I purchased a new monthly-paid subscription for 1 year(light room).i uninstall it from my desk top and try to install on my lap top. keep getting error saying trial expired.live chat is not going through and i am struggling to get it install.

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
PS - you did not need to uninstall from your desktop to install on your laptop
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both computer Cloud subscription activations may not be in use at the same time

Similar Messages

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on?

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT201413 Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems

Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.

Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

I Purchased Adobe Creative Suite 5 Design Premium for Mac about 4 years ago and now every time i launch one of the applications it says "Trial expired"

I purchased Adobe Creative Suite 5 and Premiere Pro CS5 in late 2010 and I use the applications on a daily basis, until now. About a month ago I decided to create an adobe account and log in since it asks me every time, after i logged in the applications worked for about a day or two but on the third day i was getting an error that said trial expired on every CS5 application i opened except for Adobe Premiere Pro CS5 Adobe Bridge CS5 and Adobe Onlocation CS5, I no-longer have the original boxes with the serial numbers due to the fact that I moved about a year ago and the boxes with the serial numbers must have been accidentally thrown away (trust me i have spent hours looking for them, i opened every box i have). What can i do to get my products working again? To repurchase all of the products it will cost thousands of dollars that i don't have.
Thanks for reading!

Find your serial number quickly
Sign in, activation, or connection errors | CS5.5 and later
Contact Customer Care
Mylenium

When i try running itunes 10.5 it gives me an error saying old apple softaware update could not be removed

having a problem updating to itunes 10.5. it installs but when i try to run, it gives an error that old apple software update could not be removed

From the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them.

My payment is not going through and needs authorized

turbo tax is not accepting my payment.

As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

I have an active subscription but everytime I open the program it says trial expired. I have installed, reinstalled, and installed again. I have also installed the windows registry patch.

I have an active subscription but everytime I open the program it says trial expired. I have installed, reinstalled, and installed again. I have also installed the windows registry patch.
It wouldn't install for nearly 5 times I tried to do this. Now it's finally installed again but it won't budge past the trial version. I click BUY NOW but then it says "error you already have a subscription" then it times out and just stays on the Trial Expired page.

Hey kushlar,
Please log out from your Adobe application and login again.
Once you launch Acrobat and get error saying trial expired, you will find an option saying 'license this software'.
Select this option and enter your credentials.
Now check and let me know.
Regards,
Anubha

Im trying to make a purchase on a gaming app. It's a 50 dollar purchase of diamonds(tokens) for a game called warrior's 3, and for some reason it's not going through this is the fourth time this has happened to me and every time you say just wait thirty

I've already gone into my settings and checked billing info and it's correct. Can you please help I don't want to wait till morning when Apple is open again finally.

Who says 'wait thirty' ? We are fellow users here on these forums, you're not talking to iTunes Support nor Apple
What do you mean by 'not going through' ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Need help to cancel by Creative Cloud Subscription and Live Chat does not work

I need to cancel by Creative Cloud Subscription and Live Chat does not work for me. The the chat only sent me :You are not currently connected to a chat representative. When a representative was online and I can't send my message out.

Hi Joshua_U,
I would request you to to perform the steps of cancellation mention in these links
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.
In case you are still unable to complete it, please inbox me your order number.
Note-( Any Creative Cloud whose date of purchase is more than 30 days attracts a penalty except if you are opting to exchange it with different type of CC subscription, the order number of the exchange CC is required to fore go the penalty if applicable)
Regards,
Rajshree

HT204053 for some reason i have more than one apple id, not sure how, must have set one up ages ago and forgot about it. can i delete one, or merge them? how do i know im not going to lose info if i delete one account?

for some reason i have more than one apple id, not sure how, must have set one up ages ago and forgot about it. can i delete one, or merge them? how do i know im not going to lose info if i delete one account?

You can neither merge or delete them. Pick one and stop using the other. If they both have purchases associated with them you will have to keep using both.

I have an IPOD classic with 80MB of music. reying to reinstall library from a new PC. it goes through the synch process but I get an error message for most of the content. Library plays on the pc under Itunes fine?

I have an IPOD classic with 80MB of music. I am trying to reinstall library from a new PC. it goes through the synch process but I get an error message for most of the content. Library plays on the pc under Itunes fine?

Disable the Convert higher bit rate songs to 128 kbps AAC option from under the iPod's Summary tab in iTunes and see if that helps.
B-rock

My messages are not going through or coming in from other iOS devices. Having to send and receive in SMS. What is up?

My messages are not going through or coming in from other iOS devices. Having to send and receive in SMS. What is up? Anyone else having these issues?

There's an article that Apple has acknowledged this issue. They recommend turning off imessages, reset all settings and then reactivate imessages.
If that doesn't work, you may just have to wait until they release an update, which should be pretty soon.

HT201363 My mail for (how to reset your security questions) is not going through

The mail for ( how to reset your Apple ID security questions) is not going through

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94341)

I used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any id

i used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any ideas on what i can do? i payed already

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Emails from the organization are not going through ePrint

Hi,
I've been having some issues with the ePrint feature that's configured in one of the printers that we have in our office. The printer is a HP LaserJet 200 color MFP M276nw. Every other client from other email addresses such as Hotmail, Gmail or any other address are able to send emails to our ePrint address and are able to print on it successfully. However, all the emails that are being sent from within our organization are not going through. We get an unsuccesful delivery message from the Exchange server stating that
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk
We had checked with our Exchange administrators and they have advised that the email is trying to be sent, but in the destination it is being rejected. How can I get this issue to be addressed?

Hello praveen_haridas,
Welcome to the HP Support forums. I understand that your corporate emails are failing when trying to send an email to the Laserjet 200 MFP 276nw printer's ePrint email address.
Are you getting any messages about the failed messages in your ePrintCenter/HP Connected account? If so what does the message state about the failed job?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I purchased a new monthly-paid subscription for 1 year(light room).i uninstall it from my desk top and try to install on my lap top. keep getting error saying trial expired.live chat is not going through and i am struggling to get it install.

Similar Messages

Maybe you are looking for