I purchased a song, now I cannot play it anymore 'cause I cannot locate it on my pc.

I purchased a song,now I cannot play it anymore 'cause I cannot locate it on my pc. THE esclamation mark is on the side... I want to know can I redownloaded for free???
Thanks

Delete and redownload them if doing so is free in your country.
(107559)

Similar Messages

HT1420 My computer is authorized to play songs I have purchased, but songs still will not play. I tried to deauthorize and authorize again. I click on the song, I log in to authorize, Then it says "okay your computer is already authoized and still doesn't

My computer is authorized to play songs I have purchased, but songs still will not play. I tried to deauthorize and authorize again. I click on the song, I log in to authorize, Then it says "okay your computer is already authoized" So i click on the song, and it still doesn't play and keeps doing the same thing over and over again! I am getting so mad! Someone please help!

Click here and follow the instructions.
(66008)

I cannot play videos anymore after last adobe flash update

I cannot play videos anymore after the last adobe flash update. The screen shows "plug-in failure".

What system are you running? There's a problem with current Flash 13 version. You can download an earlier 12 version here: Archived Flash Player versions
OT

I bought two cd's and i cannot play them anymore?

Hey there i just buy two albums from Adele and I made a copy of both cd's and it happens that i cannot play them anymore please i am new with computers and i really love apple products I know I need more practice to learn how to use them so little bit of help asap. tank you anyway for your time. atte jfranco

The iTunes "Get Album Artwork" feature only works if the iTunes Store store has an exact match.
If it does not, you can easily find the artwork on the web and drag it to the Artwork tab. Click OK and it will be saved to the file(s), and next time you sync it will be on your iPod as well.

Cannot play avi movies and bluetooth cannot detect my iPhone4!

cannot play avi movies and bluetooth cannot detect my iPhone4! any help?

As far as the *.avi files are concerned you could download an open source app called VideoLAN: VLC. You will find that it can handle just about every audio and video format available.
http://www.videolan.org/vlc/download-macosx.html

Cannot play rented movies error 42110, cannot play rented movies error 42110

cannot play rented movies error 42110, cannot play rented movies error 42110

Try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I purchased a song and it wont play...shows Codecs:AAC (protected), how do i get it to play?

I recently purchased a song on itunes and it wont play, when I go to my file and open up the info, i noticed that it shows Codec:AAC (protected) where my other songs are not. Or if im in itunes in my purchased song, when i open the info it shows Kind: AAC audio file where my other songs show Kind: Purchased AAC audio file. how do i get my song to play or get it unprotected?

Hi,
It would seem that you have a corrupted file. Delete track from your library and move to trash. You can now go back into iTunes Store / purchased where you will be able to down load the song again.
Jim

I purchased two songs and can't play them

I purchased two songs on iTunes from the same album but when I try to play them, I get an error message that says, "This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 78 days." I am the only one who uses the iMac and am the only person who has signed into it for a very long time. I'm very confused and very frustrated. Help?
Another strange thing that happens: after the error message disappears, the "play" icon (the little speaker to the left of the track name indicating it's playing) rapidly switches between the two songs.

This happens when you buy using one ID and you have authorised the Mac with another ID.

I have a problem with macbook pro OS 10.5.8 and cannot play youtube anymore, before Yes

i have a problem with macbook pro mac os 10.5.8 and cannot play youtube but before ther is no problem abou this. now there is warning sign to install adobe flash player, but when i install adobe it said cannot be compatible, and I went to the apple store, they sid need to upgrade the system to mac IOS 10.6 and i dont want to spend much... somebody to help me this

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
This, Adobe Flash Player 12.0.0.70, is the current version of Flash. It should work with Snow Leopard or later.

Cannot play online anymore.

Hello there,
I have been getting no-where with the BT Broadband support (based in India), and stumbled on these forums while looking for help, so i was wondering if anyone on here could help me out please?
I have been having some really annoying issues with the BT broadband for a long time now (since around 2009 to now), at first when i joined BT Broadband i was told i could get speeds around 8mb down and ~1mb up on my line, but that wasn't the case, for a months on end i was stuck on the merry-go-round of calling support, running tests from the master socket, and pretty much being un-able to play online games which is all i wanted the broadband for in the first place,,
and all those months i was being told to, "wait 24hours for the changes to take effect",, "wait 48 hours for the changes to take effect",, but of course, nothing ever changed that i could tell, so it just made me really angry at times.
So, eventually after all my calls to support, and complaining, they sent out an engineer, he replaced all the wireing in the house, he also fitted a new up-to-date master socket (Openreach socket), and my speed jumped from ~3mb down and ~200-650kb up, to an "amazing" 9.4,b down and ~1.3 up at the end of all the work he done, and i didnt even have to wait 24 or 48 hours for anything to "take effect".
This was a solid connection and very stable, and it lasted for around 2 and a half weeks up untill i got a "courtesy" call from BT asking how my broadband was now, i told him the engineer has sorted it all out and i told him my speeds were great and i have no more problems,, well only an hour or so after that call from BT, my speed began to drop out, my connection was cutting off, and i was down to ~ 5.5mb down and right back under 1mb up,, this is when all the real issues started and have not been fixed since. (That was the best 2 and a half weeks of BT Broadband i have ever had).
I had left BT at the end of that contract period seeing as it was only making me angry and i wasnt getting anywhere, i came back to BT in March 2011 as Infinity was due to be rolled out here in Belfast, and i can say that my speeds are back into the 9mb down and 1mb up range again, but this time it just feels like im on what i can only describe as a service thats just above dial up, pages take anywhere up 20 seconds or more to load up, online gaming is just impossible, and there is no point in me trying to upload to my youtube channel anymore as the connection always seems to cut off half way through the upload process.
BT's broadband support based in India, has been no help at all again, they have even managed to waste the time of an engineer as they had sent one out to "test" the line only a few days before that, but he tested the line and the Home Hub 2.0 and there was nothing wrong at all according to them both, they said the line is very good and i should not be having any problems at all, that its probably at BTs end.
Anyway, they sent me out a Home Hub 3.0, but alas, everything is the same connection wise, support is still the same.
I have recently called o2 as suggested by a friend, who told me that they'd tell me straight what my line is capable of,, and they (o2) informed me that i "should" be getting upto 19mb, but on my line its estimated that I'd actually get about 15mb down, he also said my line was capable of 2.5 upload or slightly more, so i took that information back to BT and they just saids they'd run "more tests", to which nothing has came of except "more tests".
So, not only have i been messed around for all this time, but i have been lied to about "what my line can handle", its only getting worse, and i have no idea what to do now, besides leave them, but with infinity coming out in December im not sure.
Two days ago when i called support, they told that they would be sending out one more engineer who would test some things at the exchange then come to my house, and that i have "no need to call them in between then", and just keep observing the speeds on the line every few hours,, i feel like i have just been fobbed off yet again.
Sorry for the long read guys, but i hope that information is helpful to understand my issues with BT broadband, anyway, here is a copy of my stats from the hom hub:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
2 days, 18:04:09
Downstream:
9.399 Mbps
Upstream:
1.148 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
5.6 dB / 6.6 dB
Line attenuation (Down/Up):
33.8 dB / 19.4 dB
Output power (Down/Up):
20.4 dBm / 11.8 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
157096 / 126
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
82853 / 124
Error Seconds (Local/Remote):
40043 / 258
My friend told me that it looks like the low noise margin is the problem,
I have consistently asked BT from the start to "Optimize" the line for online gaming, reduce the max delay, (lower PING default to around 8ms). which they were able to do in the beginning for me, but arent now.

NanoTm wrote:
might be a stupid question but you mention that your having massive problems with slow internet,
since you dont mention it, do you use windows media player extender service ? - Not since i had an xbox 360, it was hopeless and pointless, would that still be active, or is it active by default, if so, how can i disable that,, i like to have my laptop running with a little operations going on as possible!
if its running in the task list then there is a good chance its causing hte problems that are making your internet go slow, disable the media player services (control panel >system security>admin tools>services) its a known problem wiht 7 and for some reason the recent round of updates re-enabled them,
have you done anyupdates or installed anything around the time of the problems starting?
anything even an adobe flash update could of caused the problems, since your connection itself would appear to be fine (from the numbers) the options left are your system (and some inocuous change that has caused a problem) your interneal network setup (you mention a homeplug?)
theres a lot of things that could be causing the problems that have nothing to do wiht BT, yes ok i'll grant that the timeings seem co-incidental but have you searched forums checking to see if others are having hte same problems especially with the router or other hardware you also have in your network ?
also you mention swithing off your laptop and then booting the ps3 game, have you tried leaving the laptop on ? - I have done this before while playing Dead Nation before the game chat was patched in, i used Skype, and there were no problems, but that was a while ago.
I usually switch off the laptop or computer from the internet before i go onto play COD4 just to make sure i dont lag and my connection stays as solid as possible.
not sure about the media player settings wiht ps3 ? i know the hookins are there for some consoles, but dodgy nat settings or port forwarding can also be to blame for consol gaming - I did have port forwarding on with the HH3 to try and make it better, but i didnt do a **bleep** thing, so it got switched back off after a few days of waiting to see if the "changes would take effect" When i put Modern Warfare 2 on earlier, it was "NAT Type 2", so nothing seems to be wrong, but as i mentioned, i was put into a lobby which was 160ms PING (after a long wait which made it more annoying).
Hi, thanks for your reply,
I have had Homeplug installed since pretty much the start of my service with BT way back in 2009 i think, i had it installed at the time when the engineer replaced all the phone wireing when he got my speed upto 9mb!, so i can rule that out, i also get the same speed using ethernet plugged in downstairs in the master socket, that i do upstairs, both wirless and wired connections get the same speed results, downstairs and upstairs using the homeplug, i get a little faster when i use the test socket though i was advised that i shouldnt use it and that i should only really use the socket on the faceplate,, dont know why tho.
It is really strange to me that i have these speeds, yet for some reason i just can play online anymore,, all of the engineers who have been out say there shouldnt be any issues.
I think what im going to do is just move to a different provider, o2 said on thier "The Works" package i would get 2.5 upload and around 20down,, I'd even be happy with 10down and 2.5 up.
An engineer is going out to the exchange tomorrow to try somethings out, then come to my house afterward to run yet more tests,, then i was told to give it 48 hours (again),, so this is the last time, i cant keep doing this and going through all this nonsense and having to deal with the extremely poor customer services, which might also end up putting me off getting infinity, because when i think about having to spend between 45 minutes to 1hour 45minutes on the phone being passed around and put on hold and having to ask them to repeat themselves, i just cant stomach the thought of it, regardless of superfast broadband or not.
On the services list:
Windows Media Center Receiver Service - STATUS= Blank (not started) - START UP TYPE= Manual
Windows Media Center Sheduler Service - STATUS= Blank (not started) - START UP TYPE= Manual
Windows Media Player Network Sharing Service - STATUS= Started - START UP TYPE= Automatic (Delayed start)
I stopped the Network Sharing Service like you suggested,, I dont stream content anyway (if thats what it was for), although i dont see why anything on my computer should affect what is happening on my PS3?
Im not one for updating things except what my browser needs to function, i have Windows automatic updates switched off, as all i see them as is an excuse to clutter my HDD and waste my time, i havent updated since i first got my laptop back in early 2010 and it still works fine, i use malwarebytes and AVG 2011 (full suite).
How do i deactivate "Remote Assistence" and Remote Desktop thingy?

TV replay sites cannot play continuously anymore

since a few months, FF 3.6 cannot play tv catch-up sites without halting afeter a few seconds of playback. Multiples sites have been tested, which used to play well before.
chrome can at the same moment on the same manchine...
Sincerely

It might be the case that the update has caused the tv to be issued a new IP address on the network and that port forwarding is still sending data over specific ports to the old address. Perhaps not but I thought it a worthwhile suggestion.
If I disconnect my tv, it's always gets the same IP address from the router even though I don't use static addresses, however if my friend comes around with his laptop he is often given a different address and when I check the device list on my router there are several entries for his laptop with different addresses.

I purchased a song. It stops playing at the 2 sec mark. How do I get a playable version without paying again?

I bought a song on i-tunes last night. It stops playing at the 2 second mark, and then starts over at the beginning. Now when I preview the song in i-tunes (it says "play" and not "preview" now), it does the same thing--stops at the 2 second mark and starts back at the beginning.
How do I get a playable version of the song without purchasing it again?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

We purchased Pages and now are required to buy iWork '09, and cannot purchase online?

We purchased Pages in 2011 and it has been fine. A few days ago, I could not save changes, print, import, etc. and was prompted to purchase an iWorks '09 registration number. Cost is $19.99. I cannot navigate the "buy" option for this.

Buying again is not necessary & wouldn't work. The problem is that at some point you had the iWork '09 trial installed & when you upgraded to Snow Leopard, Mac OS X 10.6, the trial raised its ugly head. You need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.
Be careful, though, if you don't originally bought Pages from the Mac App Store as you can no longer download a version compatible with Snow Leopard. If that is the case, I suggest contacting the Mac App Store support.

I have thousands of songs dowloaded from my cds and purchased from itunes that will not play. It states the file cannot be found. What happened to them and where are they?

I have thousands of songs dowloaded from my cds and purchased from itunes that will not play. It says file cannot be found. What happened and where are they?

When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
So have you:
renamed songs?
moved them to a different loaction on your computer since you imported them into itunes?
deleted them since you imported them?
stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player?

TS4036 New Computer cannot play songs

I have bought a new computer and tried to upload my albums and songs from ICloud. I can see them in my itunes app. but cannot play them as it says "cannot be loctated". How do i sort this?

Greetings mantarunner,
Thank you for participating in the Apple Support Communities.
I know it can be frustrating to be asked repeatedly to authorize your computer when it is already authorized. Deauthorizing all computers, and then reauthorizing the one computer was a good step.
You can find some additional tips to help resolve this situation in this article:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
Sincerely,
Jeremy

I purchased a song, now I cannot play it anymore 'cause I cannot locate it on my pc.

Similar Messages

Maybe you are looking for