I purchased ADOBE ACROBAT X PRO AND NEED TO REINSTALL ON MY MAC LAPTOP BUT NO LONGER HAVE THE PRODUCT KEY
I WOULD LIKE TO RE-INSTALL ADOBE ACROBAT X PRO on my MAC laptop, my hard drive crashed but I no longer have the product key. I downloaded this program from ADOBE.COM
Hi jamesd,
Please see this document for information about locating your Adobe serial number: Find your serial number quickly.
If you registered your software, you should be able to retrieve your serial number for logging in to your account at Adobe.com.
Best,
Sara
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Download and install it from http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html then use your serial number to activate it.
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I am sorry Fgair I am not aware of a location to download Photoshop Elements 6. If your serial number is registered you can qualify for the upgrade price for Photoshop Elements 12. You can find more details at Picture editor, edit pictures | Adobe Photoshop Elements 12.
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I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
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http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
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I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
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I am working in Adobe Acrobat 9 Pro and just created a pdf form from a MS Word document. I need to find out how to have a date field in my form which will update automatically.
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Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
Anyone have an idea of how to eliminate request to renew my subscription?
If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
Thanks,
TimHi Tim ,
Please refer to the following link to cancel your subscription of Creative Cloud .
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama[discussion moved to Acrobat Installation & Update Issues forum]
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I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?
I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton -
How do I activate my purchased Adobe Acrobat XI Pro for Win?
How do I activate my purchased Adobe Acrobat XI Pro for Win now that it is downloaded and installed? Was having internet issues when prompted and now can't find?
You need to use the serial number that comes with the purchase to activate the software. If you have an issue with reards to the serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Since I am already a customer of Adobe, I need to know how to upload Adobe Reader 9, Adobe Acrobat XI Pro, and the other tools that go with both programs onto my new Windows 7 HP computer without having to fill out a new customer form or without having to pay for another Adobe membership as a new member? I need to know what to do step-by-step so that I can upload my Adobe reader 9, Adobe Acrobat XI Pro, and the other tools for the Reader and the Acrobat XI Pro.
You may send the step-by-step instructions to my e-mail address of [email address removed by host].
Thank you!
Dean W. BallewI have been trying to start my subscription again for my Acrobat XI Pro and for the annual subscription of the PDF Export for Word and Excel. The PDF Export expired according to my subscription list, but, I think that I had cancelled my Acrobat XI Pro of $ 29.99 monthly, so, I am wanting to presubscribe for it again, but, when I try to put my Code in for my Debit Card, it will not register with your company.
So, I do not know what to do to get it back again with my monthly and annually subscription payments for PDF Export and for Acrobat XI Pro. I have already downloaded the Adobe Reader XI onto my computer so I am set for that product. I just do not know what to do about the PDF Export and the Acrobat XI Pro to be able to get them started once again.
Dean W. Ballew -
I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?
Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?
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My institution purchase Adobe Acrobat XI pro but with a recent software update, I have lost access.
My instituion purchased Adobe Acrobat XI pro. With a recent software upgrade, I have lost all access.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave
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