I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. Why??
I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. When I provide my username and password to authorize my computer, the song is still not authorized. Why?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389. If your country permits re-downloads, delete the file and re-download.
Similar Messages
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Please tell me how to fix this
First off, which nano? The 6th doesn't do video, and while I've never tried a TV show or movie, I have loaded some short video podcasts, which will play the audio, but not the video.
I'd look through the different tabs in iTunes to see if there is a checkbox that turns on the ability to use video on your 5th or earlier Nano, if that's what you have. Lastly, did you buy the show from the iTunes store, or somewhere else? -
I am trying to reinstall OS X mavericks on my mac air... i keep getting a message that this option is temporarily unavailable... why?! help please!
How are you trying to install? Are you booted into in recovery mode, or trying to download from the app store?
Perhaps Apple's servers are not working correctly, or perhaps your internet connection isn't allowing the download etc.
Apple's servers had issues a few days ago, but I think it has improved now? When did you last try? -
why I can't make a purchase on other itunes store I always get a message that "this account name can only make a purchase from the Qatari store" when I tried to change the store since the product is not available or only available in USA or Philippines
just call them...i bought my PB when it came out...but I had an issue recently and called them up and they helped me out....
Sorry can't help you with any of the other problems...mine are working fine... -
I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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using time warner road runner. when I try to open up safari to home page I get error message that this version does not support the "community toolbar" can't proceed until closing the error message. sick of seeing it
That toolbar/ct plugin seems to cause problems for all who install it!
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Also, as mentioned by Gilli2000:
Library/Receipts - If you read it, it has information in it at the bottom referring extensively to "CT" and "community toolbar".
Maybe it is harmless, but trash those items anyway!
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery. -
I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??
Do you still get that one if you restart the PC and try to connect again?
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Tried to download version 4, which replaced old 3.6, but I'm getting a message that version 4 will not work with Mac OS 10 (I have OS 10.4.11). How can I download previous Firefox version?
You can download firefox 3.6.16 here: http://www.mozilla.com/en-US/firefox/all-older.html
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When trying to log into iCloud, I get error message that this iPhone has exceeded it's limits for free apple I'd accounts
Indeed you do, limit of three accounts exists for every device. You can use old icloud accounts or create account on new device and then sign in on that phone. That limit is only for creating and not for use.
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When I try to use the radio feature under "computer" I am now receiving a message that "an error occurred, please try later". This is now affecting all of the stations and does not go away when I try later. I have reset the password but am still getting the message. Any suggestions?
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test. -
What does it mean when I get a message that says You do not have enough access privileges for this operation
To be honest I'd be very tempted to ring Applecare and explain that prior to downloading iOS5 your iPod Touch worked perfectly however since downloading Apple's new iOS5 it's "bricked" therefore can they as a matter of decency try to help put things right warranty situation notwithstanding. Afterall it does appear to be one of Apple's products that has broken your previously working iPod Touch.
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Why do I keep getting a message that my ical is not connected when I try to sync my ipod touch with my mac book?
It sounds as if your account has been compromised. I would recommend logging into those accounts from your computer and their websites and changing your password.
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When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer. My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the same problem occurs.
If you are running Tiger, you don't have time machine.
You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups. The free versions do a lot and you can upgrade to the full-service versions for small change if you need more. The one time I used SuperDuper! for cloning a volume it worked just fine.
(My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.) -
Just purchased a new pc with windows 8. Transferred over my itunes. With 2 different albums in my library, when I attempt to play this music I get a message saying my computer is not authorized. I then sign in to authorize the computer, itunes tells me it is indeed authorized, I attempt to play this music again and I get the same "your computer is not authorized" message again, and again....
Any help out there on this one would be appreciated. If my question is not clear enough I will attempt to help.
Thank you,
mikeDelete and redownload them if doing so is free in your country.
(106637) -
I have athorizedmy iPod so that I could transfer my music purchases bytomycomputer but when I attempt to do thisiget a messege stating that my iPod is not authorized to do this. What step am i missing in the athurization process? Some of my purchesse onmy iPod have some how disappaeared from my iCloud account and I can't find them so the only copy of the music I have is on my iPod can any one help me?????????????????
Hello Fanzaria,
Congratulations on your new computer! It sounds like you are trying to transfer your iTunes purchases from your iPod to iTunes on your computer, but you are repeatedly getting an authorization prompt.
Is it possible that some of these songs were purchased with an Apple ID you may have been using at another time? You mentioned that you don’t see these purchases under your past purchases in the iTunes Store. I recommend checking to see if they are hidden under your current Apple ID using the steps in the section titled “To unhide your purchases” in the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are not seeing all the songs you expect to see after checking for hidden purchases, I recommend searching for an older Apple ID that you may have used. Use the steps in this article to find your Apple ID:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
If you find an alternate Apple ID that you used, authorize iTunes with that Apple ID:
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
I also recommend reviewing the following article for the issue you are experiencing. I recommend reviewing the full article but specifically the section to Remove the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thank you for using Apple Support Communities.
Best,
Sheila M.
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