I purchased a new iMac and can't download Pages update. The message said that it was purchased with another Apple Id or by different user.

Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iWork/iLife applications into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
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<Re-Titled By Host>

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I purchased a new iMac and can't download Pages update. The message said that it was purchased with another Apple Id or by different user.

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