I purchased a tv series and i did not get the entire series, half of it is missing and i have paid for it....any ideas to get the rest of it?
I purchased a 10 episode tv series I paid for it, but I only got half the series, where is the rest?
Really?? No one knows??
This is an Apple support forum is it not?
If anyone can at least point me in the right direction that would be great!!
Similar Messages
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After reinstallation of Outlook 2010 on my Laptop, Contacts and Calendar did not appeared while they are exist in my iphone 5 by using icloud. What I should do to get Contacts and Calendars in sync with iphone 5?
Thank you.So you have business contacts that were lost... do you not have these on a Database in some shape or form? Sounds like you need to invest in a RAID1 backup setup for your computer so you dont have this issue in the future.
As for repairing your problem, sounds like you are going to need to start from scratch at this point or if the data is still on your phone look into a program that can take the information from the phone onto iTunes. -
I have followed the instructions, gone to my command/order which states I have paid for the product and it is ready to download. I have then, gone to 'my downloads' and it advises me that I have no downloads available! What next?
The product is online and accessible via the web site. It was accessed via an email connection.
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I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?
In the "Store" menu, click "Check for Available Downloads"
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I have a US iPhone 3GS made in 2011. Now in the Philippines I had it unlocked. Now Internet is turned off and no technician can turn it on. I can only use Internet when I have WiFi access. Any ideas?
Please define "I had it unlocked".
If it was not unlocked by AT&T, then it was hacked. Hacked and jailbroken phones can not be discussed here per the TOS. -
Hi all,
This weekend I had issues restoring my MacBook pro using Time Machine. I was left with question marks in the dock for the folloing apps in Bold, the others are not on the dock but they could not be found..
1. Safari
2. LaunchPad
3. Missing Control
4. Mail
5. System Preferences
6. Photo Booth
7. Terminal
8, Itunes
9. Disk Utility
10. iText Express
11. Notes
12. Maps
13. XCode
14. iPhoto
15. Calendar
They were not in Finder, and as the Lauchpad icon was not there I could not check there either. Spotlight was not showing them either. They simply were not there on the Mac.
I checked on Time Machine and they could not be found there either. I don't believe they were backed up by Time Machine in the first place. I do not have any programmes or applications excluded in the TM preferences.
Its interesting that all my 3rd party apps were there, all the missing ones are from the Maverics iOS.
I ended up having to reinstall Mavericks via a VERY SLOW internet connection and hey presto, everything came back to normal.
It was a very tense few hours as I thought I had lost the lot, photo's and itunes collections etc.
Time Machine is sold to us by Apple as the perfect solution to keep your data safe and recoverable.... Really?
I do like Apple products, but this has left me a little unsure about them now, its like the trust and confdence goes when you catch your child stealing and lying to you...The confidence will come back but I guess I will always be a little warey now..
Apple, please do something about this - I have paid through the nose for a robust system that I can rely on, not one that has aged me by 10 years...It appears only the applications where missing. So your own data were safe all the time. However...
There appears to be a bug in Time Machine that causes it to exclude items that aren't supposed to be excluded. To check if that is the case, you can find more information here: http://pondini.org/TM/D10d.html
It appears the bug is very difficult to reproduce, mainly because in most cases it is only discovered when people try to restore an existing installation. -
Delighted with the new iMac but I have had an old version of CS4 for years now and it will not run on the new machine. I have tried Adobe customer care chat but it seems that nobody is available right now. Can anyone help?
I cannot locate the Flexnet folder by the way.... and the License recovery tool tells me that ....
You can’t open the application “LicenseRecoveryLauncher” because PowerPC applications are no longer supported.
Where do I go from here please? -
CS4 will not open NEF files. I installed DNG converter and it did not help.
CS4 will not open NEF files. I installed DNG converter and it did not help. Also, I tried to just "update" photoshop and it did not work. It is a new camera (Nikon 1).
Yes, you need CS6. DNG Converter is just a standalone tool to convert RAW to DNG files which then may be possible to open in older versions of Adobe tools.
Mylenium -
I am confused and not very techy!! My daughter has a 16gb ipad I have paid for extra storage on the cloud so she can have movies on it but since I have done this the ipad is saying shes only got 1gb left even tho it says she's used 12.0 although she hasnt any apps downloafed please help!
Hi! On her iPad, go to Settings > General > Usage and that will show you what apps (I'm suspecting it could be Photos and Camera.) are taking most of the space on it. The extra iCloud storage will not increase local storage on the iPad itself.
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I just opened a new I tunes account. The music that I purchased from an old account will not transfer to my new account & the old account email no longer exists it is (djbdeercreek613@com***t.net) and the password would not be accepted when we entered it. I also purchased one song "Country Must Be Country Wide" By Brentley Gilbert and it did not download to my i-pod. please let me know how I can get this problem taken care of.
Thank you
Jolene Schrecengost
< Email Edited By Host >Apple IDs do not go out of existence. All purchases are PERMANENTLY associated with whatever ID was used for the purchase. Go here to investigate.
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HT1577 How do you contact I tunes when you have purchased a song and it did not down load?
How do you contact I tunes when you purchased a song and it did not down load to your library?
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn -
I made a purchase of books through the program, with the money as I was cleared for two purchases and I did not have books
This morning, I did a power down and reboot of the I-Pad, that got the "Please Wait" resolved. I then tried clicking on the additional picture set and it did download and install, so the problem is now resolved.
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I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!
Web Premium does not contain AI.
Mylenium -
HELP. 3 years ago I purchased cs3. I had troubles with registering the serial number and used my university's suite instead, and (stupidly) did not sort it out. I am now wanting to subscribe to the online creative cloud with my cs3 discount. Is there any way to find / prove that I had purchased cs3 and locate a serial number? On my Adobe account it does not show my purchase of cs3 (I am guessing because of the trouble with registering my serial number). I have moved house 3 times since the purchase and am unable to locate the packaging or disk. Is there any way to prove my purchase without any serial number or showing under my Adobe account? Please help! Thanks
The CS3 discount offer is only for retail online product, it does not include education or volume license purchases. Refer to Terms and Conditions | Adobe
To check whether you had retail CS3 purchase, we need proof of purchase as well as serial number, without which the issue can not be resolved.
Regards
Rajshree -
by mistake i ereased my mackbook pro's disk. and when is restared it recovery page opened. and i did not purchase the osx mountain lion. do i have any other way to recory it without purchasing the copy of osx. ?can i do it using a usb having image file of mountain lion?
Did you buy your machine second-hand? That's really the only way you would have to purchase OS X 10.8.x from the App Store... but, yes, if you have a USB thumb drive with a bootable installer (such as made with Lion DiskMaker) you can boot from that and reinstall OS X.
Clinton -
After seeing the production of Matilda in London I purchased the whole sound track and it did not completely load. I've never had this problem before so I just forgot about it. Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for these kinds things. I'm feeling taken.
Hello MarkFKenny,
If you feel that there is an issue with a purchase made, you can report an issue with said purchase to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen
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