I purchased a song on iTunes

I Purchased a song on iTunes after downloading it was working for a while and now it is does not play.

Hello there, Jalmeida.
In your case, the following Knowledge Base article has some great information on how to download previously purchased content:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Similar Messages

  • I have purchased 2 songs from itunes.  They show up in my computer itunes library, but when I sync my ipod nano to computer, the songs are not transfered to ipod

    I have purchased 2 songs from itunes.  They show up in itunes library on my computer, but when I sync ipod with computer, the songs do not transfer to ipod

    Is your iPod configured to sync these tracks?  How do you have your iPod set up to sync music from your iTunes library?
    B-rock

  • I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do!

    I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!

    There seems to be a billing problem with the iTS.  I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
    I don't think it is "you" but a problem at Apple.  Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
    Wait a few hours and then try again.

  • Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro

    Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro? When I purchase on my Mac it always shows up. Checked. Can't download again from recent downloads and I tried to purchase again just to see and it wants to charge me.

    Hi OP
    Did this sort your problem? I have the same one too. Purchased tracks on my iPad not showing up on MBP or iPhone. Itunes wants to charge me for it againa dn again!
    Anyone?

  • Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. HELP!

    Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

    I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

    Whether you can redownload music depends upon what country that you in. If you are using your computer's iTunes then does music show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (on your phone you might be able to redownload media via the Purchased tab in the iTunes store app) ? If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
    If you aren't in a country when you can redownload music and it's still on your phone then you should be able to copy it over from the phone via File > Devices > Transfer Purchases.

  • I purchased a song on iTunes and it is displayed in my list of SONGS.  However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play.  How do I get this song onto my device?

    I purchased a song on iTunes and it is displayed in my list of SONGS.  However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play.  How do I get this song onto my device?

    Hi TKCDM1!
    You should try to get this purchase onto your iOS device by using the suggestions in the following article:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • With iOS8.1 I can no longer sync MAC iTunes playlists to my iPhone. Purchased new song with iTunes and it is on my MAC but will not update to iPhone when I sync!

    With iOS8.1 I can no longer sync my iTunes MAC playlists to my iPhone!  I purchased a song on Itunes store and put it into a playlist on my MAC.  When I sync (as usual) with my iPhone, the playlist no longer updates to include the new song (i.e., playlist stuck at 16 not 17 songs)... yes, all devices are authorized... If I turn on HOME SHARING it will work, but the moment you disconnect, everything goes away... What is APPLE doing?

    From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
    Take the following steps:
    1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
    2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
    The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
    I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
    Hope this helps!

  • I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorize but still won't play.

    I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?

    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases  >  http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service  >  Apple  Support  iTunes Store  Contact Us

  • I purchased a song on itunes and its file can not be located. its in my library but i cant play the song

    I purchased a song on itunes and its file can not be located. Its listed in my library but can not play. A message pops up that read. Can not locate file then it gives me an option to locate. When I click locate it opens a box. Dont know what to do after that

    Hi TKCDM1!
    You should try to get this purchase onto your iOS device by using the suggestions in the following article:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...

    Just purchased a song through iTunes on my MacBook which I have owned for years using the same Apple ID and all of the sudden I am not authorized to listen to this song only? Why? How do I fix it cause it's making me very mad...

    Hi E_WM7,
    Welcome to Apple Support Communities!
    Take a look at the article linked below, it provides suggestions that may be able to resolve the authorization issue.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    -Jason

  • HT1550 I purchased a song from iTunes on my iPhone, downloaded the song and now it won't play?

    I purchased a song from iTunes on my iPhone, downloaded the song and now I am unable to play it on my iPhone. It just keeps skipping to the next song and won't play it on my iphone but rather only on my laptop.....

    Hey pnazaryan
    If the purchased content is not playing, delete the songs from the Music app by swiping at the song. Then go through the process of downloading the track again.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

    Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • I've purchased 9 songs from iTunes and a week later I decided to factory reset my iMac. How do I get the songs back?

    I've purchased 9 songs from iTunes and a week later I decided to factory reset my iMac. How do I get the songs back?

    If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
    Downloading past purchases from the App Store ... - Support - Apple

  • When purchasing a song in iTunes, I am getting an Unknown 5002 Error.  Why is this happening?

    I am trying to purchase a song from iTunes.  I am getting an error, "Could not purchase.  An unknown error occurred (5002).  There was an error in the iTunes Store.  Please try again later.
    This has been happening all morning.  I am unable to purchase this song on my PC, my Mac, my iPhone, or my iPad.  On the iPhone or iPad, no error is received, it just goes to the download section, says "waiting" as the status and then disappears.  I have also tried to change my credit card on file and I am still getting the same error. 

    Check out this Apple document -> iTunes: Advanced iTunes Store troubleshooting
    "Error 5002"
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

  • HT1491 I just purchased some songs on itunes and they are not in my library.  How do I get them to my library?

    I just purchased some songs on itunes and they are not in my library.  How do I get them into my library?  Thanks.

    Hello Lori
    If they are not in your iTunes library, I would check out the following article that will give steps on download the purchased song.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

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