I purchased a redemption code and redeemed it but creative cloud will only let me download free trials
I purchased a redemption code from the school that I work at (I'm staff that will be using the programs to work from home.) I followed the links provided and entered the redemption code which brought me to download the creative cloud desktop app. After I signed in I wasn't able to do anything but download free trials even though I paid for access to the entire creative suite. Any ideas on how to fix this?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
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I Have recently got computer back and went to Sync Ipod 5th generation and i lost everything and now the cloud will not let re download
Someone please helpYou can re download past purchases after you restore the iPod.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload
I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload it. the Manager says the app is up-to-date. Can any one help me on this? How can I re download the files or re install I cloud again?
Run CC Cleaner and try again
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I installed a creative Cloud a month ago for a free trial. Last week, i bought a licence of Lightroom 5. Now, how can i install and register my licence of Lightroom 5 on my computer?
That creative cloud installation of Lightroom will have to be uninstalled. It cannot be activated with the serial number you have. You can download the trial version from one of these two websites, and activate it with your serial number:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
You will not lose any of the work you may have done using the trial version. In the future, when posting questions it would really help if you would identify your operating system and other pertinent computer information. -
Help . . . Have the Redemption code and Serial Number as supplied on-line but can not install system using these numbers.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
when i go to facebook on firefox it will only let me go to the home page it will not let me play any of my games that i play when i go through enternet exployer what do i need to do so i can play them on firefox or what am i doing wrong
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Hello - can anyone help please? I have upgraded my software to Quicktime 7 and purchased a registration code. When I enter it, there is no box to click enter and when I press the tab key, nothing happens? I spent £20 on the code and my videos still won't play? Can anyone help please?
It may sound silly, but i had an issue with my Quicktime Pro key (Quicktime 7) where the key was not accepted due to my not using capital letters on my first and last name. My iMac auto capitalized when I entered the info when i purchased the Pro key. Once I used the Capitals on my registration, my old key worked fine. Hope this helps.
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I purchased a new computer and transferred itunes to it but now can't get podcasts downloaded after the transfer to sync with device.
So you have these podcasts downloaded and stored in your iTunes library is that correct? However, they will not sync with the device? Are these video or audio podcasts?
How is your Nano currently configured to sync podcasts? You can check this by viewing the iPod's Podcasts configuration tab in iTunes. To view this tab, plug your iPod in and select it from under the Devices section in the left hand pane of iTunes to bring yourself to the Summary tab that now shows to the right. Look for the Podcasts tab along the top and select it. Here you can configure how and what Podcasts are synced.
If you do happen to make any changes from under this tab, be sure to hit the Apply button to sync the updated changes to the Nano.
B-rock -
I have locked my ipad, don't know exactly how, but it was NOT from a wrong passcode. I think I accidentally touched the lock button in the little rollup screen at the bottom of the ipad. The ipad will not syn with the PC, I cannot get past the on button. It will not let me enter my passcode, nothing. Does anyone know how I can fix this please?
thank you so much. I have been fretting for hours and in one very quick response you have fixed it for me. Eternally grateful.
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Can anyone help me?
Go to this Apple ID site.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Click on Manage My Apple ID and sign in to your Apple ID.
Find that area that has your payment information.
Triple check to make sure everything is entered exactly correct.
Note that your billing address and name must match exactly the name on your credit card and the address to which your bill is sent.
If all these items are entered correctly and you still get that message contact your credit card company to make sure they are not blocking your use of the card on the iTunes Store. -
I use my iPad for school and I only have a few apps on there. I have zero pictures/videos. 2 textbooks that dont take up the whole storage space so that isnt the problem. I have no music. When I go into usage in settings, it says 0 bytes available and says my photos and camera are taking up a considerably large amount of space. What gives?
How much space is Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
Redemption code already redeemed
I am trying to redeem a redemption code for school-issued Adobe Creative Cloud, but it tells me the code has already been redeemed.
I only installed it on one office computer---Can't it be used on two?
And, either way, the computer I installed it on was destroyed in a water main break on 1/15. Can I re-download the program?do you have a cc subscription?
if yes, sign in to the link in message 4 using the adobe id you used to obtain your cc subscription.
if no, contact adobe support, http://www.adobe.com/support/chat/ivrchat.html -
I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.
try using a different browser, or contact support Contact Customer Care
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I have purchased Adobe Lightroom 5 and put in the redemption code and downloaded the programme but the serial is not accepted. I previously had trail version
Jennymatthews please see Redemption Code Help for information on how to redeem your redemption code.
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I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?
Hello,
please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
>>> Redeem your redemption code in three easy steps.
Hans-Günter
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