I purchased a new Macbook pro and an Ipod touch on the 25th of March. There was a promotion that 'buy a Mac u may get a free Ipod touch'...A specialist told me that i will receive $259 with in 2 weeks. But it has been over 2 weeks, i haven't receive it???
I purchased a new Macbook pro and an Ipod touch on the 25th of March. There was a promotion that 'buy a Mac u may get a free Ipod touch'...A specialist told me that i will receive $259 with in 2 weeks. But it has been over 2 weeks since i send receipt and product codes to repay centre in Sydney but i haven't receive it yet. Can you tell me if there are any problems?
Thanks
This is a user to user forum Apple don't handle things like that here you need to contact the point of purchase and follow up there.
Similar Messages
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I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you
Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff. -
I recently bought a new macbook pro and set it up using the migration assistant from my mac mini. I can't get the text message forwarding feature to work with both computers. It keeps saying that I only have 2 devices setup, my iPad and my macbook pro. When I mess with the setting on my mac mini, it goes from saying that that is one of the devices to my macbook pro being the 2nd device. I think that something happened as a result of my using the migration assistant and now it thinks that my macbook pro and my mac mini are one and the same computer. Any ideas?
Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.) -
I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however it is asking for my serial number which I have misplaced. I am unable to trace my serial number anywhere. I have even checked my adobe membership to locate my serial number but it does not seem to have any record which is strange as I have been using this software for over a year now and the previous versions since 2009. Could someone help me in my predicament.
Contavct Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I would like to set up a homegroup with a new Macbook Pro and 2 Windows PCs. The PCs are wired to an Airport Time Machine and the Mac is wireless. All computers have internet through the Airport Time Machine.
The method for setting up file sharing is described here:
http://homepage.mac.com/rfwilmut/notes/sharing.html -
i have purchased a new macbook pro model no 840ll/a after the first installation i shut down the coputer. when i start gain i cant . it is asking the passwoerd and i dont remember what is the password . and when i give the apple id password it is not accepting . what to do
i am able boot my system because of wrong password . how to open
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I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?
Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again." -
Purchased a new Macbook Pro 13". I used migration assistant to transfer. I can't backup to time capsule. I am getting on error "The backup disk image “/Volumes/Herb's Time Capsul/Herb MacBook Pro.sparsebundle” could not be created (error 17). Help!
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the page that opens.
Select the System keychain in the list of keychains in the sidebar of the window. If you don't see the list, click the down-arrow icon below the sidebar.
Then select Passwords in the Category list at lower left. Click the Kind heading in the list of keychain items to arrange it by Kind.
Locate the AirPort Disk Password with the name of your Time Capsule. Double-click the item and check the box marked Show Password in the inspector window that opens. You'll be prompted for the administrator login password. Make a note of the AirPort password, then close the inspector window and delete the item.
Also delete any other AirPort DIsk Password items for that same Time Capsule, which may have had a different name in the past.
Quit Keychain Access and try again to back up. -
I have an Ipod classic sync'd to a PC. The PC is no longer working. I purchased a new MacBook pro. How can I sync the Ipod to the new Macbook pro
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the Mac as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your Mac first.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I am not familiar with networking in the least. I feel like, being as it is 2015, this is not an unreasonable request. Basically, I do not make much use of my desktop iMac anymore, other than as a backup computer and to sync my phones. My primary computer is my MacBook Pro. I'd like to make my MacBook my primary computer for downloading music, saving and editing photos and images, and syncing my phones, but i'd like to do so without clogging the hard drive on the MacBook.
Basically, what I am hoping to do is network my iMac, and MacBook Pro through the 2TB AirPort, and sync my phone through the MacBook without losing all data (ideally, I'd like to be able to sync through either computer at will).
Additionally, something like 100GB of images are stored on the iMac, and I specifically purchased the MacBook with the upgrades to do image editing on, but again, I don't know how to transfer the data to the AirPort, and I don't want to slow down the MacBook by storing all of the data on the laptop.
Any help would be appreciated. Thank you very much.
-BryanSure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff. -
with my purchase of the new macbook pro i have been unable to upload any music from my iphone or any other details except from my pictures. I tried to set up the icloud but i am having difficulties doing so as all my music on my phone is under an old shared account and on my laptop i have a new account specifically for me which has also been newly uploaded onto my phone with the £70 voucher.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
Trying to install the last of three purchased Office MAC licenses for a new MacBook Pro. How do I retrieve info to download on to new computer. I can pull it up on my own MacBook but I already have it installed on this one. Thank you.
You purchased a boxed set, or a download? If it's a box set, look at the box for the license number. If a download, it will have been emailed to you.
Matt -
I just purchased a Macbook Pro. When I sign into Netflix and open a movie I get a Digital Rights Management Error (error N8151) screen. restarting the browser does not solve the problem.
Shootist007 It has to do with the first reply to the OP's question, and Joseph Albanese2, that referenced article has to do with "hackintosh's". scratch66 - what web browser are you using?
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I just purchased a new macbook pro and my password is not working.
I followed the set up instructions and attached my external hard drive in order to use the time capsule to move all my data. The external hard drive was disconnected half way through and the computer froze so I held down the power button and turned the computer off. When I turn it back on and enter my password it is not recognised but I know it's the correct password.
Please can you help! Ideally I would like to just start again.
ThanksShootist007 It has to do with the first reply to the OP's question, and Joseph Albanese2, that referenced article has to do with "hackintosh's". scratch66 - what web browser are you using?
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I do not have Microsoft Word, do you have to purchase it?
If so, can you tell me how to and where to. Thank you.i checked from the Apple App Store but there is no iWork.
so check this link :
http://www.apple.com/iwork/
but if you are comfortable on Microsoft Work. Dont listen to me. buy Office, really.
i am only comfortable on iWork. They are different, i can say iWork is also very easy to learn, slides, pages, calculator and texting..
which you want, you can choose.
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