I purchased Acrobat XI Standard and need to download it, no DVD. Where is the download?

I purchased Acrobat XI Standard and cannot find the dowload, no DVD on this new laptop. Where is it?

BillE please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download your purchased software.

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I need to reinstall acrobat X standard and need a link to download

I need to reinstall acrobat X standard and need a link to download
Linda

Did you purchase the software on physical media or did you originally purchase a download? Have you checked your order page to see if it is available?

I had previously purchased Acrobat 9 Standard and am trying to reinstall on a new computer as the one it is installed on has crashed. In my order history, there is a download link, but when clicking on it , I get a message there are no downloads. Help p

I had previously purchased Acrobat 9 Standard and am trying to reinstall on a new computer as the one it is installed on has crashed. In my order history, there is a download link, but when clicking on it , I get a message there are no downloads. Help please!

Brigids45434622 for information on how to download your purchased Adobe software please see Find a download link on Adobe.com. You may also want to utilize a different web browser if you are not being given the option to download your installation files.

I purchased Acrobat 9 Standard and I want to download and install it. I have the serial number. My computer is a PC.

I purchased Acrobat 9 Standard and I want to download and install it. I have the serial number. My computer is a PC.

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

I just purchased acrobat xi standard and during installation it said it did not install and that's it. what next????

I just purchased acrobat xi standard and during installation it said it did not install and that's all. what's next???

Hi smetanka,
Are you installing on Mac OS or Windows, and what version of the operating system are you using? Did you have a previous version of Acrobat on your system?
Best,
Sara

Have a serial number for Acrobat 9 Standard but need a download and can only find download for Pro version.

I did a factory reset on my old laptop and lost my Adobe Acrobat 9 Standard. I have the serial number but need a download and can only find download for Pro version. When I enter my serial number (standard) into the Pro Installation it says the number is invalid. Any idea where I can download Standard version of 9? Thanks.

Kimg68365882 did you purchase Acrobat 9 Standard from Adobe directly? If so and you choose to download the software instead of receive a CD then please see Find a download link on Adobe.com.
If you originally received the software on CD then please use a computer with an optical drive to copy the contents of the CD to a USB drive.

We just purchased a new computer and need to set up Itunes on it for the 3 members of our family. What is the best way to go about that?

We have just purchased a new home computer and need to set up I-Tunes for everyone in our family. Is that possible to do on one computer?

To have EVERYTHING as it is Now...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

I purchased adobe design standard and it wont download and open. help?

whenever I go to open the downloaded program it gives me an error message. I think it has something to do with the fact that my computer is a mac and the program is for windows. what do I need to do to fix the problem?

download the mac installation program. if this is pre-cc, you'll need a mac serial number to activate.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have purchased adobe XI Pro and need to download it, I have an ID

can I talk to talk to a real person?

To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (fee may be required - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT

Acrobat 8 Standard and Acrobat X Pro unable to install

Hello,
I have purchased Acrobat 8 Standard and Acrobat X Pro, and have both serial numbers.
I am unable to install either in my new computer.
I do not have a disc for Acorbat 8, but do have one for Acrobat X Pro.
I have tried downloading from Download and Installation Help. I received the following error message: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
I have uninstalled and re-installed 8.
I have used the Adobe Reader and Acrobat Cleaner.
Nothing has worked so far.
I received an email from Adobe Help & Support. I replied in order to set up an appointment, but never received a response.
It was suggested in one of the last communications in another forum, that I post a new discussion in the Acrobat Installation & Update Issues forum.
Please help.

Hi Elizabeth ,
It is not recommended to download and run two Acrobat versions on the same machine as it can lead to some conflicts between the two and as well as with the activation server .
Try and use single software on one machine .
Please use the Adobe Cleaner tool to uninstall the software .Here is the link for the same .
http://labs.adobe.com/downloads/acrobatcleaner.html
Once uninstalled ,try downloading the software once again and see if that works for you .Make sure you disable all the third party software while the installation is in progress to avoid any interruption.
Or you could refer the following to download Acrobat X Pro .Acrobat 8 standard ,as it is an older version would not be available now .
You could try and download Acrobat X referring the following KB document and serialize by typing the serial number mentioned on the disk .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support.

I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?

Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra

I switched computers and need to download Acrobat 9 Standard and I can't find it

I switched computers and need to download Acrobat 9 Standard and I can't find it anywhere. Does anyone know how to find it? I have a serial number -- oi just want to download it!

Hi Jim8008,
Please try to download Acrobat 9 Standard setup from the below link.
https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
Regards,
Anand

I purchased Acrobat 11pro upgrade and was sent the link to DC, I need 11 pro upgrade

I purchased Acrobat 11pro upgrade and was sent the link to DC, I need 11 pro upgrade

Hi ,
Here is the link to download Acrobat Pro 11 and perpetual license of DC
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Here is the link to download subscription for Acrobat DC .
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Please see and download which ever suits your requirement .
Regards
Sukrit Dhingra

I can't install the program I just purchased: Acrobat XI Standard

I can't install the program I just purchased: Acrobat XI Standard. When I bring up the installer, it does nothing.

Hi Mountain Matt,
Please make sure that you're logged in as an administrator, and that any antivirus software on your system is disabled. Then, trying downloading Acrobat from Download Acrobat products | Standard, Pro | XI, X, and run the installer.
Please let us know how it goes. If you're still having trouble and need additional help, it will be very helpful to know what version of Windows you're using.
Best,
Sara

Can I install Acrobat XI Standard and Professional on the same computer?

need help to activate my adobe xi pro my computer is asking the srial number of adobe xi standard that i have on my computer

you can't have both acrobat xi standard and pro installed.
if you purchased both, you need to uninstall standard in order to install pro.

I purchased Acrobat XI Standard and need to download it, no DVD. Where is the download?

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