I purchased Adobe Photoshop Elements Premiere Elements 11 and need help downloading file

I verified my purchase and got the keys to this product and when I went to click on download link it did download a file however when I click on it I get a message stating "Cannot download the appliciation. Contact application vendor for assistance.  Can someone please help me?

You need to provide system information and other details like what browser you use.
Mylenium

Similar Messages

  • I purchase adobe photoshop element 12 and need to register it how do i do this

    i  need to register adobe photoshop element

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87890)

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

  • I purchased adobe photoshop elements 12 and cannot open organizer on my macbook pro 7.1  Any suggest

    i purchased adobe photoshop elements 12 and cannot open organizer on my macbook pro 7.1  Any suggestions?

    After I successfully install the adobe photoshop elements 12 for mac, I try to open organizer and a window pops up that says
    "Adobe Elements 12 Organizer cannot be opened because of a problem. Check with the developer to make sure Adobe Elements 12 Organizer works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX. Click report to see more detailed information and send a report to Apple."
    I have checked for any updates on my Mac and it is up to date.
    I have tried reloading and am still getting the same result.
    I can open Editor, but not Organizer.
    I am running Mac OSX version 10.6.2.4 Ghz Intel Core 2 Duo Processor with 4 GB  memory, all standard stuff that came in the computer and I have no security software running when I do this.
    Any idea why it is not working?
    Thanks, Victor

  • I purchased adobe photoshop elements 13 from dell to download on my Mac OS   Which has been updated to maverick. When i download the link it goes into the download bucket and tells me to choose an app to open and I can't figure out which app to choose??

    How to download elements 13 to Mac OS computer. It's telling me to choose an app to open file. I can not figure out which

    if you have a serial number, and if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
    or you can dl from dell,  https://smartsource.dell.com/

  • On January 2, I purchased Adobe Photoshop Elements 13 and Premiere 13 at Office Max.  I've tried dozens of times to download and activate the software but I'm informed that my serial number is not active.  I need to receive the product I purchased.  How?

    Help!  Adobe instructs me to contact Office Max, yet Office Max instructs me to contact Adobe. What do I do? 

    Serial numbers have to be validated at the checkout register to be active and it seems like this one may not have been.  Did you buy this online or from a brick-and-mortar store?  And is the issue you're having with a serial number or with a redemption code?  I ask this because when I bought a boxed set of PSE13+PRE13 at Best Buy a couple weeks ago, it had a redemption code on the inner disc sleeve and a website to use to convert that redemption code to a pair of serial numbers.

  • I purchased Adobe Photoshop Elements 9, and Adobe Premiere Elements 9. The DVD was damaged.

    Is there anyway I can get another copy on DVD, or a downloaded copy of it?

    You can download the trial version of the software from the site linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
    http://prodesigntools.com/tag/ddl

  • I purchased Adobe Photoshop Elements 11 and it was loaded onto my desktop Mac and my computer stopped working and the Geek Squad had to take everything off of my computer and reimage it. Well in the process I lost the program Adobe Photoshop 11 & Adobe Pr

    Hello could someone please pick  up the phone or help me on line?

    Try this --
    Go to the bottom of the link I gave you, and you will see
    click that link and then click the chat button to talk to an Adobe agent

  • Adobe Photoshop Elements 11 and Premiere Elements 11 Downloading

    I purchased Adobe Photoshop Elements 11 and Premiere Elements 11 online.  I have Windows 8 and I can't get it to download.  It starts then it says, "Paused" - why?

    Are you in the Adobe Download Assistant?  You should be able to click on the cancel button next to the download button if so.
    Please try initating a direct download of the software by following the directions listed at http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l.  Please make sure you complete the Very Important Instructions section prior to scrolling down and clicking on the download links.

  • Adobe Photoshop Elements 13 and Premiere Elements 13 won't download

    I purchased Adobe Photoshop Elements 13 and Premiere Elements 13 together on my new Macbook Pro. When I click download, it doesn't try to download. It immediately takes me to a new tab that says "413 Header Length too Large". How do I fix this?

    Hi phoeberockz,
    Is this issue resolved? If not, requesting you to please visit my blog: Photoshop Elements (PSE) knowledge base.: Downloading Photoshop Elements - Latest and Older versions. and see if that resolves your problem.
    ~Surendra

  • Adobe Photoshop Elements 12 and Adobe Premiere Elements 12 Activation

    After successfully uninstalling and re-installing my newly purchased adobe photoshop elements 12 and adobe premiere elements as an advise because of the problems that I encountered during my first installation a few weeks ago, now although both programs was successfully install, when I try to open first the adobe photoshop elements 12 instead of lunching it, a Window pop-up menu appears showing "Sign In Required", so I did enter my adobe ID and click the Sign In button but nothing happen. I also tried to open the adobe premiere elements 12 and it did lunch but only the Organizer part. And when I try to click on the Editor button, first that "Sign In Required" window pop-up menu appears to enter the adobe ID and then when I click  Editor button nothing also happen (freeze).

    You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Adobe ID, and signing-in
    3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
    Click here to get help now Contact Customer Care

  • I'm unable to download my purchased Adobe Photoshop Elements 12?

    On 12/17/13 I purchased Adobe Photoshop Elements 12 and installed it on my computer. On 12/19/13, the motherboard croaked and I now have a new computer. My Photoshop Elements 12 won't download and open for me??? Please help or tell where I can get tech support for this issue.
    Thank you,
    Fran Seamans

    Try an alternative download resource...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo.

    Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo. Installed it, but programs would not open. Uninstalled and tried again; this time programs would not install completely. Have tried this several times - no success. (Security was turned off during installation). Help please

    Barbara,
    same problem here. Cant install EL 12. Prem 12 is oke. Even the database is changed to 12 by Pr 12 from El 8.
    No operating probl. Windows 7.
    A File is missing cant start El. Premiere works and even media from the catal. is to get.
    Any Idee? Several times downloaded. Deleted earlyer downloads. Run update from prem elem. Nothing helps.
    Please do. Thanks.

  • I have purchased Adobe Photoshop Elements 10 & Adobe Premiere Elements 10. I have a 2.5 year old Tos

    I have purchased Adobe Photoshop Elements 10 & Adobe Premiere Elements 10. I have a 2.5 year old Toshiba Satellite Pro with Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHZ 791Mhz, 1.87 GB of Ram. I have Winows XP Professional 2002 Service Pack 3.
    I installed Photoshop elements 10 & re booted. Went to install Premiere Elements 10 & got the following message “The installation package is not supported by this processor type. Contact your product vendor”.
    What can I do to install Premiere Elements 10?

    What can I do to install Premiere Elements 10?
    Buy a new computer. Sorry, no way around it. PRE requires certain processor extensions which - no offense - your computerized toaster doesn't have. Your laptop is seriously underpowered.
    Mylenium

  • Dear Sirs, I have just purchased adobe photoshop elements 13, adobe premiere elements 13 and I am having torouble installing and finding it to work with it.  Please help.

    Please help, I just purchased Adobe photoshop elements 13, Adobe premiere elements 13 and I have no ideal how to find it on my computer.  It says it has downloaded it in my downloads but when I go to it I can't pull it up.  Which means I can't use it.  Please help me download correctly so that I can use it. Thanks

    Nitan15479421 the serial number should not contain letters.  It is likely you received a redemption code.   Please see Redemption Code Help for information on how to redeem your redemption code.

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