I purchased a subscription, but all apps read "Try" and header suggests I upgrade

Hey Guys,
I just purchased a subscription and so far nothing has reflected the upgrade.
I got the email asking me to verify my email address, and did that successfully. I also got the billing confirmation email, and the subscription shows up in my recent orders.
Is this just something I need to wait a while for?
Michael

Hi Michael -
When you refer to the "Try" message you're seeing, are you trying to download the applications from the product pages? (for example: http://www.adobe.com/products/photoshop.edu.html)
If you have a valid Creative Cloud membership, you'll download the applications by logging into Creative Cloud, and going to the Apps page (http://www.adobe.com/products/photoshop.edu.html). From there, just click on the download link under each of the products.

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