I purchased Adobe Photoshop Elements 11, have a redemption code, need a Serial Number,

Website indicated is inaccessible.
I would like convenient means of using the product I purchased?
Why is the process so convoluted and inconvenient?
Regards
Paul Hobbs

Which link are you using?
Have you tried following this process?
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

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