I purchased Adobe Photoshop Lightroom 5 from DELL; a downloadable version. I cannot open the application to download it. I dealt with them for an hour on the phone. theu told me to contact Adobe
I would a phone number to talk with someone from Adobe
If you want to try, you likely need to wait thru the weekend...
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Similar Messages
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How to download elements 13 to Mac OS computer. It's telling me to choose an app to open file. I can not figure out which
if you have a serial number, and if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
or you can dl from dell, https://smartsource.dell.com/ -
I have photoshop lightroom 5, however, i have a mac air, and cannot use the cd to download it. Where can I find a link to the right download, as i think it is different then the creative suite version.
Thanks!Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
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I bought photoshop elements 12 from dell and they are telling me I have to go through you to download it. I got my password but it doesn't work. What do I do?
you need a serial number, not a password.
with the serial number you can activate your adobe.com/ download to a full version from the trial,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
After 3 different downloads (2 in Safari, 1 in Firefox) I still get this message when I try to open Lightroom package: “Adobe Photoshop Lightroom 4.pkg” is damaged and can’t be opened. You should eject the disk image. I have a feeling it has to do with 3rd-party software on my Mac OSX 10.8.2 - how do I get around that?
If you have already tried an alternate web browser then your next step would be to try an alternate Internet connection. Perhaps try a wired connection if you are using wireless for example.
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Lightroom suddenly stopped while I was working in it. I got the Windows message "Adobe Photoshop Lightroom 64 bit has stopped working. A problem caused the program to stop working. I have tried re-booting as well as reinstalling Lightroom 5.7 but whenever I try to start the program I get the same message.
Is that really the exact message you are receiving?
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Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Editor works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X".
I have since uninstalled and reinstalled the app, but get the same error message.Which version of OS X do you have? It's not clear from your post whether "installed an upgrade" means you just installed PSE 13 as an upgrade or you installed an update to PSE 13, like ACR 9 or 13.1. Please clarify.
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Sony SLT-A99V RAW files compatibilty with Adobe Photoshop Elements 9 : I cannot open the ARW file from PSE9, what can I do, what are the options ?
Je ne peux pas ouvrier mes fichier RAW de mon Sony SLT-A99V avec Adobe Photoshop Elements 9 : quelles sont les options ?Il ya deux possibilités.
(1) Acheter la mise à niveau PSE11. (2) Téléchargez le logiciel gratuit. Puis convertir des fichiers ARW à Adobe DNG et on peut les utiliser avec la version PSE9.
Windows download click here DNG Converter 7.2
Mac download click here DNG Converter 7.2
You can convert a whole folder of ARW images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial -
QUESTION from an American in India:
How do I find the screen with my personal iPod (my name's iPod) so I can download from my purchased or free songs/pods from my computer? My iPod has opened to that for 3 years and this week I can't find it: not on purchased page or on Apple store page.See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
i have lost my contact from iphone 5 and not able to retrieve the data, however it reflects old contacts are reflected with Whats app messages
WWhat are you syncing your contacts with? A supported application on the computer or cloud service? They should still be there.
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I want to delete exchange email account from my iPhone 5s but when ever opening the setting-Mail,Contacts,Calenders but no option to delete the account, please help
Do you have Settings/General/Restrictions/Accounts set to dont allow changes - i have an exchange email account on my 6+ and there was a button at the bottom to delete the account
i dont know that much about exchange ( i hate it) but im wondering if this might be some administrator setting on the account -
I have a Mac OS 10.5.8, 2GHz Intel Core 2 Duo, and although I have succesfully installed the photoshop files, they will not open. When I try to open it the comptuer says "You cannot open the application "Adobe Photoshop CS5.1" because it is not supported by this architecture." Does anyone know what the hell this means or what I should do? Thanks
Emmasrisd has it ever worked on this computer previously? If so what has changed did you install new software or make any upgrades to the computer? Have you also tried removing the software and reinstalling? If so did you receive any error messages during the installation process? Finally if you have tried to uninstall did you remove the program using the uninstaller located in Applications/Utilities/Adobe Installers.
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If I'm copying text and/or vector elements from Indesign to Photoshop how come their pixel sizes change even though I opened the same sized document and my indesign file is a web file?
>my indesign file is a web file
Pardon?
Or do you mean that, when you created a new document, you choose Web as intent maybe? -
I downloaded the Adobe Digital Reader and three books I purchased and my Toshiba Thrive cannot open the files. What do I do next?
Hey jlcreads2,
Are the three ebooks that you have purchased in PDF format ? If not, then Adobe Reader will not be able to open them. If those are PDF files, then Adobe Reader should definitely open them and we would like to help you make it work. Let us know. -
Hi, I had a clear up of contacts from my iphone but then when I synced the phone they all came back? how do I overwrite the sync with my updated contacts?
There may be several that were bought with your Apple ID. but somewhere in the updates there must be one associated with that other ID.
You can update one by one, until you find the one that requires the other Apple ID.
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