I purchased a new ipad on 8/31/13. Will I get iWork and iLife as a free download?

I've heard that iWork is supposed to be free with new iOS devices. I purchased an ipad online on 8/31/13 but no iWork yet. Anyone know what's up?

If your iOS device was activated for the first time after September 1, go to the App Store on your iPad which should open to Featured. If not, tap on Featured at the lower left of the screen & scroll down to Collections & tap on New to the App Store? then scroll down to Apps Made by Apple & tap. You should now see the iWork & iLife apps as "FREE."

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If i purchased a new macbook air in september 2013 will i get iworks and ilife for free ?

normally apple give 2 months

I had iWork 09 installed from physical copy and I tried to buy Page 2013 for 18€.
The appstore took my 18€ and let me download page (obviously), numbers and keynote for free as an update for my previous apps from iWork 09... *** ?
I didn't want to pay anything because I own a Macbook Air (bought in september) but they already took my money :'(

Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?

I thought I read that anyone who bought a new iDevice on or after Oct. 1, 2014 could get the iLife and iWork apps for free on their iDevice and the same Mac applications would be free for any Mac with the same iCloud account. I purchased an iPad Air in January and got those apps for free on it, but when I bought a used Mac locally I can't get any of those apps for free? If it is possible to get those iLife and iWork apps on my Mac that way please tell me.

Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?
No, they said if you bought a new iOS device on or after September 1, 2013, the iOS versions would be free. And if you purchased a new Mac on or after October 1, 2013, the Mac OS versions would be free. The Mac & iOS iWork & iLife apps are separate applications for two different operating systems. Unless you purchased a new Mac after October 1, 2013, you will have to purchase them for your used Mac.

Just purchased a new iPad,I have an iPod with all my songs and videos And I want to copy across to my new iPad,how can I sasseson,and want to transfer these to my new iPad,can't seem to find a simple way of doing this,and it seems to be a basic neccessity

i have just purchased my new ipad and I want to transfer my iPod library of music and videos to the iPad,how do I do this easily,seems to be a basic neccessity

Is your iPod synced with an iTunes library on your Mac or PC?
If so, is your iPad also synced to the same Mac/PC?
iTunes allows you to share music and videos between both your iPod and your iPad.

My mother just got an new ipad, first version. How do I get her email address book to show on her ipad gmail? Thanks

My mother just purchased a new ipad, first version. How do I get her gmail addess book to show on her ipad. She can receive emails but cannot access her addrsss book to send an email.
Thanks

If she is using the mail app, there doesn't appear to be a way to sync contacts directly with gmail. You might see if there is a way to export to a Mac desktop and then to use iTunes to sync the contacts to the iPad. Otherwise the contacts will have to be manually added to the iPad. Another option would be to use gmail's web based mail. Her contacts should be available from there.

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

Hi Marg42,
Thanks for visiting Apple Support Communities.
First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
My Apple ID
https://appleid.apple.com
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/ht2731
Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
This article has instructions for doing so for specific Apple services:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Alternately, he can erase the device and set it up as new using the steps in this article:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Best Regards,
Jeremy

TA22652 I purchased a new iPad and my daughter uses my iPad. On my account her email address appears. How can I get my account back?

I purchased a new iPad and my old iPad went to my daughter. I have a problem though in that my iTunes account has been taken over by her email address. If I want to redeem a voucher on my account her email address appears. How do I correct this?

Did you take a backup in between taking the photos and deleting them ? If you did then try restoring to that backup (you will need to restore the whole iPad, you can't just do the Photos app) and they should be put back.
Backups and restores : http://support.apple.com/kb/HT4079
When you create new albums directly on your iPad and 'copy' photos into them you are effectively just creating pointers to the orginal photos, you aren't creating copies of the photos - so if you then delete the original photo you will also be deleting all pointers to and therefore be removing it from all albums that you've copied it into (you should have got a warning when deleting the photo that that would happen).

Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

Hi. I purchased a new ipad mini and my brother already has iphone 4,so how can i avoid sharing the same contents that are on his phone? Will creating an other apple id help us in seperating our facetime and icloud accounts as we share our laptop to sync ?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I just purchased the new ipad. I set up my email and put show 1000 messages. After a few days my email in my inbox disappears. I have gone thought all the settings. Please help.

I just purchased the new ipad. I set up my email and put show 1000 messages. After a few days my email in my inbox disappears. I have gone thought all the settings. Please help.

iPad Mail
http://www.apple.com/support/ipad/mail/
 Cheers, Tom

Purchased a new iPAD and wifi network name detected ,but the Next button is not enabled. Please help me

HI
Purchased a new ipad
I am currently stuck with the installation of iPAD and stays at Wifi Network and not able to highlight NEXT
Please advice
Regards
YSivakumar

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

TS1315 I have just purchased the new iPad with the camera connection kit. I just want to bewant to be able to insert my SD card into the Pad and only view my photos, not import them to the pad. Can this be done and how do I do this. Please advise. Thaj

I have just purchased the new iPad with the camera connection kit. I just want to be able insert my SD card into the Pad and view my photos, not import them.Can this be done and how? Please advise. Thank you.

See this article: iPad: Using the iPad Camera Connection Kit
No, this canot be done, afaik. When your camera or card is connected, you will see the thumbnails in the camera pane, but not full size preview. So to browse your photos on the iPad you will need to import them to your camera roll. But you need not delete them from the camera or card after importing, so you might simply import selected photos to your camera roll from the camera grid and then delete them again from the camera roll after importing and browsing, without removing them from the card/camera.
Regards
Léonie

I recently purchased a new iPad. I would like to delete my email addresses from my old iPad so I can give it to my grandson. Can I do that without deleting the apps?

I recently purchased a new iPad. I would like to delete my email addresses from my old iPad so I can give it to my grandson. How do I do that for just the old iPad?

If you want to remove your Apple ID from the iPad you can just sign out in Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. That will not delete the apps from the iPad. He will not be able to update the apps without your username and password and he will have to sign in again in order to that.
If he is going to use his own Apple ID and he begins to switch and back and forth from one ID to the other - and if he downloads anything again using your ID, he will lock himself out of his own ID for 90 days.
If you are asking how to remove your email account from the iPad go to Settings>Mail, contacts, calendars>your email account>Delete account. That will not cause you to lose any apps either.
You should probably explain exactly what you want to do in order to clarify.

If I purchase a new IPAD can I still use my AT&T service?

If I purchase a new Ipad can i still use my existing AT&T service or do I have to sign up for a new service?

Ask AT&T. We are users like you. We don't know anything about your current plan, whether or not it supports iPads, whether or not it is transferable, if it will work with an iPad, etc.
iPad plans are different than iPhone plans.

Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not. Is this a preference or perhaps a defective unit.

Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not. Is this a preference or perhaps a defective unit.

Double-click the Home button and swipe the Task Bar (at bottom) to the right. Check volume and mute settings.

I recently purchased a new iPad mini at a silent auction fundraiser. I only received a credit card receipt. What can I to show proof of purchase and register the product?

I recently purchased a new iPad mini at a silent auction fundraiser. I only received a credit card receipt. What can I to show proof of purchase and register the product?

Go here to add the iPad to your support profile. That should work. Keep the credit card receipt as well.
https://supportprofile.apple.com/

I purchased a new ipad on 8/31/13. Will I get iWork and iLife as a free download?

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