I purchased a year of adobe cc today. when the screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. The help chat told me it would take 24 hours to p
i purchased a year of adobe cc today. The screen came up to tell me it was processing my payment, not to hit the "back" button or refresh the page as it could take a few minutes. That was 7 hours ago. I contacted the help chat department and was told it would take 24 hours to process. Is this normal?? Why would the screen tell me "a few minutes" if it's actually 24 hours? Has anyone else had this problem? I am so tempted to just refresh the page and try my luck with my credit card canceling a second payment should it happen. THAT might be faster.
Hi stephanie palmer,
We would like to inform you that your order has been placed successfuly and you can strart using the subscription.
Kindly follow the below mentioned link to install products.
Creative Cloud Help | Download, install, update, or uninstall apps
Kindly share the results once done.
Thanks,
Atul Saini
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