I purchased additional iCloud storage, but do not see it available on my iPhone?

I purchased additional storage (10GB for $20/yr) in order to back up on iCloud so I can transfer stuff to my new iPhone 5. But I don't see the additional GM on muy phone and it is still saying I don't have enough storage to back up?

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iCloud: Troubleshooting storage issues
http://support.apple.com/kb/TS4009
-Griff W.

Similar Messages

  • I have paid for additional iCloud storage but its not updated on my devices

    I have paid for additional iCloud storage but its not updated on my devices
    How Long does it take, its been 24 hrs already

    The iCloud storage is for your backup, it will not make your device capacity larger.

  • TS3988 I have paid for additional iCloud storage but its not updated on my devices

    Can anyone help?

    The iCloud storage is for your backup, it will not make your device capacity larger.

  • TS3992 I have purchased additional icloud storage and now when I try to back up it says. "Last Backup not successful" No reason or additional information.

    I have purchased additional icloud storage and now when I try to back up it says. "Last Backup not successful" No reason or additional information.

    Welcome to the Apple Community.
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

  • Purchased additional icloud storage, card transaction went through, storage data has yet to be updated. what to do?

    I purchased additional iCloud storage for my iPhone5. Transaction went through, but storage data on my phone has yet to be updated. The purchased additional 10G storage has yet to be reflected. What to do? Thanks.

    Close out all the apps on your iPhone.
    Restart the device.
    Go into Settings > iCloud and check to see if your new storage has been applied.
    If that fails, contact Apple Support to have them check your iCloud account for the purchase transaction.  You may also want to make sure that your payment information is up to date.

  • HT201318 Once I purchase additional iCloud storage, how do I get it to reflect on my account?

    How can I add the purchased additional iCloud storge to my iCloud account?

    Hello dunn1515
    I have highlighted the steps from the article below on the process of upgrading your iCloud account.
    iCloud: Storage upgrades and downgrades
    http://support.apple.com/kb/HT4874
    iOS 5 or later
    Go to Settings > iCloud > Storage & Backup.
    Tap "Buy More Storage" or "Change Storage Plan."
    Choose an upgrade, then tap Buy and enter your Apple ID password.
    OS X
    Choose Apple () menu > System Preferences, then click iCloud.
    Click Manage in the lower-right corner.
    Click Change Storage Plan in the upper-right corner.
    Choose an upgrade, then click Next and enter your Apple ID password.
    Windows 8, Windows 7, and Vista
    Open the iCloud Control Panel:
    In Windows 8, go to the Start screen and click the iCloud tile.
    In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
    Click Manage.
    Click Change Storage Plan.
    Choose an upgrade, then click Next.
    Enter your Apple ID password, then click Buy.
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Purchased extra iCloud storage but nothing backed up

    Hello all,
    I recently traveled the UK and Europe for six weeks and used my iPhone 4s as my camera. I took so many photos that at one point I physically could not take anymore without purchasing more Cloud storage... so I paid for $20.00 a year of more storage. I was then able to take more photographs. I assumed that this meant these photos were being backed up to the Cloud.
    Also, multiple times my phone said it had not been backed up in weeks... yet I had it plugged in, locked, and connected to wifi every single night of the trip. My phone was stolen after 5 weeks and I recovered absolutely no photos, despite the purchasing of more Cloud space.
    Is there anything I can do to retrieve these photos?
    Thank you for your time,
    Spencer

    The only photos in iCloud are your camera roll photos, which are included in your backup by default, photo stream photos from the last 30 days, and any shared streams you created or subscribed to.  Also, only camera roll photos in your backup would require additional storage space as photo stream and shared stream photos don't use storage in your personal iCloud account 
    If you restore your backup that should recover camera roll photos that were on your device at the time it was backed up, and signing into your iCloud account should download photo stream and shared stream photos.
    thejudge27 wrote:
    Also, multiple times my phone said it had not been backed up in weeks... yet I had it plugged in, locked, and connected to wifi every single night of the trip.
    That wouldn't necessarily ensure that your phone was being backed up daily.  Any number of issues could cause a backup to fail, including intermittent or poor wifi connectivity, a corrupt backup that couldn't be updated, or something included in the backup that was interfering with the backup.  When you are alerted that your device isn't being backed up you should try deleting your existing backup and backing up again.  If that fails, try excluding items from your backup until your can identify the one that is preventing a successful backup.

  • Can I pay yearly for additional icloud storage?

    I do not keep a current valid credit card on file at the Apple store for personal reasons.  I would like to purchase additional icloud storage, but pay yearly instead of monthly.  How could I do this?

    Unless you're currently on an annual payment plan, you can't. You also can't subscribe to additional iCloud storage without having a credit card on file.
    (121764)

  • Can I use gift card with iTunes to buy additional iCloud storage on my ipad2

    I need to purchase additional iCloud storage. My question is I have a couple gift cards with iTunes. Can I use one or both gift cards to buy this additional storage? Thank you. I await a response.

    According to Apple, payment methods accepted include iTunes store credit, credit cards, and debit cards.  Presumably this means that if you redeem the gift card to create an iTunes store credit, the upgrade would be charged against this credit.  If you want to confirm this, call the Apple online store at the number shown at the bottom of this page.

  • I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?

    I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?

    Sign in, activation, or connection errors | CS5.5 and later
    For your payment issues you will have to contact ales support.
    Mylenium

  • HT204406 I purchased the additional Icloud storage for my ipod touch.  Since it removes all my music from the touch and stores it in Icloud, I find that when I am not at my wifi location or another one,I can't access my music.Is there a solution for that?

    I purchasedhe additional Icloud storage for my ipod touch.  That removes all my music from the ipod and putsd it in Icloud.  I find that when I am away from my wifi connection, like when walking or working out, I can't access my music. Is there a solution for this?

    Download the music to your ipod when you are in a wi-fi area.
    It will be stored on your ipod.

  • I upgraded my iCloud storage but my phone didn't upgrade. My phone keeps telling me not enough storage. Help.

    I upgraded my iCloud storage but my phone didn't upgrade. My phone keeps telling me not enough storage. Help.

    Confirm that you have no big icloud backups from your iOS devices
    @icloud.com email is a big scorer too.
    if you have many, many emails on icloud.com.
    you probably should delete some of them or forward to a different email address you have. and afterwards delete those mails to have storage released
    iCloud Storage depends mainly from iCloud Backup of iOS Backups, Mail Storage, Documents in the iCloud
    contacts, calendars and notes are mostly not that big for storage as you might think.
    music, apps and purchased items from itunes / appstore are not involved for calculation of icloud storage and they are not included in iCloud Backups of your iOS Devices.

  • HT1688 I purchased more ICloud storage for my Iphone because I couldn't take any more pictures, or download any mor apps. The extra strorage that I purchased did not change anything on my phone. I still can't take pictures or download apps. Help!!

    I purchased extra Icloud storage because I couldn't take any more pictures on my phone, or download any more apps. The extra storage purchase did not change a thing. I still can't take pictures or download apps. Help!!

    Icloud storage has nothing at all to do with the storage on your iphone.
    Icoud storage is on a server somwewhere, not on your iphone.
    You need to delete content from your iphone

  • Am in Europe (UK) with iPad. Comput er(Mac) at home. Bandought videos and iCloud storage, but still can not download all the videos. How can I get them to store in the cloud and come out a gain to my iPad? Need something to watch at night,etc. tx

    Hi all. I. Bought videos from iTunes and also bought the lowest amount of extra iCloud storage. I assumed the videos could be stored in the  cloud and called back automatically to the iPad when I needed them. They won't all download, Apple hasn't answered my call for help via e mail, and I don't know what to do. I deleted stuff from the iPad and got rid of some of the videos I'm not watching (hoping to maybe download them again later on).
    I don't get how the Cloud works, and I don't really know which article to read for info. HELP?
    thanks,
    Isabella

    Not all video is available for redownload. 
    Purchasing more icloud storage has nothing to do with itunes purchases.
    Itunes purchases ( the ones that are made available for redownload) are automatically available in icloud.  you do not have to purchase any icould storage for this.
    You should not delete anything.  you should always have a backup copy.
    Movies are only available for redownload in the U.S:
    Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.

  • HT5262 I am nearly out of iCloud storage but I have over 3 gb on my iPad. I just bought a game that requires 1.5 gb but will not download to my iPad because it says that there's not enough storage in the cloud. Why can't I just download the game to my iPa

    I am nearly out of iCloud storage but I have over 3 gb on my iPad. I just bought a game that requires 1.5 gb but will not download to my iPad because it says that there's not enough storage in the cloud. Why can't I just download the game to my iPad?

    That file could be set as a Launch Agent or Daemon in your ~/Library or /Library, You could try to look for it or Safeboot your computer and then empty the trash. Safebooting disables Launch Agents/Daemon and Third Party Kernal extensions. Here's the article to Safeboot OS X: What is Safe Boot, Safe Mode? - Apple Support

Maybe you are looking for

  • WSYNCMGR.LOG Failed to Sync Update. Failed to Save Update.

    I recently had to re-install WSUS on an SCCM 2012 SP1 server which had a problem where the EULA's were not being downloaded by WSUS for any updates which needed them.  Even attempting to download the updates within the WSUS console generated an error

  • Just installed Mountain Lion, and my Mac won't boot correctly. What should I do?

    So I stupidly decided to "upgrade" to Mountain Lion this evening. I downloaded ML, installed it, and now whenever I try to boot my Mac I can't get anywhere. The apple logo comes up and the spinning wheel below it starts up, but then it stops and rest

  • HP900 Inkjet - Cannot print from Macbook air 2014

    Hi I have a HP900 inkjet printer connected via a Windows PC on my network. I can see and connect to that printer from my MacBook via the network (by connecting to the PC). But unable to select the correct drivers. Hence unable to print. Connected the

  • How to setup Mobile Access Server

    Hi, I am trying to setup Mobile Access Server on my Mac Mini Server. The setup I have is a small network behind a Airport Extreme. I would like to give all users access to services using Mobile Access Server and was hoping initial setup was going to

  • DuplicateObjectException - But NOT duplicate!

    Hi All, I'm getting this exception (below) from weblogic when I try and redeploy our portal application . Its affecting around five of our different LAF files, the system outputs these errors/warnings and then doesn't allow selection or viewing of th