I purchased a video for my Video iPod but it will not download....
About two weeks ago I purchased Lost Season 2 Episode 1 for my 60 GB iPod Video and ever since then I have been trying to get it to download and it will not work. It tells me:
"There was an error downloading your purchased music. The disc could not be read from or written to."
I have tried to get it about 25 times from the Check for Purchases menu in iTunes but still the same error. I wrote Apple's Help Desk and their responce was they could not help me with this problem. It makes no sense why I would purchase something, get charged, have a problem, and no one at Apple know how to help me with it. It seems pretty sad on their part no one knows what is going on. Any help on this would be very appreciated!
I purchased a video from the Music Store, but could not get it to download. The error stated simply, "The required folder cannot be found." I wrote to Apple Support who first directed me to a tech article for MacOS even though I indicated I was on a Windows platform. After asking for Windows-specific information, they directed me to call the AppleCare tech support which "may have a fee associated with the call." Useful...not!
I have my music stored on an Iomega REV drive. After reading some of the postings, I decided to try changing the iTunes Music folder location to my C drive (an totally standard location on a NTFS partition: My Documents\My Music\iTunes\iTunes Music). This seems to have worked. The video downloaded and played. Shortly afterwards, iTunes imploded, but it restarted.
Maybe something I've said can hint to a solution for someone else...
Windows XP Pro
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Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
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Buy a replacement keyboard. They're only $50-65 USD.
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i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!
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We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
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I just purchased PSE 8 for my windows 7 and it will not let me load the "content" cd,
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Photoshop Elements (PSE) doesn't ship with a Content DVD.
I think you're probably referring to the PRE Content DVD that comes with Premiere Elements (PRE)
The PRE User to User Forum (http://forums.adobe.com/community/premiere/premiere_elements) may be a better place to post this question.
If you bought the Bundle of PSE and PRE it would have come with the PRE Content Disk, but the PRE Forum is still where you might find some help.
Cheers
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If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have a new iphone5c and have purchased an app for it at the App Store but how do I download the app ? I thought that after I had purchased it, the app would automatically download and an
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Open the App store app and check under Purchased. If there is a cloud icon (rather than Open), tap it and assuming you have a connection it should download.
If it will not download, you may have the App store set to only download when connected to WiFi (find a wifi signal, or change the settings: Settings app > Cellular > [look under Use Cellular Data for]
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I purchased an ipod shuffle (5th generation I think). It is recognized by the computer and recognized by itunes but will not sync with itunes. Ran diagnostics and all passed but when it got to the sync test, it says "ipod touch, iphone, or ipad found". When I put on earphones, it tells me to sync with itunes. But it will not. What a person to do?
Hi jarrinjack,
Thanks for visiting Apple Support Communities.
You may want to try the steps in our iPod assistant:
http://www.apple.com/support/ipodshuffle/assistant/itunes/
If the issue persists, you can also restore the iPod:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
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Jeremy -
The cd I pre ordered says purchased .. But it will not download
The cd I pre ordered says purchased .. But it will not download
Hello Mistaman
Check your purchase history to download previous purchases. Also you can check on your computer in your iTunes folder to see if the purchase has been downloaded. If you find it there you should be able to double click it and it should open in iTunes.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
Thanks for using Apple Support Communities.
Regards,
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