I purchased a new computer and downloaded the CS5, in an effort to transfer my product. When i input my serial number it is rejected as an invalid number. I am using a windows 8 system.
I have downloaded the CS5 in an effort to transfer my purchased product to a new computer. When I input my serial number it is rejected as an invalid number. Any suggestions?
Error "The serial number is not valid for this product" | Creative Suite
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I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?
Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?
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I just purchased a new computer and downloaded a CD to my I Tunes Library ... How do I put the CD on my I Phone?
Sync it as you would anything else.
Have you copied everything from your old computer, or your backup copy of your old computer, to your new one? -
i have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?
Press Alt or Ctrl+B.
tt2 -
I have purchased a new computer and downloaded Reader. It will not let me transfer books to my kobo
Adobe Reader can't transfer books to your kobo.
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I transfered my I tunes library to my new laptop using a thumb drive. I downloaded the newest version of Itunes to my new computer. My old ITUNES library of songs and books came across just fine. I can play them on the new laptop but they won't sync with my Ipod. The Itunes shows no devices when I hook it up to the laptop. Windows recognizes that the IPOD is hooked up. But no connection with ITUNES. Did I make a mistake in trying to sync my Itunes purchases to the new laptop before transfering the old library into the new ITUNES. If so how do I undo the problem. Please help. I use a PC with Windows XP.
Hi Rob,
Thanks for visiting Apple Support Communities.
The steps in this article can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy -
When you click on the drop-down menus like File or Tools the menu only flashes and will not stay opened long enough to make a selection.
Thank you very much that solved the problem.
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I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
I purchased a new computer and transferred itunes to it but now can't get podcasts downloaded after the transfer to sync with device.
So you have these podcasts downloaded and stored in your iTunes library is that correct? However, they will not sync with the device? Are these video or audio podcasts?
How is your Nano currently configured to sync podcasts? You can check this by viewing the iPod's Podcasts configuration tab in iTunes. To view this tab, plug your iPod in and select it from under the Devices section in the left hand pane of iTunes to bring yourself to the Summary tab that now shows to the right. Look for the Podcasts tab along the top and select it. Here you can configure how and what Podcasts are synced.
If you do happen to make any changes from under this tab, be sure to hit the Apply button to sync the updated changes to the Nano.
B-rock -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so muchClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Water was accidentally poured on my computer and it was completely ruined, I lost everything I had including all of my applications.I have now purchased a new computer and would like to redownload the copy of Photoshop Elements that I purchased last year can I do this? How can I do this? And for crying out loud how do you get to talk directly to a customer service representative?
Which version of photoshop elements and operating system?
Perhaps one of these is it:
(under Downloads for older versions)
Download and Installation Help -
My computer died, so trying to connect my phone on a new computer and download all my music to the new computer/itunes?
The iphone is not a storage/backup device. The sync is oen way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purhases
Copy everything from your backup copy of your old computer to your new one. -
Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how. When I called Tech Support, they suggested forum because this is such an old product. Is it best if I just purchase the new product? Do I have to do anything else?
Thanks for ANY help!as long as you have your serial number, you can install on your new computer.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific folder. it looks like it downloads. It then keeps taking me back to this page. Im not sure where to go next
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