I purchased Acrobat professional recently and everytime i work on a document, i get asked to purchase the Acrobat professional and it does not allow me to work on the document. i am getting fed up.
does this company have a customer service phone number. it seems so unprofessional.
You installed it, but apparently never completed the registration and activation. Open Acrobat and go to Help>Activate.
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When I use safari I keep getting a small coloured circular icon which in turn does not allow me to navigate at all. the only way I can get rid of it is to shut down and reboot. Can anyone help?
Start here.
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The WiFi button is gray and will not turn on WiFi. When I push the Bluetooth on button, all I get is the spinning gear. It does not go on. What is the problem? Is there a fix?
After trying resets and a full restore, I went to Apple Store. Genius kept me waiting 1/2 hour beyond app'tment time, then had to go through all sorts of tests before concluding the problem was what you said. They replaced the phone. Thanks.
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I have attempted to update a few apps and the install has frozen on 'waiting' not allowing me to either access the app or delete it, any idea why this has happened and how do I get around it?
See if either of these things works for you. In the future ... Only update one app at a time. Forget that the Update All button even exists. It causes more problems than it does good - IMO.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream. -
The latest version of Mavericks does not allow a Pages document to become a 'stationery pad'! Is there a way to do this this other than through the 'Get Info' window? As Pages templates cannot be ordered in folders, my many templates are effectively unusable now and I need to find another way to order and access them.
Are you aware of that you can still use Pages 09 on Mavericks? You don't have to go thru the grieves of using the crippled Pages 5. Pages 09 should bi in Applications/iWork 09 folder.
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From time to time when I click a searched link the color of visited links does not change. It works fine after I delete history and cookies. Can I fix that. I am using windows XP. Thanks
Here's the error message I get.
Note the TC is connected to my Airport Extreme via ethernet and my iMac is also connected to the AX via ethernet so it's not a wifi issue.
I can see the TC in the finder so it's not 'gone' from the network either.
Also note that just then the TM system pref pane was claiming a backup error, citing my 'network password' and still refusing to backup. I waited 5 minutes and did some tidying of my office while I pondered this and then tried again and voila it worked ok. -
JAN 4, 2012
As of the Upgrade to Lion,. 2007 I-Mac - the Email portion, .. DOES NOT allow a Video Clips to be sent via the Email
as the I-Photo is not supported by Video Clips ( Previous Leopard )
No problem clip and drag via Quick Time Pro to the email and select the Attchment size to send. . Depending on the
Size of the Video Clip .. Now Lion only Export's 1 size, . only and as a result . . teh File is TOO Large and
Will NOT send via E-Mail ???
Between the Issue of the Lion, and Email issues , and the Upgrade of I-Touch to 5.1 from 4.2.1
as my Photo Size is Huge .. 70,000 + photos in the Computer. . and was 40,000 in the I - Touch .. .
The New I-Touch too will not Load the same as Previously used on either my 16 GB or 32 GB Unit . .
No Help . .. so far, .. as a Apple user since 1996 .. I have Never experieanced such frustration ???
( any one have some help if similar experiances ? thank you )JAN 4, 2012
As of the Upgrade to Lion,. 2007 I-Mac - the Email portion, .. DOES NOT allow a Video Clips to be sent via the Email
as the I-Photo is not supported by Video Clips ( Previous Leopard )
No problem clip and drag via Quick Time Pro to the email and select the Attchment size to send. . Depending on the
Size of the Video Clip .. Now Lion only Export's 1 size, . only and as a result . . teh File is TOO Large and
Will NOT send via E-Mail ???
Between the Issue of the Lion, and Email issues , and the Upgrade of I-Touch to 5.1 from 4.2.1
as my Photo Size is Huge .. 70,000 + photos in the Computer. . and was 40,000 in the I - Touch .. .
The New I-Touch too will not Load the same as Previously used on either my 16 GB or 32 GB Unit . .
No Help . .. so far, .. as a Apple user since 1996 .. I have Never experieanced such frustration ???
( any one have some help if similar experiances ? thank you ) -
The latest version of iTunes does not allow me to open a playlist in a separate window. I need this feature. Is there another way? You used to be able to double click a playlist and have it appear in a new window.
Others have commented on this too. It seems to be one of the 'improvements' of the newer version you are supposed to embrace with joy as an exciting new development. You can send feedback to Apple but realize you may be perceived as standing in the path of progress.
http://www.apple.com/feedback/itunesapp.html -
When I replaced my PC desktop with a Mac Mini and hooked up my HP printer to it, I discovered that my other computers on the Wi-Fi network could no longer access the printer. The manual says Maverick OS will not allow PC's to share the printer. Does anyone else have this problem? My printer does not have on-board Wi-Fi but, otherwise, works fine. I shouldn't have to buy a new one. Is there a OS patch out there that would open the printer port for my PC computers?
I'm assuming that on the Mac, the System Preferences -> Sharing -> Printer Sharing -> [X] HP printer -> Everyone can print is selected? That is to say, the Mac will allow anyone to print using the printer, and that you did not try to restrict who can print.
How is your network configured? Bonjour as a protocol will NOT cross a router boundary. If you have 2 or more subnets active with the PCs on one subnet and the Mac on another, that would block the PCs from seeing the Mac.
You could have multiple subnets if you have more than one router, such as an ISP provided broadband modem/router and another WiFi Router. If the PCs are talking to one router and the Mac is talking to another, that could be a 2 subnet situation. The additional routers must be put into bridge mode, which is done differently depending on the router. But the basics are to diable DHCP and NAT services on the secondary router(s) having just one active router on the network.
Also, using Bonjour Browser on my Mac, it is showing me that the printer is being advertised as using Internet Printing Protocol, so if that is something selectable on Windows, maybe you can bypass Bonjour on Windows. -
Hello to you in the company Apple. I am having a problem in the Apple Store ID does not allow me to work on the Apple Store I hope that you will help. You have sent you yesterday and today I want to call the phone number for Mei you and explain to you why with many thanks
Sorry, but you can't reach Apple here. This is a user to user forum and Apple does not follow these discussions.
Try this link to contact Apple directly:
Apple - Support - iPhone - Contact Support
Did you already have a look at this page?
App Store Frequently Asked Questions (FAQ) -
I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,
Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
Briefly, you need to delete the following file:
/var/audit/current
If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
mount -uw /
You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
Next, type the following command:
rm -i /var/audit/current
Press return. You should get the following output:
remove /var/audit/current?
If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
Finally, enter the command:
exit
Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
Credit for this solution to ASC user AnthonyTW. -
Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs -
My navigating button, key does not allow me to switch to other applications. To do this I have to
Shut down and reboot. I spoke with apple customer service on
Friday and they has me connect to the computer and download any new
And updated information. That resolved the issue for one day and the problem
Started again.Try restoring your phone as a "new" device in iTunes, not from backup. When finished, eject your phone. Do not sync any content back to your phone. How are things working now? If OK, sync your content back to your phone. If not, make an appointment at an Apple store, as you most likely have a hardware issue.
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Help!
Moving this discussion to the Acrobat Installation & Update Issues forum.
Clwendt please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html for information on how to reactivate Acrobat 8. -
When I click on Help / About / Apply update it does not appear that anything happens / changes with my browser.
Application Basics
Name
Firefox
Version
6.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Skype Click to Call
5.8.0.8855
true
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Youtube Music Player
4.11.0.30
true
[email protected]
Java Console
6.0.32
false
{CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110902133214
browser.startup.homepage_override.mstone
rv:6.0.2
extensions.lastAppVersion
6.0.2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1384358025
places.history.expiration.transient_current_max_pages
120635
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
AMD M880G with ATI Mobility Radeon HD 4250
Vendor ID
1002
Device ID
9712
Adapter RAM
256
Adapter Drivers
aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.822.4.0
Driver Date
2-28-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.2.9200.16571)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10hello mccormick.lee, please try downloading the full setup file for the current firefox version from https://www.mozilla.org/firefox/all/ and install it on top of your current installation.
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