I purchased a tv series on itunes it allowed us to download 1-5 shows but will not allow us to download anything else how do i get the rest to download or get a refund

i purchased a tv series on itunes it allowed us to download 1-5 show but will not allow us to download anymore what can i do to get them to download or get a refund

Why can't you download more?
Did you run out of space?
Hi def episode of a tv show, 1 hour long, are about 2 Gb an episode.

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Ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.

My ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.

Are you sure you authorized it for the ID)s) that purched all the media on the iPod?
If so them maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Using Mac OSX Install Disc 1, I am not able to get any further than the Partition tab. It allows me to select my hard drive selection, but will not allow me to make any other selections. Does anyone know their way around this obstacle? Thanks!

Using Mac OSX Install Disc 1, I am not able to get any further than the Partition tab. It allows me to select my hard drive selection, but will not allow me to make any other selections such as options. Does anyone know their way around this obstacle? Am I doing anything wrong? Thanks

Hello, The Hatter, I read about the 'trick' of backing up, erasing, and restoring too, but I figured it would take longer than defragmenting the disk.
But the defragmentation process has just finished! so I'm gonna try to run Boot Camp again soon!
Thanks for your helpfulness, anyway.
And P.S. I didn't clone my system onto the external drive, I just inserted the Mac OS X Install CD, rebooted holding down the "C" key, and installed a fresh Snow Leopard system onto the predetermined partition. I will use that in cases of emergency, when my main/internal system becomes unusable.

I cannot get scrabble to work on my ipod touch. I've uploaded, deleted, reloaded and nothing seems to work. It asks for a password but will not let me in. Anyone else have this problem?

I cannot get scrabble to work on my ipod touch. It only works on my macbook. I've uploaded, deleted, reloaded and nothing seems to work. It asks for a password but will not let me in. Anyone else have this problem?

Hi BDAqua,
I can go to /System/Library/Frameworks/, but JavaVM.framework/Versions/A/JavaVM does not exist!
Hi Linc,
I have already downloaded that updater, and it says 'A newer version of this package is already installed'

When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?

When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?

If they are still on your Mac's drive then you should be able to add them back into iTunes via File > Add To Library

HT1491 My iPad only shows one song from a whole album I purchased on iTunes from my Macbook. iTunes only shows the album as purchased but will not allow me to download to iPad.

I bought a full album on iTunes but the iTunes on my iPad mini will not allow me to download the full album. It shows that I have purchased the item but the purchase does not show up in my "Purchase" tab of iTunes on my iPad. I have updated my iPad completely. I have spent all weekend trying to fix this issue and I am so frustrated!!

Thanks for the reply! I am using the same username for my Macbook and iPad but had to update my Apple ID to a current email. After I did that I updated my iPad to the current system and then my iTunes stopped recognizing my purchases. It wasn't until JUST NOW that my original Apple ID would allow my password to delete itself from the iPad. So the issue seems solved now. User error.
Thank you!

HT4972 i just purchased more storage for my iphone 4 and also deleted some apps and it still will not allow me to update to ios7

i just purchased more storage and deleted some apps and my iphone4 and it still will not allow me to update to ios7

The iCloud storage is meant for your backup, you do not get more space on iPhone.
You can by connecting to computer iTunes for update then you will not have space problem

Itunes will not open on my computer the icon on desktop has changed to a white foldertype icon. itunes is listed in programmes on my start menu but will not launch either

please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloads

You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

I ran the new itunes 1.11 update and itunes is no longer found on my computer and it will not allow me to reinstall. What happened?

I recently ran the itunes 11.1 update and itunes is now gone from my computer and will not allow it to be reinstalled. I am running Windows 7. Any ideas?

Hello RDH54
I would remove all components and Apple related software and then try the install again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have purchased the Adobe Creative Suite 6 Design & Web Premium but will not allow me to register?

I have purchased the Adobe Creative Suite 6 Design & web Premium & it will not allow me to register the software --- I'm having to use the trial version --- will you please help me in updating --- the products that I have paid lots of money for?
And I currently have Adobe Audition 1.5 --- please contact me via [email address removed]
but I would like to get this registered immediately ---
Currently I have been the recipient of a very bad experience regarding the manner in which Adobe is forcing me to spend more money on products without allowing me to upgrade accordingly --- or in having to speak to a FOREIGNER --- who cannot communicate properly .... please respond as soon as possible ... please.
My experience in trying to speak to someone with a 'Extremely Thick Accent' was very unpleasant and aggrivating ... and ended up 'going no where.'
I need to speak/communicate with someone who can help in using the product that I have paid a lot of money for.
Mason Ramsey
p.s. my current purchse of Adobe Creative Suite 6 Design & Web Premium

Well, what exactly isn't working? Do you get any errors? What system are you on? As a start, check this:
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
Mylenium

TS3212 im trying to reinstall but will not allow, due to an error 7, itunes helper not installed correctly,i have tried several times, but will not allow me to install, i have used itunes for years but now cant use it, can you help

i have tried to reinstall itunes because it is saying i cant use my itunes due to an error 7, itunes helper not installed correctly, please reinstall, i have tried several times but still not allowing me to use, ive never had this problem before in all the years i have used itunes, i have gone through all the troubleshooting but still no access, can you help

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

HT5706 My apple TV will not connect to my iTunes. My settings are correct, Apple TV plays You tube- but will not allow me to get onto iTunes

My apple TV will not connect to Itunes. iTunes works on my computer, but not on the apple TV. My network is working, as I can access You Tube- but not iTunes! Help! I can't find Devices on my iTunes on my computer either

Hello gildafromsa,
There is a worldwide problem with ATV at the moment, refer to https://discussions.apple.com/thread/6099057?start=345&tstart=0.
Click on the "I have this problem too on page 1." may help get things moving.

Just bought a music album from itunes it downloaded to my imac but will not down load to my ipad

itunes / the app store does not show my recent music purchase on my imac i have a reciept. The rub is the mucis album will not sync to my ipad2 and there is no help from itunes or the app store

Also try:
- Resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Resetting network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

HT201210 my Iphone was working fine and then I plugged it into Itunes for the update and now it says I have to restore to orignal factory settings. I will lose my contacts, photos and anything else I have loaded over the past two years. REALLY?? WHY

This is so frustrating! I plugged my Iphone 4S into my computer to update it via Itunes and now it says I have to restore to factory settings and will lose all of my contacts, photos, and applications I have downloaded. All I was really wanted to do was delete photos that uploaded from my home computer and took up all the space on my phone! GRRRR I hate this

If you are using the iphone as designed then you should lose very little or nothing.
You should be syncing contacts with your computer regularly, so all of your contacts should be on your computer and you can sync them back.
You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, most especially before any attempt to update.
You should be transferring all purchases made on your iphone to your computer: File>Devices>Transfer Purchases
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201209 I am unable to redeem anything on my Itunes, asks for my password, I imput it and still will not allow me to redeem anything

I am trying to redeem a free book from I picked up from Starbucks, and when I clicked the Redeem link and imputed my password, it did not toggle over to the Redeem site, instead it kept asking me for my password. I did it about four times until, I came to this site to see what is going on. It has been awile since I have used Itunes, but I have never had problems before redeeming songs or Itune gift cards.
I wonder what is going on.
Any information will be helpful. Thanks.

Hi AnnaDiCe,
If you are repeatedly prompted to enter your password when trying to use the iTunes Store, you may want to make sure that you have the most recent update to iTunes:
Apple Support: iTunes 11.0.4
http://support.apple.com/kb/DL1614
This update fixes a problem that may cause iTunes to quit if you switch between wired and wireless syncing and addresses an issue that may require you to log into the iTunes Store repeatedly.
Cheers,
- Brenden

I purchased a tv series on itunes it allowed us to download 1-5 shows but will not allow us to download anything else how do i get the rest to download or get a refund

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