I purchased a new computer and after setting up iTunes with the new computer, the majority of my previously bought songs appeared, except for one album. How do I recover this album without having to repurchase it?

Can anyone help me in trying to recover this album? I don't want to have to repurchase it because I already paid for it once.

One way is to restore from backup. The other way is to use iTunes on your old computer to burn a hard copy of the album (ie, make a audio CD.) Then import the songs to your new computer.

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I purchased a new computer without a disc drive. How can I install my program without having to repurchase it ?

i bought Photo Elements 12 ( disc version ). I have recently had to get a new computer . How can I install this product without having to repurchase it ?

If you have the disc and your new machine has a disc drive then use those. If you need to download then you can download thru the following page and use your serial number from the disc to activate...
PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

I purchased songs via my ipod touch. when I sync'd my ipod touch with my computer, the songs I purchased disappeared into a black hole... how do I get them back without having to repurchase?

i purchased songs via my ipod touch. when I sync'd my ipod touch with my computer, the songs I purchased disappeared into a black hole... how do I get them back without having to repurchase?

On your iPod Touch, open the iTunes app. There should be tab named "purchased", which shows all your purchase history. Choose the "Not on this iPod" tab and you'll get a list of purchased products that are not on your device. Hope this helped.

I just switched from a blackberry to a new iPhone 5 S - I would love to be able to add my address book to the new iPhone. How do I do this easily without having to manually add each no.?

I just switched from a blackberry to a new iPhone 5 S - I would love to be able to add my address book to the new iPhone. How do I do this easily without having to manually add each no.

Unless your carrier doesn't have the required SIM card size, you can get a new SIM card from your carrier. There is usually no charge for this.
If you don't have an Apple iCloud account or if you do being accessed on the iPhone with contacts turned off for over the air syncing, you should be able to transfer contacts from the Address Book app on your Mac via the iTunes sync process. This is selected under the Info tab for your iPhone sync preferences with iTunes followed by a sync.
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Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.

Somehow I didn't finish my question. It was: Greetings, everyone. I just bought an iPad Air and after setting it up, received the following email, which looks scammish to me.(Partially reproduced below.) Or is it legitimate?
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This is genuine if you have submitted Rescue email address (tap to enlarge)

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer.

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).

Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe

My iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

my iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
Other than that I hate to say you may be out of luck. Time Machine and/or a cloning program performed regularily will inevitably save your a** in situations like this.
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PM

I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this?

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go to the itunes store. select more in the bottom right select purchased. then press the cloud icon to DL striaght to the phone. Id use wifi. you can also DL into computer then synv over to phone.

After subscribing to iTunes match the music I had uploaded from my cd's is gone . How do I get it back?

After subscribing to iTunes match the music I had uploaded from my cd's is gone . How do I get it back?

Did iTunes match complete its scan of your iTunes library on your computer? Do you have a back up on an ext HD?
I Suggest that you read this Subscribing to iTunes from an iOS device.
JIm

Old computer was stolen. Replaced with new. Reestablished I-tunes account. Old downloads are still in Cloud how do I get them back without having to repurchase

My computer was stolen and I have replaced it. I reestablished my acount with I-Tunes. All of the music that I had purchased is still listed in my acount but how do I get them back without having to pay again?

Look here: http://support.apple.com/kb/HT2519
To download previously purchased apps, books, music or TV Shows to your computer
Open iTunes 10.4 or later on your computer. (You can download the latest version of iTunes here.)
If you're not already signed in, click Sign In and enter your Apple ID and password.
After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS the section.
From your Purchased page, click the tab for the content type you're looking for (Music, TV Shows, Apps, or Books).
Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
Click the download icon to the right of each item to download that item.
Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States.Notes:
To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see,this article.
Items that have been refunded by iTunes Store support cannot be downloaded again and will no longer show on your Purchased page.

Imported RAW images badly corrupted, looks like red paint splashed all over the sky. Photoshop and Iphoto have no problem with the images from my D800E. Aperture worked fine for me in June with the same camera. The Nikon software shows no problem.

I am having a problem importing my images into Aperture 3 from my Nikon D800E. The images appear as if red paint was splashed across the sky. The Nikon software used to transfer from the camera does not show this problem and Photoshop 6 is fine with the images exported as jpg from the Nikon software. Aperature does not even like the jpg images usable by Photoshop. I am suspecting that Aperture is not correctly using the camera raw file. Also, the histograms are radically different between the corrupted images and the Photoshop (good) versions. Aperture worked just fine for me in June with the same camera. All drivers and software are current as of this posting. Anyone else out there seen this before??

Are you sure you do not have Highlight Hot & Cold Areas turned on? (View->Highlight Hot & Cold Areas)?
The bug in Digital Camera raw only affected Raw images. In your first post you wrote:
Aperature does not even like the jpg images usable by Photoshop
If the JPG's have the same problem then it isn't this bug.
regards

Since I have synced my contacts with Hotmail, I can no longer use relationships. How can I get this back without having to set up another email account?

I am currently using Hotmail with syncing enabled for mail and contacts. However, I cannot find or add the fields for family members or any relationship other than manager and assistant. I cannot add the fields manually, nor can I get Siri to assign the proper relationship to the right person (everyone defaults to manager or assistant).
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This is a limit with an Exchange account.

How to set up iTunes with an external hard drive so that there is not a double location for the iTunes Media folder

Hi,
A very helpful postee got to the end of his knowledge level, so I am posting this for you tech guys to sort out. Bit long because I've tried to set it out step by step. Briefly I'm new to iTunes and my laptop has a very small hard drive and is virtually full and due to be replaced. So I want to use an external hard drive.
Now I know that iTunes installs itself to two locations: 1. Programs Files 2. Music. And its the Music location that bothers me.
I asked about using an external hard disk to store the actual AAC files. I was advised that in order to change the loaction of the iTunes media folder I was should employ preferences/advanced/ and this is what i saw (as you would expect):
Then I hooked up my hard drive, hit 'change', and this is what I saw:
I was a bit worried by the lack of pathway details, but assumed it must have done something on the external drive, so I looked on it and this is what i saw (highlighted):
But compare this with what was in the directory I attempted to reproduce, viz in the iTunes folder in /laptop/Music/iTunes:
A ton of stuff. The only stuff that corresponded with what iTunes had created on my external hard drive was in Music/iTunes/iTunes Media folder:
Now this suggests that there are TWO locations for my preferences. The advanced tab only allowed me to ADD an extra location, not REPLACE the original.
So:
1. Which of the two locations will iTunes choose when I add music? Surely it will go with the original pathway laid down in the directory when iTunes was installed, and ignore my external Hard Drive? I mean, how can there be two automatic locations?!!!
2.. I don't mind itunes library being on my laptop as this is just a list, but it obvoiusly has to have a pathway to the site where the actual AAC files are stored.
so surely it won't work unless the whole lot is on the external hard drive: library, extras, genius, the lot?
4. How then do I get it all on the external since merely changing "preferences" doesn't do the job?
5. Is this perhaps the reason why so many people report that iTunes does not recognize their external hard disk:
http://www.ehow.com/info_12199596_external-hard-drive-not-recognized-itun es.html
I just don't want this to happen to me. Any answers?
Philip Joy
UNITED KINGDOM

As I've replied to your other threads...
Easy method 1:
Move or Copy entire working library from current location to the root of your external drive. Press & hold down shift (option on a Mac) as you click the icon to start iTunes. Click Choose when prompted, then browse to ..\iTunes\iTunes Library.itl on the external. If you copied the library across then test your new library works properly after renaming the original folder, before deleting the original folder to recover space.
Easy method 2:
If you haven't really started to build your library. Press & hold down shift as you click the icon to start iTunes. Click Create. Browse to the root of the external drive. Create the library as ITunes. Drag your media into ..\iTunes\iTunes Media\Automatically Add to iTunes.
Complex method:
Required if you've already tried other things and now have media & library scattered around. See the post make a split library portable.
in addition...
In all cases the idea is to get a library folder called iTunes containing a media folder called iTunes Media with all media inside this media folder. Once you have the library in this shape it is easy to reconnect to the library with the shift-start-iTunes method if the drive letter changes, move the library to another computer, and backup the library by cloning the folder to another drive.
tt2

HT201272 I just purchased an album and only 5 songs fully play out of 15 songs. Is there any way of fixing this problem without having to repurchase this album?

I just purchased an album and I cannot get all the songs to play. I was wondering if there was some sort of simple fix or do I have to repurchase this album?

Franklin.s wrote:
... I was wondering if there was some sort of simple fix...
Could be a corrupt download of those particular songs...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT1766 My iPhone had a defect and was replaced but now I don't have any of my music. My apps downloaded for free but not my music. It was never backed up on computer because I don't have one. How do I get my music without having to pay again?

Read above

If the music was purchased with iTunes, you can re-download them for free see below:
iTunes Store app > More... > Purchased > Music > Not on This iPhone > download from here.

I purchased a new computer and after setting up iTunes with the new computer, the majority of my previously bought songs appeared, except for one album. How do I recover this album without having to repurchase it?

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