I purchased a tv season on my iPhone. Cannot locate it....
I purchased a tv season on my iPhone. A box popped up several times, but was too quick for me to read it. I opted to only download 1 episode for now, but now I cannot seem to find it anywhere on my phone?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
BTW, iCloud does not support TV episodes.
Similar Messages
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Purchased Direct Access from iTunes. I cannot locate the download and I cannot download it a second time. Any ideas as to where the original download might reside?
Hi rogerfrommilwaukee,
Welcome to the Apple Support Community!
Previous purchases can be located in the Purchased section of either your iOS device or in iTunes on a computer. The purchases will be available to re-download as long as they are still available in the App Store and you are using the same Apple ID. Please use the attached article as a reference.
Download past purchases
Cheers,
Joe -
my ipad mini and iphone 4s are not connecting over bluetooth. iphone cannot locate ipad mini or says it is not supported. It used to work perfectly but now its not working. please help.
Hi
Thanks for the support but I had already tried this . Again did it as you advised. Still not able to connect the ipad mini with Bluetooth.
Could it be that some app is causing issue. I can connect my car and computer over Bluetooth but not ipad mini.
On the other had ipad is connecting to other iPhone but only not mine.
Still showing ipad not supported message. And also shows not paired.
Please help. -
Why cannot I download an episode after I purchase the Complete Season Pass for a TV show?
The iTunes on my iPhone won't allow me to purchase Complete Season Pass for a TV show. After I click the Buy Season Pass button, I got an alert dialog saying, "Cannot Download: There is not enough available storage to download 'Supernatural, Season 7'. You can manage your storage in settings."
My iPhone has 12.4 GB available in the storage, and my iCloud has 24 GB out of 25 GB available. I don't quite understand what is actually the issue. Why is the iTunes not allowing me to purchase the Complete Season Pass? Is it because I don't have enough storage available on my iPhone to download all episodes of the TV show? If so, why can't I just buy the pass then download a particular episode I want without having to download them all?
Can you help me figure out what the issue is?
Here's a screen shot from my iPhone:There is no accessible storage so that is why it needs to reload. The time it take is dependent on your network. Not sure why it is freezing this time but you may want to try a reboot (hold the menu and down arrow for a few seconds until the light starts flashing and then release)
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How do I sync individual TV shows from a whole season on my iphone?
I purchased the entire season of a TV show, but when I can't figure out how to get only chosen episodes on my iphone (unless I choose "sync lastest episode" or "unwatched") I want to be able to choose a specific episode to upload to phone, but in the video tab in my iphone, the individual shows are not displayed, only "season one". What am I missing here?
thx in advance.You have two choices.
1. Manually manage your music and videos and drag what you want onto the phone. This will mean you have to also drag all the music you want onto the iPhone.
2. Make a new playlist in iTunes (Shows to Sync or something). Drag the episodes you want into the playlist. Select as shown here: -
I purchased music on itunes on my iphone and the songs won't show up in my music library on the phone. They are on my computer itunes library but it won't let me transfer the purchases back to my phone (which I have never had to do before). Never had this problem before this week when purchasing music on my iphone.
My Itunes library on my laptop is slightly different from my Iphone library so I don't want to erase and sync the entire library.In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.
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I purchased some alert tones on my iphone 4s via itunes yesterday. They all worked just fine until the phone ran out of battery and I plugged it in and restarted. They have vanished from the phone and when I connect to my PC they only show up as 'on my device' under tones and with a grey dotted circle by them. How do I get them back? This is crazy! I purchased one a second time, it worked, I switched my phone off and on again and it has gone again!!!
Having the same issue on multiple alert tones on my Iphone5c. After purchase they disappear from the phone and show up on my itune under Tones grayed out with a dotted circle next to them.
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I've recently bought a new Macbook Pro and in my Itunes Library everything I have purchased from Itunes is in my new Itunes Library.
However I want to transfer all my music (not purchased from itunes) from my Ipad/Iphone to my new Itunes Library.... and I have absoutely no idea how to do this? Also I'm scared to press sync when my ipad is plugged into my Mac incase will loose all this music!
Help Please!The iphone/ipad/ipod is not a backup/storage device. The sync is one way - computer to iphone/ipad/ipod.
Copy everything from your old computer or your backup copy of your old computer. -
I recently purchased a TV season on Apple TV with my own personal Apple ID. Is there a way to transfer that TV season to my husbands computer so that he can watch it when he's out of town for work?
You can't transfer to another Apple ID. You would have to sign in under your account on the computer and then download the content.
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Issue 1: I had purchased the entire season of Off Limits, and downloaded the available episodes when purchased, yet the season wasn't over. Since I purchased the entire season, I should be able to get the episodes added since then instead of having to buy them seperately like iTunes is asking me to do correct? Issue 2: Also, I had an old apple id on a computer that crashed and never got the chance to change it over to the new email even if the purchase was transferred via my iPod I was using at the time, and is on the pc i'm using now. Yet when I go to play this file, it asks for the password for the old email account (which I no longer have access to) and this has been nearly 7 years ago so I forgot what the password is to that acct. What do I do to rectify this and play this particular purchase?
Settings/General/Restrictions - Require Password=Immediately
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I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?
Sign in, activation, or connection errors | CS5.5 and later
For your payment issues you will have to contact ales support.
Mylenium -
I am trying to synch my iPhone 5S and iTunes for the first time since upgrading. I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone. When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID. Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past. I have the latest iTunes installed.
I tried to fix the problem doing the following:
1. Authorizing my computer, retrying to sync.
2. Logging into iTunes on my PC, then authorizing the PC, then syncing.
3. Not an Administrator account issue (my login is the Admin account)
4. I turned off user account controls in Win7
5. I removed the SC Info folder in iTunes
Very frustrating, I've been working on this issue for the past several days. After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content. Please help.I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.
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I Authorize my apple 4s in to my computer,but my phone non syncing to my computer, the warning message is , the phon colld not synced because this computer is no longer autherise for purchased item that are on this iPhone., wat i do??
Well Authorize the Computer...........
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the iphone could be synced because computer is no longer authorized for purchased items that are on this iphone how to slove this
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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