I purchased a used I Pad and cannot access facetime. I have email address and Apple password but nothign happens. please advise

I purchased a 3rd generation I Pad ios6.0.1. I have been unable to use facetime. I put in email and then apple password, hit next and it takes me back to the same screen. I also have not been about to use I think it is messaging. I have been online, purchased music from I-Tunes, can do email. No luck with facetime. Please advise. I am new to using a tablet.

If you have purchased a used ipad, and you think there may be a possibility of previous owners info on it, then restore it as new. Your issue can probably be resolved without that, but I would recommend it.
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766
Once restored as new, you can set up your ipad with all of your own info, and own apple id for use with itunes store, facetime, messages and icloud.
How to set up new iPad
http://www.everythingicafe.com/how-to-set-up-new-ipad/2012/03/16/

Similar Messages

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card

HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH!

I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support

I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Cannot access 2 of 3 email address lists. Why?

This just occurred. The same address list comes up with all 3 email addresses I have . Even when I exit & turn off my computer & go back to email I still cannot get to my 2 other address lists. For example: When in email 1, or 2, , email 3's address is shown. I email 3 it is okay. Also, I have to use tools to get the address list and it fills the screen - so I cannot click to get the address onto my email address line because my email is covered by the address screen. Frustrating.
Previously I could go to "contacts" which is now gone, and click. The address list would come up & I could drag the address to my email. Now I cannot do that.
So I cannot access 2 of 3 email address lists, cannot click on an address to put on my email to send. So how do I fix this.? I have 100's of email addresses I access. I am NOT a computer wiz so please help and if you can, please make it simple as you can!
Thanks, Gail

are you talking about the contacts sidebar that toggles on and off with the F9 key?

Hello I'd like to know how to walk redo my iMessage on my ipod touch 4th . I connect and then says to choose an email address and it says Check and this is the me that his brings back on the menu. So please help me

Hello I'd like to know how to walk redo my iMessage on my ipod touch 4th . I connect and then says to choose an email address and it says < Check> and this is the me that his brings back on the menu. So please help me!

You can try
FaceTime, Game Center, Messages: Troubleshooting sign in issues
However, some other users have reported that did not work. No real solution has been posted here yet

I have iphone 4s and i live in Netherand but i bought my iphne from iraq and haven't facetime, I have iphone 4s and i live in Netherand but i bought my iphne from iraq and haven't facetime

I have iphone 4s and i live in Netherand but i bought my iphne from iraq and haven't facetime, I have iphone 4s and i live in Netherand but i bought my iphne from iraq and haven't facetime

Face Time is not available for iPhones from Iraq no matter in what country you now reside.

I have recently opened a new account with Itunes.I want to download my previous music purchases to my new account which has a different computer name, email address and Apple ID. My credit card details remain the same. Please HELP.

How can I restore my old account music purchases which I closed, to my new current account which has a new computer name, email address and Apple ID? The credit card details remain unchanged, so would this act as a tracking device for Apple to locate my substantial past purchases?

Why would you start another account?
You cannot transfer purchases to another account.

TS3899 When sending an email using my iphone it always goes to an old email address and not the address set up in settings

I have removed an email address from my Iphone and have added a new one. My new one has been set up in the settings as the default account. When trying to send an email the phone always asks for a password for the old email address and will not use the new address. How do I get rid of the old address and use the new one? I have used the delete account to remove the old email address.

Try chnaging the Default Account in Settings > Mail, Contacts, Calendars.
You can also try to Reset All Settings from Settings > General > Reset.
If neither of those work, try restoring the iPhone.

Just updated to Mavericks on my home computer. There is a pop-up each time I sign on. It states "messages agent wants to use your confidential info stored in FaceTime. An email address is included. It's in my keychain. How do I delete it?

Just updated to Mavericks on my MAC. There is a pop-up that states:" Messages agent wants to use your confidential information stored in Facetime".
(brings up an email address and that it's in my keychain). Then it goes on to state, "Do you want to allow access to this item?" I am to click on always allow or deny or allow. I would like to delete this. I do not want to allow the stated email address. I keep denying it access, yet it keeps popping up. Please help!

Open FaceTime in Applications.
Turn Off Face Time.
FT is asking your your Apple ID password. If you want to use FT, you need to enter your Apple ID and password.

How do I get the password for an old apple id, when I don't have access to that old email address, and it doesn't recognize my birthdate?

How do I get the password for an old apple ID when I dont have access to the email address and it does not recognize my birthdate?

Hi Attila528,
Thanks for visiting Apple Support Communities.
If you are not able to receive a rescue email to reset your security questions and password:
You'll need to contact iTunes Store support to have your questions and answers reset.
You can find the article with this information here:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
After your password, security questions and answers are reset, I'd recommend providing a new rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy

How to have email address and passwords rememberd

How does one get computer to remember email address and password.There is no drop down question asking whether to remembe,r as I have in my office computer

Firefox won't offer to store new passwords if you are in Private Browsing mode.
You are in PB mode if you see a "Stop Private Browsing" item in the Tools menu.
Some sites like PayPal, Yahoo, Windows Live and bank sites use ''autocomplete="off"'' to prevent Firefox from saving the name and the password.
If a site uses ''autocomplete="off"'' then look at this article for a bookmarklet to remove that autocomplete attribute.
http://kb.mozillazine.org/User_name_and_password_not_remembered (bookmarklet)
http://kb.mozillazine.org/Password_Manager
See also http://en.wikipedia.org/wiki/Bookmarklet

Please,Please,Please, can someone help me to get access to my iCloud email address and account

Can someone please help me? I haven't been able to gain access to my iCoud.com email address for weeks. When I try to reset from the 'Manage my ID' and enter my date of birth I keep gettingtold the information that I have entered is incorrect and when I try to have reset info sent to my alternate email address the email never arrives.
Is there any way in which I can get access to my iCoud.com email account and address? I had used the address for some important contacts and have been waiting for some very important information to arrive and I can only imagine that it is floating around the internet eather somewhere.
Please, if someone can help me I would really appreciate it.
Thanks,
Gillian

Code? URL?
mattlau wrote:
> Hello there,
>
> I have created an inquery form to collect data, but I
have problem getting the
> data to my email account. (I used php)
> Can someone shows me how or debug my file? Your help
will be greatly
> appreciated. I am more willing to send you my file.
>
> Thanks in advance,
> matt
>

How can I change my user name? Someone else is using "phammm" my user name. At this point I cannot sign in with my email address and change my name. Help!

When I try to access the user forum, I have this problem. I am trying to access the forum for a problem with Firefox. NOte the typo; my user name is phamm.

hey...thanks for your post....ok I followed your instructions but seems this is what i had already done...
so say when I turn my computer on
I get
MAC OS X
Louise xOldsurnamex
Login user: Louise xnewsurnamex
Password-----------
So I have already changed the login name and it is the only one showing in accounts (and is admin)
What i want to change is the name above...I am unsure how to describe it? Basically the name of my computer???
Errr is this poss? Do you know what i am describing?
Thanx Louise

TS2755 My iPod touch is updated to the latest iOS, and I've cheched that my email address and the person I want to sent things to is correct. We have been using IMessage for the past few months error free, and now I'm unable to send/receive messages :( he

I have been using iMessage fine ever since it came out, I have had no problems at all. I've been in Europe for a week now and all of the sudden yesterday morning, iMessage has stopped receiving messages and when I attemp to send one, it says "sending" and the bar travels about 90% and then freezes, then the red icon saying not delivered comes up, and I'm unsure how to fix it. I've made sure everything is up to date, I've even changed my country in my account, the person trying to message me from canada says when they send me a message, it showed delivered. Why did this just happen randomly and how do I fix it?

Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also, See Here > Troubleshooting Messages
http://support.apple.com/kb/TS2755

I purchased a used I Pad and cannot access facetime. I have email address and Apple password but nothign happens. please advise

Similar Messages

Maybe you are looking for