I purchased a song from the itunes store and down loaded it to my ipod. The song will not play. I attempted to listen to it on my computer and itunes asked me to authorize my computer. I did so and it told me I authorized one out of five computers .
I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks
I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?
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it worked yesterday but not today and it is only a new ipod touch, it will not even be recognised on my itunes but yet it can charge off my computer. need help!
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows -
I got family guy: its a trap! with a digital copy to put on my ipod 4th gen, I tryed to move it from my library to my ipod and when it finally looks like it is going to work it says that it cant be moved to my ipod because it will not play on my ipod. Help please !!!!!!!
If you go to Settings do you see an entry for the Nike app? There is no way to delete or hide that app?
Have you tired using the Spotlight search? Maybe you just can't find it.
Next would be to restore a gain. First from backup then next to factory settings/new iPod.
The Nike app you can download/install
Nike+ Running for iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad on the iTunes App Store
Does work on the iPOd. You just do not get all the information that GPS/cellular connection can get. You will still be able to get distance/footstrikes like the installed app an you do not need the shoe sensor.. It uses the built-in sensors on the iPod -
I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES
If it is your password on your appleID account then click on the link to reset your password.
If it is your four digit passcode then See here - http://support.apple.com/kb/HT1212
You will have to go down the route of a Restore. Please read carefully the links therein with regard to using a different different computer from that with which you normally sync.
[You may also have to put your device into Recovery Mode - http://support.apple.com/kb/HT1808 ] -
Iam new to iTunes. I have donwloaded the player onto my PC. Ihave bought a documentary from the iTunes store, but it will not play. The timer runs, but the screen is black and there is no sound. Any suggestions as to how I can get it to work?
Hi there Graham!
I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
Next, you will want to check your video playback settings on your Windows machine. The steps for that can be found right here:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Hope that helps. Thanks for using the Apple Support Communities!
Cheers,
Braden -
I'm getting pretty tired Apple Products, having to fix problems after every upgrade, my Ipod will not play some of my podcasts in order.
All songs play on the laptop windows 8. The second Ipod touch we have - all songs synch to it and play.
But the first Ipod touch we bought - only half (or so) of the songs synch. So I assume there is an issue with the newer Ipod touch. The songs not synching are songs I added to the library from CD's. -
I have downloaded tv episodes directly onto the ipod from the Itunes store. They sync & show on the ipod but will not play; the ipod keeps showing a message asking for the URL? Anyone able to help me? Kind thanks, Alexx
Hello bradesparza,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Best of luck,
Mario -
Ipod touch will not play music. It will play though with headphones in and when attached to dock. Any suggestions?
If you have not yet restored the iPod to factory defaults/new iPod try that. If stil have the problem you very likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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My ipod nano is not showing up in the left hand column of itunes. It says connected on the ipod and I can find it in my computer but its not there on itunes. I need it as I want to restore it to factory settings. I have tried the troubleshooting methods that are on the Apple website but no luck.
Also my ipod is not playing. I found a way to upload all my music to my new computer. I followed a guide given to me on wiki and it worked. However, since then I cannot get the ipod to play. The menu is there, it turns on, all the playlists are visable but when I press play it does nothing or flicks briefly on to the page to play but then flicks back to the list again. I have tried all the troubleshooting on the Apple website but again nothing. I wanted to restore it to factory settings but to do this you have to be able to access the ipod in the left column on itunes which obviously I can't do. That was happening before the ipod stopped working. The two issues are separate.
Thanks and hope you can help me.I have sorted it myself!!
Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem. -
hello i am having issues and it is quite annoying i just want to you use my ipod again. ok so one day when i went to use it it wouldnt turn on actually it wouldnt do anything i tried everything it wouldnt connect to the computer or even show up it wouldnt charge i mean nothin. so then the other day i figued hey ill try plugging it in again and it started up and the screen was white no apple logo just a white screen then i connected to the computer ahah soo i restored it to factory settings well then it still was a white screen and then it shut off and will not turn on again no matter what i do. any advice would help. thanks
My IPOD is also dead this evening afte trying to install the 2.2.1 update, I have a blank screen and no response from IPOD (Screen is blank)
I have also the USB Device Not Recognised message, I have tried holding the power and home buttons down for prolonged period, this provokes a response from the PC ie another USB device not recognised message but nothing on screen.
I have also ITUNES open hoping it would pick up the device and suggest reset or reinstallation / restore, but nothing !!! Help, any apple support folk on here ?
What should I do next ?
Frustrated
Adam -
IPod Nano 6 will not play all my songs.
When I tap on songs, it shows them all in alphabetical order. This is what I want. When I tap on the first song which is in the letter A, I expect it to go through the entire alphabet. It does not. Some songs just repeat, instead of going through the entire alphabet. All the songs on my iPod are also in the iTunes library. As suggested by your Telephone Support, I put all the songs in 1 playlist, but this did not solve my problem.
Then back it up and do a restore. If that does not work and if you are still under warranty, call Apple tech support or take the iPod to your local Apple Store or an AASP.
iPod Tutorials
iPod Manuals
iTunes & iPod Hints & Tips -
I downloaded and audio book from itunes on my computer and it will not play
I downloaded Mansfield Park audio edition from itune to my laptop. I download went well but it will not play on my laptop. I have even tried deleteing book and re-downloading but same thing happens.
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
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