I purchased Adobe Acrobat online, did the Nakami downloader.
I purchased Adobe Acrobat online, did the Nakami downloader, I have plenty of room on my computer, but when I click on Open AcrobatPro_11_Web_WWMUI.exe nothing happens.
The link is broken, it should read: http://esd.adobe.com/AdobeProducts/APRO/11/win32/AcrobatPro_11_Web_WWMUI.exe
Right now it's showing:
http://esd.adobe.com/dlm.html?files=http://esd.adobe.com/AdobeProducts/APRO/11/win32/Acrob atPro_11_Web_WWMUI.exe
Similar Messages
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I purchased Adobe Acrobat Pro XI via email download code via the Dell Store yesterday. The product key given doesn't work/fit into the boxes on any of the "Register" pages on the Adobe website. Therefore, although I paid for the product and it is downloaded, it is not "installed" and will not work to print documents from emails, etc.
Hi williamc48321229,
You must have received redemption code via email from the reseller.
Please ensure that you are entering the right code as that would be needed to obtain the serial number for activating the product.
For more details on this, please refer:
Find your serial number quickly
Hope this helps.
regards,
Anubha -
Purchased Adobe Acrobat DC, need for Mac, downloaded for Windows
I just purchased Adobe Acrobat DC but I am on a mac, and it began download a Windows version (.exe), what do I do?
if you have your mac serial number and if you follow all 7 steps you can directly download a trial here: Adobe Acrobat DC Pro/Standard and Reader: Direct Download Links | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version. -
I Just purchased Adobe Acrobat DC, Everytime I try to install I get the same Error We've encountered the following issues, The server is not responding currently. Please try after some time (Errors Code: 207) I've rebooted twice, and I get the same error, any immediate solutions? I need answer now (Disabled Vet who can't physically stay online), anyone?
I was not aware that the Administrator account was active on Win 8.1. On Win 7 it is inactive and has to be activated to use. For activation on Win 7 I always have to look it up on the web. There are just a few steps needed, but you may indeed have the Administrator account active. For the TEMP folder, you can simply empty it (often some files do not like to delete). The cleanup can be done with various software like CCleaner. You can also just go to the Windows\TEMP folder (I think this works in Win 8.1) and delete the files and folders found there (C:\Windows\Temp). Sometimes there is a temp folder under your user account that may be used for such files and that one could be cleaned too (C:\Users\Administrator\AppData\Local\Temp). I am not sure which one Adobe uses. The issue with the temp folders is that they are limited in size as I understand it. It may be someone else has a better suggestion, but if the administrator and anti-virus suggestions did not help, this is my next recommendation.
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I purchased Adobe Acrobat XI online, now having serial number trouble
I purchased Adobe Acrobat XI online. There was nothing to indicate that I was buying an upgrade. Now when I double-click the icon on my desktop I get the message: 'serial numbe you provided is valid but a qualifying product could not be found on this computer' How do I fix this problem?
I have now retraced my steps in purchasing and see that I have accidently bought an upgrade. 1 out of 10 for Adobe for clarity on their website and 0 out of 10 for providing useful help. I've spent hours trying to find help that I didn't have to pay for. Good luck with your problem. I'm off to buy a cheap product. I had thought it safer to buy from a reputable company but after navigating the maze of what is touted as their support, I no longer find Adobe a positive experience.
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I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.
Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care. -
I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.
If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID -
I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?
I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton -
I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?
Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?
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I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?
Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh -
I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well... -
I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well... -
I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Production Tools on both computers?
This is quite odd. I wonder if you could try something for me on EACH computer.
Use Help > About Adobe Acrobat DC.
At the top of the box it should say Adobe Acrobat Pro DC or Adobe Acrobat Standard DC.
On each of the two machines, what does it say? (I think something odd has happened) -
I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..
Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha
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