I purchased Adobe Priemere Elements 12 and downloaded it from the website.

I purchased Adobe Priemere Elements 12 and downloaded it from the website. The serial number given to me did not work and so I went to register the product on your site. I did this and it said to
wait 30 minutes. It has been over 1 hour and it still does not work.
Please help I just want to use the product I bought.
Thanks

Dont
As has been pointed out, this is not Adobe. We are Premiere Elements users who try to help other Premiere Elements users with their Premiere Elements workflows.
I would suggest that you contact Adobe via Adobe Chat using the following specific link. Click on the link below and when it opens, click on the question "Still Need Help? Contact Us." to bring up the Adobe Chat to discuss "Orders, Refunds, and Exchanges".
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=orders-refunds-and-exc hanges#
The above should get you the help that you need to sort through the details of your order.
Please let us know the outcome.
Thank you.
ATR

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http://www.atr935.blogspot.com/2013/07/pe-time-lapse-video-basics.html
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Sorry it took me a while to repsond, Ive been pretty busy with school and work. But for my hard drive problem, I did hours and hours of more research and trying countless ways of installing and tweaking things in my laptop and absolutely nothing worked that I could do. It was very irritating because I felt like I was so close to fixing it and I was just missing a step somewhere. Though It still boggles me why the disk utility shows a different capacity for the HD's. One thing I'm going to try next is replacing the hard drive cable that goes from the internal HD to the macbook. I read somewhere that sometimes those can go bad over time, and also if you get a new, modern hard drive, sometimes the old cable (for some odd reason) might not be compatible with the new HD. So i want to test it out for myself to see it that is the actual culprit.
http://www.ifixit.com/MacBook-Parts/MacBook-Hard-Drive-Cable/IF186-018
Once I get the cable and install it I'll let you know the results and if it helped at all.
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I purchased Adobe Priemere Elements 12 and downloaded it from the website.

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