I purchased Adobe Acrobat XI Pro, redeemed the access code, put the CD in the drive and it does not see a program? Any recommendations?

Any suggestions?

The CD provided was blank, no data, The package did not indicate this. Disappointing! I downloaded the software. For a price of $497 I expected a valid CD.
Ocie Adams
4101 Taku Blvd.
Juneau, AK 99801
(907) 796-2102

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    ~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~
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  • I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio

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    I have purchased Adobe Acrobat XI Pro. I purchased it after the free test period had expired.  In the drop down menue on the website XI Pro is not listed so I cannot enter the serial number [removed by host].  So I cannot use the program.  John Steele.  [personal information removed by host]  Thank you

    @Bill, I removed your post, since its subject now contained the serial number which I could not remove.
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    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
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    Regards,
    Rave

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