I purchased adobe lightroom years ago. I see the order and the serial number on my account. I need to download it again. When I try, it shows I have nothing to download. Where has it gone?

I'd rather speak to someone by phone but can't find any way to do that on the site. Can someone help me????

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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I can't see the serial number on my Acoount

Adobe Photoshop I can't see the serial number on my Acoount

Perpetual version have serial numbers and you can retrieve yours after you sign in to Adobe.com using this link https://www.adobe.com/account/my-products-services.html. The serial is use during activation. Subscription application have serial numbers in the application system Information these are not used during activation. Signing Into you account that has a subscription is how Subscription applications are activated.

I purchased creative lightroom presets. I see the zip file in my download file and I try to import to LR but it just keeps creating a bundle never giving me the option to import (greyed out). What am I doing wrong?

I purchased creative lightroom presets. I see the zip file in my download file and I try to import to LR but it just keeps creating a bundle never giving me the option to import (greyed out). What am I doing wrong?

Try unzipping the file first. I have no idea regarding your level of technical expertise so advanced apologies if this is really basic. A ZIP file is a compressed file containing one of more files within it. To access the files you will need to expand it. If you double-click on it first, it should open up for you. If it does not automatically expand, you can select the files and copy them to a new folder. The copy will unload them into an uncompressed form. Once they have been uncompressed, you should be able to import them.
If the import is still giving you problems, go to your Preferences, click on the Presets tab and click the Show Presets Folder button. You can then copy your purchased presets into the folder shown. You will want to copy them to the User Presets subfolder.

I have bought the Lightroom 5 disk last december but I mistakenly misplaced the case that had the serial number on it. I need that number to download it otherwise, the disk is no use. Is there any way I can get someone where else?

I have bought the Light room 5 disk last December but I mistakenly misplaced the case that had the serial number on it. I need that number to download it otherwise, the disk is no use. Is there any way I can get someone where else?

Please read this: Find your serial number quickly
Also, please consider a safer method of retaining your serial numbers in the future (for all software, not just Lightroom)

I'm trying to download a recent purchase on another computer of mine. I was able to download and then I put in the serial number. Then Adobe asked me for a qualifying previous version and a serial number?

i'm trying to download a recent purchase on another computer of mine. I was able to download and then I put in the serial number. Then Adobe asked me for a qualifying previous version and a serial number?

The license for the version you are installing is an upgrade, which requires you to identify the older (qualifying) version that you are upgrading from and to provide its serial number as well to prove that you qualify to use the upgrade. There should be a list to select the older version from followed by entries for the serial number of the older version.

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium

I AM HAVING ISSUES GETTING MY NEW ADOBE PHOTOSHOP ELEMENTS 12 TO ACCEPT THE SERIAL NUMBER IT HAS GIVEN ME.

I AM HAVING ISSUES GETTING MY NEW ADOBE PHOTOSHOP ELEMENTS 12 TO ACCEPT THE SERIAL NUMBER IT HAS GIVEN ME. SEVERAL MONTHS AGO I FINALLY MANAGED TO FIND THE ONLINE HELP AND THEY SPENT AN HOUR OR SO TRYING TO HELP ME AND THEN WHEN I WENT TO USE IT AGAIN AND SIGN IN IT WAS THE SERIAL NUMBER AGAIN AND SAYS IT DOES WORK. I NEED HELP. I'VE HAD THIS FOR NEARLY A YEAR AND CAN'T USE IT.

Error "The serial number is not valid for this product" | Creative Suite
if that fails to help you click 'still need help' at adobe support, https://helpx.adobe.com/contact.html

Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...

Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...

You can download photoshop cs6 from here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

Moving this discussion to the Downloading, Installing, Setting Up forum.
Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/? You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

HT1338 I don't see the serial number (sistem) in my Cp. Why?

Hi, somebody can help me?
in my cp do not see the serial number, why?

I don't use 10.7. This is the 10.3 forum, circa 2003, but one reason you cannot see your serial number is if the logic board has been replaced. If this does not apply to you, try posting in the 10.7 forum. Here is the link.
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

I have my iphone activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.

I have my iphone4 activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.
Now i have a problem in it, all icons just shake and system hangs, needs restarting.

You need to go back to the person you bought it from. Sounds like they may have sold you phone that is not as described.
Did you check the warranty status before purchasing it?

HT1459 My iPod touch screen just turned a white-ish green color and I can't turn it on or off. I can't connect it to iTunes, and the back is too scratched up to see the serial number so I have no way of getting it. Can someone tell me how to fix it?

My iPod touch screen just turned a white-ish green color and I can't turn it on or off. I can't connect it to iTunes, and the back is too scratched up to see the serial number so I have no way of getting it. Can someone tell me how to fix it? Please tell me quickly! I was right in the middle of something!

Did you try a reset?
iPod touch User Guide (For iOS 5.1 Software)

Can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium

Hi i was wondering how do i get the iphone 5s comforting to know that when the battery gvshym problem or not the issue . i can see the serial number or something like that czech ?

hi i was wondering how do i get the iphone 5s comforting to know that when the battery gvshym problem or not the issue . i can see the serial number or something like that czech ?

Try this:
Go into Power Manager, choose the Logging profile.
Go into Windows' Power Options, choose a different profile, then switch back to the Logging profile.
See if this clears any contradiction between the two.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

I purchased adobe lightroom years ago. I see the order and the serial number on my account. I need to download it again. When I try, it shows I have nothing to download. Where has it gone?

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