I purchased an album and one song has not downloaded

i purchased an album and one song has not downloaded.there is nothing waiting to download and when i try to purchase the song it is highlighted in blue and says it is already purchased

And you've search your library for the track by its name ?
If you want to contact iTune Support then you can do so via the 'report a problem' page : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I bought an album and one song will not download.

    a window pops up saying file is corrupted, what can i do to fix it or get the song?

    How to report an issue with Your iTunes Store purchase
    To report an issue with a purchase, follow these steps:
    Open iTunes. If you are already signed in, skip to step 4.
    Choose Store > Sign in.
    Enter your account name and password, then click the Sign In button.
    Choose Store > View My Account.
    Click the Purchase History button.
    Click the Report a Problem button at the bottom of your purchase history.
    Click the arrow next to the purchase with which you want to report an issue.
    Click the Report a Problem link next to the item with which you wish to report an issue.
    Click the Problem menu.
    Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
    Write comments about the issue (optional).
    Click the Submit button
    The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours.

  • HT204266 I downloaded an album. One song would not download because the file was corrupted.

    I downloaded an album. One song would not download because the file was corrupted. Tried several more times, but no luck. What should I do next?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT201272 I bought an album and several songs did not download

    Bought an album and several songs did not download, yet itunes shows they did. I have searched for them but I cannot for the life of me figure out where they could have downloaded to. Tried to see if a way to re download them, but I haven't found it yet.

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT203200 I had downloaded an album and 4 songs did not download. How can I fix this?

    I had downloaded an album and 4 songs did not download. How can I fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • I purchased an album and some songs did not fully download.  Message said I did not have enough access privledges for teh operation

    I purchased a guns and roses album from itunes.  All songs did nt down load only some.  error message said i did not have enough access privledges for the operation whatever that means

    This refers to permissions on your computer which must have been changed. Start by using Disk Utility to repair permissions. Then do the following:
    Reset User Permissions and ACLs in Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    From the Utilities menu select Terminal. At the Terminal prompt enter: resetpassword. Press RETURN. When the window opens select your startup drive where it says "Select the volume containing the user account:" At the bottom of the window you will see, "Reset Home folder permissions and ACLs." Click on the Reset button.

  • I just bought a whole album and 5 songs did not download on my iTunes, why?

    I just bought a whole album on my iPad and when it downloaded onto iTunes on my pc 5 songs came up with an error

    No problem . Open iTunes on your computer and log in with your apple id that u ise to purchase the songs ,on the left it says store or apple app store ,then on the light side you should see purchases click on it  you will see all the stuff you purchased shoose music then you will see your albums with a cloud next it click on the clouds the will start downloading .
    Or open iTunes and log In with your apple I'd the computer will let u know that u have stuff ready to download.

  • Bought an album, but one song will not download due to "corrupt file".

    I've tried closing out of iTunes.  I've shut down my mac.  I cannot get this flippin song downloaded, but the rest of the album downloaded fine.  What do I do now?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I have purchased an album and I am trying to download it all. Most of it did but three songs didn't. They show as purchased and there is a cloud next to it, but it says it cannot be downloaded at this time. Very iterating because it has already charged my

    I have purchased an album and I am trying to download it all. Most of it did but three songs didn't. They show as purchased and there is a cloud next to it, but it says it cannot be downloaded at this time. Very iterating because it has already charged my card.

    reset all settings
    settings-general-reset-reset all settings
    now reconnect to wifi
    settings- wifi- click network name- enter password - join
    Peace, Clyde

  • TS1424 Bought and Album and one song is missing after itunes froze  cant see how to dowload the missing song as it says Purchased

    Bought and Album and one song is missing after itunes froze  cant see how to dowload the missing song as it says Purchased
    Pls Help  Best and Kind Regards

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then see if it shows under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunee. If it shows there but doesn't have the clpud symbol against it for redownloading then is that track listed in the Music part of your library i.e. where you would click on it to play it ? If it is then delete it from there and it should then get the cloud symbol against it in Purchased.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com . iTunes Support should reply within, I think, about 24 hours.
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I downloaded an album and one song wont play what do i do

    I downloaded the watch the throne album and one song "the illest motherf****** alive" wont play i deleted it and brought it back nothing even purchased again and it wont play should I restore? that would take forever is thee something easier

    How to report an issue with Your iTunes Store purchase

  • My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading.

    My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading. I don't need the song. But I want the others to download.

    Hi there,
    You may find the information in the articles below helpful.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    -Griff W. 

  • I brought an album and one song plays half way and then just stops playing and skips to the next song

    i brought an album and one song plays half way and then just stops playing and skips to the next song

    - Try a reset. Nothing is lost.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Delete the songs and redownload by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I just downloaded a pre-ordered album and one song is corrupted and stopping just after a minute in. Can I redownload the song for free?

    I just downloaded a pre-ordered album and one song is corrupted and stopping just after a minute in. Can I redownload the song for free?

    If you delete the song from your PC you can redownload it.  Make sure you actually remove it from the computer, and not just from the library (select "Move to Recycle Bin" when deleting).  To redownload you can go to the itunes Store->Purchased-> Download Previous Purchases.  Within there you have the option to view all songs purchased, as well as all songs which are "Not In My Libraray".
    If you don't feel comfortable deleting the song, you can just move copy/paste it somewhere else so that you've got it backed up in case the re-download doesn't work.

  • HT1725 i downloaded an album and one song only plays for 3 seconds and then skips to the next song. I can't get it to re-download either. What am I supposed to?

    This is the second time that I've downloaded an album and one song off of it will play for 3 seconds and then skip to the next song. I've tried everything under the iTunes help and nothing has worked.  Any ideas?

    Why can't you delete it and redownload it?
    If still problem contact iTunes
    Apple - Support - iTunes - Contact Us

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