I purchased a song on my ipad but when I go to access it on my iphone, the music is restricted
I purchased an album off itunes from my ipad, but when I sync my iphone 4s, the songs come up as restricted. help?
Are you using IOS 7.0.4 on your iPad; if not update your software.
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All apps, all paid and free apps include DRM protection which is tied to the iTunes account/Apple ID that was used to download the apps. You will need to use the Apple ID that was used to download the apps to install app updates.
Apps downloaded with one Apple ID can't be transferred to another ID and accounts can't be merged. -
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Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?
Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I purchased more storage space(10gb)for my IPAD,but when I attempted to download an app an error message prompted me to purchase more storage.According to my ICloud I have 15gbavailable Any suggestions Help!!!
If you are trying to download an app and get an error about not enough memory, it's talking about memory on your iPad, not in iCloud. I don't know what you mean by purchasing more storage space for your iPad, you can't add more memory to a device. You may have bought more memory in iCloud, but that's not going to fix your current problem. You need to delete songs or video, or some other large files from your iPad to make room for a new download.
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I just got new ipad mini....I want to delete all of the music that was synced from my itunes account. I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?
Yes there is. Those songs are not actually on your iPad. They are in iCloud ready for download if you choose to do so. If you want to remove them go to Settings>iTunes & App Store>Show All>Music>Off. You can also do this in Settings>Music>Show All Music>Off.
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I have an Iclouds account through Itunes and also I paid to have and an Icloud account on my Ipad but when I sync my Itunes music it's not being stored in the Icloud but directly on my Ipad haard drive. I like to know what do I have to do to correct this problem.
Hey jousley33,
I see that you wish to have your music stored remotely and be able to access it via streaming on your iPad. This is a feature of the service called iTunes Match:
Apple - iTunes - iTunes Match
https://www.apple.com/itunes/itunes-match/
You may also be able to access the music that you have purchased through the iTunes Store remotely:
iCloud: What is “content everywhere”?
http://support.apple.com/kb/PH2587
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have an apple earpods and I use them for my ipad but when I want to skip a song by tapping the middle button twice it doesn't skip the music so what to do?
The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.
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Unless you are in the US then films can't currently be re-downloaded from the store (and not all films can be in the US). If you are in the US then you could see if it's in the Purchased link on the left-hand side of the iTunes store home page for re-downloading : http://support.apple.com/kb/HT2519
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Accidents happen, and apple can certainly assist you with replacement of said device. Most manufacters would tell you to buy a brand new retail unit, apple will charge you about half price for a replacement unit. I agree its unfortunate that it happend, but expecting a free replacement is just going to lead to disappointment
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