I purchased a prepaid 12 month Photoshop card. The system says my card is not activated

I purchased a 12 month Photoshop CC from McShark in Vienna. I have tried a number of times to enter the pass code on the back of the card, but the system will not accept my card but says it is not activated. As a result I am not able to download Photoshop which I purchased on 17 December

CC is Creative Cloud subscription software there is no pass code. You need to have a subscription.  To Activate Photoshop you would install Photoshop CC or newer CC 2014. Start Photoshop and use menu Help>Sign In. Then enter your Adobe User ID that has the subscription and also enter your Password...  Or you can download The Creative Cloud Desktop Application  start it and sign in then use its Application installer to install Photoshop it will install activated. It take quite a bit of time for Photoshop download is near 1GB.

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