I purchased a volume license for the student version of Dreamweaver; how can I get my serial number?

The serail number retreival does not show my purchase but I have an email from adobe confirmaning my purchase.  What is going on?

Hi [email protected],
Did you use the same Adobe ID ([email protected]) to make your purchase? I see only Photoshop Elements 8 in your purchase list. Can you private message me the details of your purchase? I will request a customer service representative to get in touch with you.
Thanks,
Preran

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