emails are not.

TS2570 This evening I installed a new internal hard drive in my Mac notebook as recommended by the Apple Store. The Mac notebook was an older model that was purchased through Ebay and didn't come with a start-up DVD. Where can I get a DVD to format my M

Can anyone please advise me as to how to obtain the correct DVD to re-format my new hard drive? I had taken my computer to the nearest Apple store when I first discovered the problem with the gray screen, and was advised to purchase a new hard drive over the Internet for my computer since it was over 5 years old. The Apple associate never mentioned anything about needing the original disc to finish the installation. Now I've invested money in this new disc as well as the time taken to install it, and I still don't have a working Mac notebook. How can I fix this problem without a lot of additional cost. This computer had been my son's originally, and he can not locate the DVD that came with this Mac. Please help!!!

You can contact Apple Customer Support at 800-767-2775 to replace your install disc. You may be charged for shipping and handling.
You will need the serial number for your Mac to do so.
How to find the serial number of your Apple hardware product

I'm thinking about purchasing a 21.5" iMac. The base model comes with 8GB of RAM, and the RAM is not user-upgradeable down the road. Is 8GB enough memory or should I upgrade to 16GB?

I'm thinking about getting a 21.5" iMac which comes with 8GB of RAM. Unfortunately, the RAM is not user-upgradeable. Do you think 8GB is enough memory, or should I upgrade to 16GB? Besides internet surfing and email, I like to play flash games and listen to internet radio. Occasionally, I might want to stream a movie. I would greatly appreciate any advice you could give me.

For what you list, 8GB should be adequate. I ran with 4GB without any issue for over a year in my iMac i7 before I added RAM, primarily for running Win 7 via Bootcamp.
The tasks that need a lot of RAM are typically video editing/production, heavy-duty photo manipulation (not iPhoto or PS Elements), and professional page layout like Adobe Creative Suite. If you think that, down the road, you may want to delve into those fileds with this computer, by all means get the extra RAM.
I like to play flash games
I didn't try a lot of Flash games while I still had 4GB RAM but those I tried ran without issue and without causing a non-trivial number of page-outs

If you get a new 2013 macbook air does the laptop come with os x mountain lion?

I have a new 2013 MacBook Air and i was wondering if my laptop came with OS X Mountain Lion????

It should. To check click the Apple logo in the menu bar (top left) and select "About This Mac"
If the OS X version shows 10.8 then you have Mountain Lion.
If you don't have the Mac yet then the new one you buy will have Mountain Lion on it.

Bought a new Mac Pro and it didn't come with Lion disk, how can I reinstall OS?

I screwed up font book and reset it to restore to defaults but then it asked me to reinstall Lion... but I didn't not receive a disk with the Mac
How can I get the disk or reinstall it?

There is no disk. Restart with the Option key held down and use the recovery partition.
(76664)

HT4144 Last April I bought a new a iMac but I didn't need to use the magic mouse until few days ago. It drives me crazy. I have changed so many butteries but keeps loosing connection. I haven't it on the wall yet but I might be close to. It has to be fau

Why a magic mouse divours batteries? Why does it loose connection evey few minutes? Can I have it replaced?
<Edited By Host>

Hello again,
Just idly thinking about your post mentioning you had only had it for 4 or 5 days. Such a problem rarely gets better with time, were you suggesting you hoped it would improve, in other words?
I can see you are now aware of the packing option but if you are using Apple, Duracell or Energiser batteries packing it out should not be necessary. Any other batteries I cannot speak for.
One buys Apple because of its' reputation against other products; you will be helping to maintain that by asking for an exchange. You will feel better for it, and speak better of it.
Forgive me if the opinion is a touch biased; I've been very lucky with my iMac purchase and the only exchange I ever made only enhanced my view of Apple; it went so smoothly.
Thank you for the star.

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha

Howdy. I've just purchased a new iPhone 4, but my Mac's version of iTunes won't support it. I need to upgrade iTunes to the latest version. But, alas, when I downloaded it, my Mac won't support it. My Mac's details are; 10.4.11 Processor Dual 2 GHz PowerP

Howdy.
I've just purchased a new iPhone 4, but my Mac's version of iTunes won't support it. I need to upgrade iTunes to the latest version. But, alas, when I downloaded it, my Mac won't support it. My Mac's details are; 10.4.11 Processor Dual 2 GHz PowerPC G5. I need to get up to 10.5.
Can I download the higher operating system? If so where from? Or must I buy it from the shops?
Your help would be greatly appreciated.
Andy.

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
The DVD should look like this
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
 Cheers, Tom

I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.

I have a free download permission for the new lion mountain,but I didn't finish it in 3 days.It just disappear in my launchpad.Im confused and want to find how to install it again!

I have a free download permission for the new lion mountain,but I didn't finish it in 3 days.It just disappear in my launchpad.Im confused and want to find how to install it again!

Welcome to Apple Communities
Open App Store, select Purchases and download this version

HT3939 I bought a new iPhone5s A1533 but I didn't see LTE or 4G even I on 4G or go to best network area and same place note 3 shows LTE

I bought a new iPhone5s A1533 but I didn't see LTE or 4G even I on 4G or go to best network area and same place note 3 shows LTE very good
<Email Edited by Host>

Hello john1bettercom,
I can't think of many purchases these days that would be more exciting than a new tablet, especially were I to be going on a much anticipated vacation like you did. I can only imagine your disappointment when the tablet developed unsolvable problems at the very beginning of your trip.
We do our best to ensure that our customers are aware of our Return & Exchange Promise by publishing it in our stores, on our receipts, and on our website. With that said, I'd like to see what options may exist for you in consultation with your local store. At what store location did you attempt to make your return? Do you recall the name of the manager to whom you spoke?
In addition, I recommend that you contact Microsoft about your Surface Pro 3. As the manufacturer of the product, they should be able to present options for service under the factory warranty.
I look forward to hearing from you and am grateful that you took the time to write to us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?

I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one? Its on my Ipad and iphone 5, please help as its doing my head it

How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password

I purchased a new 2013 iMac but it didn't come with a start up disc.

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